Managing information services: an innovative approach
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
London ; New York
Routledge
[2016]
|
| Ausgabe: | 4th edition |
| Schlagworte: | |
| Online-Zugang: | UBW01 URL des Erstveröffentlichers Inhaltsverzeichnis |
| Beschreibung: | 1 Online-Ressource (xvi, 360 Seiten) |
| ISBN: | 9781315593593 9781472455260 |
| DOI: | 10.4324/9781315593593 |
Internformat
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Datensatz im Suchindex
| _version_ | 1804176954340933632 |
|---|---|
| adam_text | Titel: Managing information services
Autor: Bryson, Jo
Jahr: 2016
Contents
List of Figures ix
List of Tables xi
Preface xiii
Acknowledgments xvii
PART I MANAGEMENT INFLUENCES IN AVIRTUAL
GLOBAL LANDSCAPE 1
1 Managing in the Digital Era 3
PART II STRATEGY AND PLANNING 15
2 Strategic Planning: Positioning for a Digital Future 19
3 Attracting and Retaining the Best People 35
4 Ensuring Value for Money and Sound Finances 51
5 Realizing the True Value of Knowledge and Information 79
6 Strategic Technology and Asset Management 97
PART III LEADERSHIP AND INNOVATION 119
7 Leadership 123
8 Creating a Values-Driven Culture to Support Innovation 135
9 Innovation and Creativity 145
10 Engaging Change for a Virtual World 153
11 Group Dynamics and Team Building 169
12 Effective Negotiation and Conflict Management 181
13 Managing the Political Arena 193
14 Policy Making 199
15 Personal Communication and Networking 207
16 Managing Yourself and Others in Challenging Times 217
PART IV GOVERNANCE AND SOCIAL RESPONSIBILITY 227
17 Corporate Governance 231
18 Power and Influence 243
19 Encouraging Transparency 249
20 Sustainability 259
21 Risk Management 267
22 Sustaining Trust and Continued Operations 275
23 Evaluating Performance 291
PARTY CUSTOMER AND MARKET FOCUS 305
24 Competitive Strategies 309
25 Corporate Image and Communications 323
26 Ensuring Service Quality 339
PART VI SURVIVAL AND SUCCESS 351
27 Bringing It All Together 353
Index 357
|
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| spelling | Bryson, Jo Verfasser aut Managing information services an innovative approach by Jo Bryson 4th edition London ; New York Routledge [2016] 1 Online-Ressource (xvi, 360 Seiten) txt rdacontent c rdamedia cr rdacarrier Information resources management Handbooks, manuals, etc Corporate libraries Administration Handbooks, manuals, etc Information services Management Handbooks, manuals, etc Erscheint auch als Druckausgabe 978-1-4724-5529-1 https://doi.org/10.4324/9781315593593 Verlag URL des Erstveröffentlichers Volltext HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=029393410&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Bryson, Jo Managing information services an innovative approach Information resources management Handbooks, manuals, etc Corporate libraries Administration Handbooks, manuals, etc Information services Management Handbooks, manuals, etc |
| title | Managing information services an innovative approach |
| title_auth | Managing information services an innovative approach |
| title_exact_search | Managing information services an innovative approach |
| title_full | Managing information services an innovative approach by Jo Bryson |
| title_fullStr | Managing information services an innovative approach by Jo Bryson |
| title_full_unstemmed | Managing information services an innovative approach by Jo Bryson |
| title_short | Managing information services |
| title_sort | managing information services an innovative approach |
| title_sub | an innovative approach |
| topic | Information resources management Handbooks, manuals, etc Corporate libraries Administration Handbooks, manuals, etc Information services Management Handbooks, manuals, etc |
| topic_facet | Information resources management Handbooks, manuals, etc Corporate libraries Administration Handbooks, manuals, etc Information services Management Handbooks, manuals, etc |
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