Managing customer experience and relationships: a strategic framework
Gespeichert in:
Vorheriger Titel: | Peppers, Don Managing customer relationships |
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Hauptverfasser: | , |
Format: | Elektronisch E-Book |
Sprache: | English |
Veröffentlicht: |
Hoboken, New Jersey
John Wiley & Sons, Inc.
[2017]
|
Ausgabe: | Third edition |
Schlagworte: | |
Online-Zugang: | FRO01 FWS01 FWS02 UBG01 UBT01 UBY01 UER01 Volltext Buchcover |
Beschreibung: | 1 Online-Ressource |
ISBN: | 9781119239833 9781119239819 9781119239826 |
Internformat
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Datensatz im Suchindex
DE-BY-FWS_katkey | 675520 |
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any_adam_object | 1 |
author | Peppers, Don Rogers, Martha 1952- |
author_GND | (DE-588)113933142 (DE-588)1027717861 |
author_facet | Peppers, Don Rogers, Martha 1952- |
author_role | aut aut |
author_sort | Peppers, Don |
author_variant | d p dp m r mr |
building | Verbundindex |
bvnumber | BV043980917 |
classification_rvk | QP 620 |
collection | ZDB-35-WIC ZDB-4-NLEBK |
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dewey-hundreds | 600 - Technology (Applied sciences) |
dewey-ones | 658 - General management |
dewey-raw | 658.812 |
dewey-search | 658.812 |
dewey-sort | 3658.812 |
dewey-tens | 650 - Management and auxiliary services |
discipline | Wirtschaftswissenschaften |
edition | Third edition |
format | Electronic eBook |
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illustrated | Not Illustrated |
indexdate | 2024-08-01T12:58:45Z |
institution | BVB |
isbn | 9781119239833 9781119239819 9781119239826 |
language | English |
oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-029389348 |
oclc_num | 965612381 956435159 968698793 |
open_access_boolean | |
owner | DE-861 DE-706 DE-862 DE-BY-FWS DE-863 DE-BY-FWS DE-703 DE-29 |
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publishDate | 2017 |
publishDateSearch | 2017 |
publishDateSort | 2017 |
publisher | John Wiley & Sons, Inc. |
record_format | marc |
spellingShingle | Peppers, Don Rogers, Martha 1952- Managing customer experience and relationships a strategic framework Customer relations / Management Consumers' preferences Relationship marketing Kundenmanagement (DE-588)4236865-0 gnd Marketingstrategie (DE-588)4120697-6 gnd Kundenorientierung (DE-588)4316837-1 gnd |
subject_GND | (DE-588)4236865-0 (DE-588)4120697-6 (DE-588)4316837-1 (DE-588)4123623-3 |
title | Managing customer experience and relationships a strategic framework |
title_alt | Managing customer relationships |
title_auth | Managing customer experience and relationships a strategic framework |
title_exact_search | Managing customer experience and relationships a strategic framework |
title_full | Managing customer experience and relationships a strategic framework Don Peppers, Martha Rogers |
title_fullStr | Managing customer experience and relationships a strategic framework Don Peppers, Martha Rogers |
title_full_unstemmed | Managing customer experience and relationships a strategic framework Don Peppers, Martha Rogers |
title_old | Peppers, Don Managing customer relationships |
title_short | Managing customer experience and relationships |
title_sort | managing customer experience and relationships a strategic framework |
title_sub | a strategic framework |
topic | Customer relations / Management Consumers' preferences Relationship marketing Kundenmanagement (DE-588)4236865-0 gnd Marketingstrategie (DE-588)4120697-6 gnd Kundenorientierung (DE-588)4316837-1 gnd |
topic_facet | Customer relations / Management Consumers' preferences Relationship marketing Kundenmanagement Marketingstrategie Kundenorientierung Lehrbuch |
url | https://onlinelibrary.wiley.com/doi/book/10.1002/9781119239833 http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=029389348&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
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