The relational lens: understanding, measuring and managing stakeholder relationships
Drawing on the authors' combined years of experience in both private and public-sector organisations, this practical book highlights the importance of relationship building between individuals, groups and organisations in diverse contexts. It will make a valuable read for business professionals...
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| Main Author: | |
|---|---|
| Format: | Electronic eBook |
| Language: | English |
| Published: |
Cambridge
Cambridge University Press
2017
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| Subjects: | |
| Online Access: | BSB01 UBG01 Volltext |
| Summary: | Drawing on the authors' combined years of experience in both private and public-sector organisations, this practical book highlights the importance of relationship building between individuals, groups and organisations in diverse contexts. It will make a valuable read for business professionals and graduate students in fields as varied as change management, leadership, organisational psychology, and organisational behaviour. Employing the Relational Proximity framework, it provides tools for informing assessment of the relational impact of policy and management decisions, enabling evaluation of organisational relationships, providing a language for constructive discussion of strained relationships, and integrating a range of models and perspectives within one process. Using real-world case studies and models, the conditions within which people are more likely to form and conduct effective relationships are also examined. This combined approach provides the language and concepts to enable constructive discussion and actionable solutions in building trust and sustainable value |
| Item Description: | Title from publisher's bibliographic system (viewed on 28 Nov 2016) Introduction: the dark matter of organisations -- Why organisations should start thinking relationally -- Relational, social, individual, financial, environmental -- How to measure relationships -- Directness: high touch organisation -- Continuity: connection across time -- Multiplexity: context for breadth -- Parity: power, balance, fairness -- Commonality: overlap of purpose -- What relational proximity builds -- Relationships between stakeholders -- Managing, measuring, reporting, regulating -- Epilogue |
| Physical Description: | 1 online resource (xii, 237 pages) |
| ISBN: | 9781316659212 |
| DOI: | 10.1017/CBO9781316659212 |
Staff View
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| id | DE-604.BV043972693 |
| illustrated | Not Illustrated |
| indexdate | 2024-07-10T07:40:04Z |
| institution | BVB |
| isbn | 9781316659212 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-029381243 |
| oclc_num | 968235173 |
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| owner_facet | DE-473 DE-BY-UBG DE-12 |
| physical | 1 online resource (xii, 237 pages) |
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| publishDate | 2017 |
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| publisher | Cambridge University Press |
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| spelling | Ashcroft, John D. 1942- Verfasser (DE-588)132050307 aut The relational lens understanding, measuring and managing stakeholder relationships John Ashcroft [and three others] Cambridge Cambridge University Press 2017 1 online resource (xii, 237 pages) txt rdacontent c rdamedia cr rdacarrier Title from publisher's bibliographic system (viewed on 28 Nov 2016) Introduction: the dark matter of organisations -- Why organisations should start thinking relationally -- Relational, social, individual, financial, environmental -- How to measure relationships -- Directness: high touch organisation -- Continuity: connection across time -- Multiplexity: context for breadth -- Parity: power, balance, fairness -- Commonality: overlap of purpose -- What relational proximity builds -- Relationships between stakeholders -- Managing, measuring, reporting, regulating -- Epilogue Drawing on the authors' combined years of experience in both private and public-sector organisations, this practical book highlights the importance of relationship building between individuals, groups and organisations in diverse contexts. It will make a valuable read for business professionals and graduate students in fields as varied as change management, leadership, organisational psychology, and organisational behaviour. Employing the Relational Proximity framework, it provides tools for informing assessment of the relational impact of policy and management decisions, enabling evaluation of organisational relationships, providing a language for constructive discussion of strained relationships, and integrating a range of models and perspectives within one process. Using real-world case studies and models, the conditions within which people are more likely to form and conduct effective relationships are also examined. This combined approach provides the language and concepts to enable constructive discussion and actionable solutions in building trust and sustainable value Organizational behavior Interorganizational relations Organizational effectiveness Organizational sociology Erscheint auch als Druckausgabe 978-1-107-15576-3 https://doi.org/10.1017/CBO9781316659212 Verlag URL des Erstveröffentlichers Volltext |
| spellingShingle | Ashcroft, John D. 1942- The relational lens understanding, measuring and managing stakeholder relationships Organizational behavior Interorganizational relations Organizational effectiveness Organizational sociology |
| title | The relational lens understanding, measuring and managing stakeholder relationships |
| title_auth | The relational lens understanding, measuring and managing stakeholder relationships |
| title_exact_search | The relational lens understanding, measuring and managing stakeholder relationships |
| title_full | The relational lens understanding, measuring and managing stakeholder relationships John Ashcroft [and three others] |
| title_fullStr | The relational lens understanding, measuring and managing stakeholder relationships John Ashcroft [and three others] |
| title_full_unstemmed | The relational lens understanding, measuring and managing stakeholder relationships John Ashcroft [and three others] |
| title_short | The relational lens |
| title_sort | the relational lens understanding measuring and managing stakeholder relationships |
| title_sub | understanding, measuring and managing stakeholder relationships |
| topic | Organizational behavior Interorganizational relations Organizational effectiveness Organizational sociology |
| topic_facet | Organizational behavior Interorganizational relations Organizational effectiveness Organizational sociology |
| url | https://doi.org/10.1017/CBO9781316659212 |
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