Leading libraries: how to create a service culture
Gespeichert in:
1. Verfasser: | |
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Format: | Elektronisch E-Book |
Sprache: | English |
Veröffentlicht: |
Chicago
American Library Association
2015
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Schlagworte: | |
Online-Zugang: | FAW01 FAW02 |
Beschreibung: | Online resource; title from PDF title page (EBSCO, viewed June 22, 2015) |
Beschreibung: | 1 online resource |
ISBN: | 9780838913161 0838913164 9780838913178 0838913172 9780838913123 9780838913185 |
Internformat
MARC
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100 | 1 | |a VanDuinkerken, Wyoma |d 1968- |e Verfasser |0 (DE-588)1076641911 |4 aut | |
245 | 1 | 0 | |a Leading libraries |b how to create a service culture |c Wyoma vanDuinkerken and Wendi Arant Kaspar |
264 | 1 | |a Chicago |b American Library Association |c 2015 | |
264 | 4 | |c © 2015 | |
300 | |a 1 online resource | ||
336 | |b txt |2 rdacontent | ||
337 | |b c |2 rdamedia | ||
338 | |b cr |2 rdacarrier | ||
500 | |a Online resource; title from PDF title page (EBSCO, viewed June 22, 2015) | ||
505 | 8 | |a Leadership theories : traditional and transformational -- Service leadership and its paradigm in libraries -- Conscientiousness as the foundation -- Building rapport -- Balancing encouragement and accountability -- Innovation and evolving service -- Strategic planning : the practice of innovation and strategic thinking -- Sustaining service as a value -- Formalizing service leadership in libraries : embedding processes and policies -- Service leadership in libraries | |
650 | 7 | |a LANGUAGE ARTS & DISCIPLINES / Library & Information Science / General |2 bisacsh | |
650 | 7 | |a Libraries / Customer services |2 fast | |
650 | 7 | |a Customer relations |2 fast | |
650 | 7 | |a Leadership |2 fast | |
650 | 7 | |a Library personnel management |2 fast | |
650 | 7 | |a Public services (Libraries) |2 fast | |
650 | 4 | |a Führung | |
650 | 4 | |a Public services (Libraries) |a Library personnel management |a Leadership |a Libraries |x Customer services |a Customer relations | |
650 | 0 | 7 | |a Dienstleistung |0 (DE-588)4012178-1 |2 gnd |9 rswk-swf |
650 | 0 | 7 | |a Bibliothek |0 (DE-588)4006439-6 |2 gnd |9 rswk-swf |
650 | 0 | 7 | |a Management |0 (DE-588)4037278-9 |2 gnd |9 rswk-swf |
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689 | 0 | 1 | |a Dienstleistung |0 (DE-588)4012178-1 |D s |
689 | 0 | 2 | |a Management |0 (DE-588)4037278-9 |D s |
689 | 0 | |8 1\p |5 DE-604 | |
700 | 1 | |a Kaspar, Wendi Arant |e Sonstige |4 oth | |
776 | 0 | 8 | |i Erscheint auch als |n Druck-Ausgabe |a VanDuinkerken, Wyoma |t Leading libraries : how to create a service culture |
912 | |a ZDB-4-EBA | ||
999 | |a oai:aleph.bib-bvb.de:BVB01-029368154 | ||
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Datensatz im Suchindex
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---|---|
any_adam_object | |
author | VanDuinkerken, Wyoma 1968- |
author_GND | (DE-588)1076641911 |
author_facet | VanDuinkerken, Wyoma 1968- |
author_role | aut |
author_sort | VanDuinkerken, Wyoma 1968- |
author_variant | w v wv |
building | Verbundindex |
bvnumber | BV043959450 |
collection | ZDB-4-EBA |
contents | Leadership theories : traditional and transformational -- Service leadership and its paradigm in libraries -- Conscientiousness as the foundation -- Building rapport -- Balancing encouragement and accountability -- Innovation and evolving service -- Strategic planning : the practice of innovation and strategic thinking -- Sustaining service as a value -- Formalizing service leadership in libraries : embedding processes and policies -- Service leadership in libraries |
ctrlnum | (ZDB-4-EBA)ocn911054328 (OCoLC)911054328 (DE-599)BVBBV043959450 |
dewey-full | 025.5 |
dewey-hundreds | 000 - Computer science, information, general works |
dewey-ones | 025 - Operations of libraries and archives |
dewey-raw | 025.5 |
dewey-search | 025.5 |
dewey-sort | 225.5 |
dewey-tens | 020 - Library and information sciences |
discipline | Allgemeines |
format | Electronic eBook |
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id | DE-604.BV043959450 |
illustrated | Not Illustrated |
indexdate | 2024-07-10T07:39:46Z |
institution | BVB |
isbn | 9780838913161 0838913164 9780838913178 0838913172 9780838913123 9780838913185 |
language | English |
oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-029368154 |
oclc_num | 911054328 |
open_access_boolean | |
owner | DE-1047 DE-1046 |
owner_facet | DE-1047 DE-1046 |
physical | 1 online resource |
psigel | ZDB-4-EBA ZDB-4-EBA FAW_PDA_EBA |
publishDate | 2015 |
publishDateSearch | 2015 |
publishDateSort | 2015 |
publisher | American Library Association |
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spelling | VanDuinkerken, Wyoma 1968- Verfasser (DE-588)1076641911 aut Leading libraries how to create a service culture Wyoma vanDuinkerken and Wendi Arant Kaspar Chicago American Library Association 2015 © 2015 1 online resource txt rdacontent c rdamedia cr rdacarrier Online resource; title from PDF title page (EBSCO, viewed June 22, 2015) Leadership theories : traditional and transformational -- Service leadership and its paradigm in libraries -- Conscientiousness as the foundation -- Building rapport -- Balancing encouragement and accountability -- Innovation and evolving service -- Strategic planning : the practice of innovation and strategic thinking -- Sustaining service as a value -- Formalizing service leadership in libraries : embedding processes and policies -- Service leadership in libraries LANGUAGE ARTS & DISCIPLINES / Library & Information Science / General bisacsh Libraries / Customer services fast Customer relations fast Leadership fast Library personnel management fast Public services (Libraries) fast Führung Public services (Libraries) Library personnel management Leadership Libraries Customer services Customer relations Dienstleistung (DE-588)4012178-1 gnd rswk-swf Bibliothek (DE-588)4006439-6 gnd rswk-swf Management (DE-588)4037278-9 gnd rswk-swf Bibliothek (DE-588)4006439-6 s Dienstleistung (DE-588)4012178-1 s Management (DE-588)4037278-9 s 1\p DE-604 Kaspar, Wendi Arant Sonstige oth Erscheint auch als Druck-Ausgabe VanDuinkerken, Wyoma Leading libraries : how to create a service culture 1\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk |
spellingShingle | VanDuinkerken, Wyoma 1968- Leading libraries how to create a service culture Leadership theories : traditional and transformational -- Service leadership and its paradigm in libraries -- Conscientiousness as the foundation -- Building rapport -- Balancing encouragement and accountability -- Innovation and evolving service -- Strategic planning : the practice of innovation and strategic thinking -- Sustaining service as a value -- Formalizing service leadership in libraries : embedding processes and policies -- Service leadership in libraries LANGUAGE ARTS & DISCIPLINES / Library & Information Science / General bisacsh Libraries / Customer services fast Customer relations fast Leadership fast Library personnel management fast Public services (Libraries) fast Führung Public services (Libraries) Library personnel management Leadership Libraries Customer services Customer relations Dienstleistung (DE-588)4012178-1 gnd Bibliothek (DE-588)4006439-6 gnd Management (DE-588)4037278-9 gnd |
subject_GND | (DE-588)4012178-1 (DE-588)4006439-6 (DE-588)4037278-9 |
title | Leading libraries how to create a service culture |
title_auth | Leading libraries how to create a service culture |
title_exact_search | Leading libraries how to create a service culture |
title_full | Leading libraries how to create a service culture Wyoma vanDuinkerken and Wendi Arant Kaspar |
title_fullStr | Leading libraries how to create a service culture Wyoma vanDuinkerken and Wendi Arant Kaspar |
title_full_unstemmed | Leading libraries how to create a service culture Wyoma vanDuinkerken and Wendi Arant Kaspar |
title_short | Leading libraries |
title_sort | leading libraries how to create a service culture |
title_sub | how to create a service culture |
topic | LANGUAGE ARTS & DISCIPLINES / Library & Information Science / General bisacsh Libraries / Customer services fast Customer relations fast Leadership fast Library personnel management fast Public services (Libraries) fast Führung Public services (Libraries) Library personnel management Leadership Libraries Customer services Customer relations Dienstleistung (DE-588)4012178-1 gnd Bibliothek (DE-588)4006439-6 gnd Management (DE-588)4037278-9 gnd |
topic_facet | LANGUAGE ARTS & DISCIPLINES / Library & Information Science / General Libraries / Customer services Customer relations Leadership Library personnel management Public services (Libraries) Führung Public services (Libraries) Library personnel management Leadership Libraries Customer services Customer relations Dienstleistung Bibliothek Management |
work_keys_str_mv | AT vanduinkerkenwyoma leadinglibrarieshowtocreateaserviceculture AT kasparwendiarant leadinglibrarieshowtocreateaserviceculture |