Handbook of research on promotional strategies and consumer influence in the service sector:

"This reference source provides research on emerging methods for innovative service design and delivery, examining how growing customer expectations and global competition has influenced this industry by featuring quality factors, marketing tools, and the effects of consumer behavior"--

Gespeichert in:
Bibliographische Detailangaben
Weitere Verfasser: Panwar, Upendra Singh 1985- (HerausgeberIn)
Format: Elektronisch E-Book
Sprache:English
Veröffentlicht: Hershey PA, USA Business Science Reference, an imprint of IGI Global [2016]
Schriftenreihe:Advances in marketing, customer relationship management, and e-services (AMCRMES) book series
Schlagworte:
Online-Zugang:DE-1050
DE-573
DE-1049
DE-91
DE-473
DE-706
DE-20
DE-898
DE-83
Volltext
Zusammenfassung:"This reference source provides research on emerging methods for innovative service design and delivery, examining how growing customer expectations and global competition has influenced this industry by featuring quality factors, marketing tools, and the effects of consumer behavior"--
Beschreibung:Includes bibliographical references and index
Beschreibung:1 Online-Ressource (xxxv, 492 Seiten) Illustrationen
ISBN:9781522501442

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