Service business development: strategies for value creation in manufacturing firms
How can manufacturers of capital goods succeed in service business development? What are the potential network approaches for manufacturing companies planning on extending their service business? Over the last decade, the business environment of capital goods manufacturers has changed dramatically....
Gespeichert in:
| Hauptverfasser: | , , |
|---|---|
| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
Cambridge
Cambridge University Press
2012
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| Schlagworte: | |
| Online-Zugang: | BSB01 UBG01 UBT01 Volltext |
| Zusammenfassung: | How can manufacturers of capital goods succeed in service business development? What are the potential network approaches for manufacturing companies planning on extending their service business? Over the last decade, the business environment of capital goods manufacturers has changed dramatically. Few capital goods manufacturers are able to outrun the competition with pure product-related technologies and innovation alone. For this reason they have added services to products as a way of responding to eroding margins and the loss of strategic differentiation through product innovation and technological superiority. Based on over twelve years of research, this book provides academics and business professionals with a thorough overview of the strategies available for value creation through service business development. It features case studies and covers a wide range of topics, including emerging issues such as service business in small and medium-sized companies, business innovation through services and the impact of rapidly growing Asian markets |
| Beschreibung: | Title from publisher's bibliographic system (viewed on 05 Oct 2015) |
| Beschreibung: | 1 online resource (xix, 298 pages) |
| ISBN: | 9781139136730 |
| DOI: | 10.1017/CBO9781139136730 |
Internformat
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| 505 | 8 | |a Introduction -- Basic concepts of service business development -- Dynamic capabilities for service business development -- A case study: using the exploitation approach to develop a service business -- A case study: using the exploration approach to develop a service business -- Developing service business via the exploitation approach -- Configurations of service strategies and operational capabilities supporting the exploitation approach -- Network perspective -- International aspects of service business development -- Service business development for small and medium suppliers -- Service business development in small and medium OEMs -- Summary | |
| 520 | |a How can manufacturers of capital goods succeed in service business development? What are the potential network approaches for manufacturing companies planning on extending their service business? Over the last decade, the business environment of capital goods manufacturers has changed dramatically. Few capital goods manufacturers are able to outrun the competition with pure product-related technologies and innovation alone. For this reason they have added services to products as a way of responding to eroding margins and the loss of strategic differentiation through product innovation and technological superiority. Based on over twelve years of research, this book provides academics and business professionals with a thorough overview of the strategies available for value creation through service business development. It features case studies and covers a wide range of topics, including emerging issues such as service business in small and medium-sized companies, business innovation through services and the impact of rapidly growing Asian markets | ||
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Datensatz im Suchindex
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| author | Fischer, Thomas 1959- Gebauer, Heiko 1976- Fleisch, Elgar 1968- |
| author_GND | (DE-588)135608325 (DE-588)114217912 |
| author_facet | Fischer, Thomas 1959- Gebauer, Heiko 1976- Fleisch, Elgar 1968- |
| author_role | aut aut aut |
| author_sort | Fischer, Thomas 1959- |
| author_variant | t f tf h g hg e f ef |
| building | Verbundindex |
| bvnumber | BV043924258 |
| classification_rvk | QQ 250 |
| collection | ZDB-20-CBO |
| contents | Introduction -- Basic concepts of service business development -- Dynamic capabilities for service business development -- A case study: using the exploitation approach to develop a service business -- A case study: using the exploration approach to develop a service business -- Developing service business via the exploitation approach -- Configurations of service strategies and operational capabilities supporting the exploitation approach -- Network perspective -- International aspects of service business development -- Service business development for small and medium suppliers -- Service business development in small and medium OEMs -- Summary |
| ctrlnum | (ZDB-20-CBO)CR9781139136730 (OCoLC)852512700 (DE-599)BVBBV043924258 |
| dewey-full | 658.4/012 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.4/012 |
| dewey-search | 658.4/012 |
| dewey-sort | 3658.4 212 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| doi_str_mv | 10.1017/CBO9781139136730 |
| format | Electronic eBook |
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| id | DE-604.BV043924258 |
| illustrated | Not Illustrated |
| indexdate | 2024-07-10T07:38:43Z |
| institution | BVB |
| isbn | 9781139136730 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-029333337 |
| oclc_num | 852512700 |
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| owner_facet | DE-12 DE-703 DE-473 DE-BY-UBG |
| physical | 1 online resource (xix, 298 pages) |
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| publisher | Cambridge University Press |
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| spelling | Fischer, Thomas 1959- Verfasser aut Service business development strategies for value creation in manufacturing firms Thomas Fischer, Heiko Gebauer, Elgar Fleisch Cambridge Cambridge University Press 2012 1 online resource (xix, 298 pages) txt rdacontent c rdamedia cr rdacarrier Title from publisher's bibliographic system (viewed on 05 Oct 2015) Introduction -- Basic concepts of service business development -- Dynamic capabilities for service business development -- A case study: using the exploitation approach to develop a service business -- A case study: using the exploration approach to develop a service business -- Developing service business via the exploitation approach -- Configurations of service strategies and operational capabilities supporting the exploitation approach -- Network perspective -- International aspects of service business development -- Service business development for small and medium suppliers -- Service business development in small and medium OEMs -- Summary How can manufacturers of capital goods succeed in service business development? What are the potential network approaches for manufacturing companies planning on extending their service business? Over the last decade, the business environment of capital goods manufacturers has changed dramatically. Few capital goods manufacturers are able to outrun the competition with pure product-related technologies and innovation alone. For this reason they have added services to products as a way of responding to eroding margins and the loss of strategic differentiation through product innovation and technological superiority. Based on over twelve years of research, this book provides academics and business professionals with a thorough overview of the strategies available for value creation through service business development. It features case studies and covers a wide range of topics, including emerging issues such as service business in small and medium-sized companies, business innovation through services and the impact of rapidly growing Asian markets Manufacturing industries / Management Service industries Customer services Dienstleistung (DE-588)4012178-1 gnd rswk-swf Verarbeitende Industrie (DE-588)4133768-2 gnd rswk-swf Management (DE-588)4037278-9 gnd rswk-swf Verarbeitende Industrie (DE-588)4133768-2 s Dienstleistung (DE-588)4012178-1 s Management (DE-588)4037278-9 s 1\p DE-604 Gebauer, Heiko 1976- Verfasser (DE-588)135608325 aut Fleisch, Elgar 1968- Verfasser (DE-588)114217912 aut Erscheint auch als Druckausgabe 978-1-107-02245-4 Erscheint auch als Druckausgabe 978-1-107-65207-1 https://doi.org/10.1017/CBO9781139136730 Verlag URL des Erstveröffentlichers Volltext 1\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk |
| spellingShingle | Fischer, Thomas 1959- Gebauer, Heiko 1976- Fleisch, Elgar 1968- Service business development strategies for value creation in manufacturing firms Introduction -- Basic concepts of service business development -- Dynamic capabilities for service business development -- A case study: using the exploitation approach to develop a service business -- A case study: using the exploration approach to develop a service business -- Developing service business via the exploitation approach -- Configurations of service strategies and operational capabilities supporting the exploitation approach -- Network perspective -- International aspects of service business development -- Service business development for small and medium suppliers -- Service business development in small and medium OEMs -- Summary Manufacturing industries / Management Service industries Customer services Dienstleistung (DE-588)4012178-1 gnd Verarbeitende Industrie (DE-588)4133768-2 gnd Management (DE-588)4037278-9 gnd |
| subject_GND | (DE-588)4012178-1 (DE-588)4133768-2 (DE-588)4037278-9 |
| title | Service business development strategies for value creation in manufacturing firms |
| title_auth | Service business development strategies for value creation in manufacturing firms |
| title_exact_search | Service business development strategies for value creation in manufacturing firms |
| title_full | Service business development strategies for value creation in manufacturing firms Thomas Fischer, Heiko Gebauer, Elgar Fleisch |
| title_fullStr | Service business development strategies for value creation in manufacturing firms Thomas Fischer, Heiko Gebauer, Elgar Fleisch |
| title_full_unstemmed | Service business development strategies for value creation in manufacturing firms Thomas Fischer, Heiko Gebauer, Elgar Fleisch |
| title_short | Service business development |
| title_sort | service business development strategies for value creation in manufacturing firms |
| title_sub | strategies for value creation in manufacturing firms |
| topic | Manufacturing industries / Management Service industries Customer services Dienstleistung (DE-588)4012178-1 gnd Verarbeitende Industrie (DE-588)4133768-2 gnd Management (DE-588)4037278-9 gnd |
| topic_facet | Manufacturing industries / Management Service industries Customer services Dienstleistung Verarbeitende Industrie Management |
| url | https://doi.org/10.1017/CBO9781139136730 |
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