Jobs to be done: a roadmap for customer-centered innovation
Gespeichert in:
Hauptverfasser: | , , |
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Format: | Buch |
Sprache: | English |
Veröffentlicht: |
New York
AMACOM
[2017]
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Schlagworte: | |
Online-Zugang: | Inhaltsverzeichnis Inhaltsverzeichnis |
Beschreibung: | xii, 210 pages Illustrationen |
ISBN: | 9780814438039 |
Internformat
MARC
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035 | |a (DE-599)BVBBV043857118 | ||
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Datensatz im Suchindex
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adam_text | JOBS TO BE DONE
/ WUNKER, STEPHEN M.YYEAUTHOR
: 2016
TABLE OF CONTENTS / INHALTSVERZEICHNIS
INTRODUCTION : CHARTING A ROADMAP TO GREAT IDEAS
UNDERSTANDING JOBS TO BE DONE
JOBS : WHAT CUSTOMERS ARE TRYING TO GET DONE
JOB DRIVERS : WHY CUSTOMERS HAVE DIFFERENT JOBS
CURRENT APPROACHES AND PAIN POINTS : HOW CUSTOMERS LOOK AT TODAY S
SOLUTIONS
SUCCESS CRITERIA : THE CUSTOMER S DEFINITION OF A WIN
OBSTACLES : WHAT HOLDS NEW IDEAS BACK
MAKE THE TRIP WORTHWHILE
VALUE : HOW INSIGHTS BECOME REVENUE
COMPETITION : BECOMING KING OF THE ROAD
USING JOBS TO BE DONE TO BUILD GREAT IDEAS
ESTABLISH OBJECTIVES
PLAN YOUR APPROACH
GENERATE IDEAS
REFRAME YOUR PERSPECTIVE
EXPERIMENT AND ITERATE
AFTERWORD
APPENDIX A: QUICK REFERENCE GUIDE
APPENDIX B: JOBS IN THE PUBLIC SECTOR
ACKNOWLEDGEMENTS
ABOUT THE AUTHORS
DIESES SCHRIFTSTUECK WURDE MASCHINELL ERZEUGT.
Titel: Jobs to Be done
Autor: Wunker, Stephen
Jahr: 2017
CONTENTS
INTRODUCTION: Charting a Roadmap to Great Ideas ]
¦ PART I ¦
ÜNDERSTRNDJNG JOBS TO 8E DONE:
FihlittMc Htctt-PorehlTwL MShlueS fo% c koi/tn 13
KHOW WHERE YQU RE STHRTIHG FROM 23
CHAPTER 1. Jobs: What Customers Are Trying to Get Done 25
CHAPTER 2. Job Drivers: Why Customers Have Different Jobs 11
CHAPTER 3. Current Approaches and Pain Points:
How Customers Look at Today s Solutions 49
CHART THE DESTINATION RND ROHDBLDCKS 6i
CHAPTER 4. Success Criteria: The Customers Definition ofa Win 63
CHAPTER 5. Obstades: What Holäs New Ideas Back 75
MAKE THE TRIP WORTHWHIIE S7
CHAPTER 6. Value: How Insights Become Revenue 89
CHAPTER 7. Competition: Becoming King ofthe Roaä 99
¦ CONTENTS ¦
¦ PART II ¦
USING JOBS TO BE OONE TD BUILD GRERT IDEßS:
hAkthlc SucczSS R Je/ffASlE 111
CHAPTER 8. Establish Objectives 117
CHAPTER 9. Plan Your Approach 131
CHAPTER 10. Generate Ideas 141
CHAPTER 11. Reframe Your Perspective 155
CHAPTER 12. Experiment and Iterate 165
AFTERWORD: Institutionalizing Jobs to be Done Thinking 175
APPENDIX A: Quick Reference Guide 183
APPENDIX B: Jobs in the Public Sector 191
Notes 197
About the Authors 201
Index 205
|
any_adam_object | 1 |
author | Wunker, Stephen Wattman, Jessica Farber, David R. 1956- |
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author_sort | Wunker, Stephen |
author_variant | s w sw j w jw d r f dr drf |
building | Verbundindex |
bvnumber | BV043857118 |
callnumber-first | H - Social Science |
callnumber-label | HD53 |
callnumber-raw | HD53 |
callnumber-search | HD53 |
callnumber-sort | HD 253 |
callnumber-subject | HD - Industries, Land Use, Labor |
classification_rvk | QP 624 |
ctrlnum | (OCoLC)967967095 (DE-599)BVBBV043857118 |
dewey-full | 658.5/038 |
dewey-hundreds | 600 - Technology (Applied sciences) |
dewey-ones | 658 - General management |
dewey-raw | 658.5/038 |
dewey-search | 658.5/038 |
dewey-sort | 3658.5 238 |
dewey-tens | 650 - Management and auxiliary services |
discipline | Wirtschaftswissenschaften |
format | Book |
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institution | BVB |
isbn | 9780814438039 |
language | English |
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physical | xii, 210 pages Illustrationen |
publishDate | 2017 |
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spelling | Wunker, Stephen Verfasser aut Jobs to be done a roadmap for customer-centered innovation Stephen Wunker, Jessica Wattman, David Farber New York AMACOM [2017] xii, 210 pages Illustrationen txt rdacontent n rdamedia nc rdacarrier Creative ability in business New products Cost effectiveness Consumer satisfaction Produktinnovation (DE-588)4047346-6 gnd rswk-swf Kundenanalyse (DE-588)4304338-0 gnd rswk-swf Innovationsmanagement (DE-588)4161817-8 gnd rswk-swf Unternehmen (DE-588)4061963-1 gnd rswk-swf Unternehmen (DE-588)4061963-1 s Produktinnovation (DE-588)4047346-6 s Innovationsmanagement (DE-588)4161817-8 s Kundenanalyse (DE-588)4304338-0 s DE-604 Wattman, Jessica Verfasser aut Farber, David R. 1956- Verfasser (DE-588)133503100 aut LoC Fremddatenuebernahme application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=029267304&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=029267304&sequence=000003&line_number=0002&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
spellingShingle | Wunker, Stephen Wattman, Jessica Farber, David R. 1956- Jobs to be done a roadmap for customer-centered innovation Creative ability in business New products Cost effectiveness Consumer satisfaction Produktinnovation (DE-588)4047346-6 gnd Kundenanalyse (DE-588)4304338-0 gnd Innovationsmanagement (DE-588)4161817-8 gnd Unternehmen (DE-588)4061963-1 gnd |
subject_GND | (DE-588)4047346-6 (DE-588)4304338-0 (DE-588)4161817-8 (DE-588)4061963-1 |
title | Jobs to be done a roadmap for customer-centered innovation |
title_auth | Jobs to be done a roadmap for customer-centered innovation |
title_exact_search | Jobs to be done a roadmap for customer-centered innovation |
title_full | Jobs to be done a roadmap for customer-centered innovation Stephen Wunker, Jessica Wattman, David Farber |
title_fullStr | Jobs to be done a roadmap for customer-centered innovation Stephen Wunker, Jessica Wattman, David Farber |
title_full_unstemmed | Jobs to be done a roadmap for customer-centered innovation Stephen Wunker, Jessica Wattman, David Farber |
title_short | Jobs to be done |
title_sort | jobs to be done a roadmap for customer centered innovation |
title_sub | a roadmap for customer-centered innovation |
topic | Creative ability in business New products Cost effectiveness Consumer satisfaction Produktinnovation (DE-588)4047346-6 gnd Kundenanalyse (DE-588)4304338-0 gnd Innovationsmanagement (DE-588)4161817-8 gnd Unternehmen (DE-588)4061963-1 gnd |
topic_facet | Creative ability in business New products Cost effectiveness Consumer satisfaction Produktinnovation Kundenanalyse Innovationsmanagement Unternehmen |
url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=029267304&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=029267304&sequence=000003&line_number=0002&func_code=DB_RECORDS&service_type=MEDIA |
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