The handbook of banking technology:
Gespeichert in:
| Hauptverfasser: | , |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Chichester
Wiley
2021
|
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | x, 390 Seiten Illustrationen, Diagramme |
| ISBN: | 9781119328018 |
Internformat
MARC
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Datensatz im Suchindex
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| adam_text | Contents Preface CHAPTER 1 CHAPTER 2 ix Introduction 1 1.1 1.2 1.3 1.4 1 3 4 7 The History and Current State of Banking 2.1 2.2 2.3 2.4 2.3 2.6 2.7 2.8 2.9 2.10 2.11 2.12 CHAPTER 3 Bunking and the Rise of Technology The Challenges of Technology in Large Banks Navigating This Book Reterences Λ Brief History of Banking Cash. Ciold and Digital Mones Branch Centrism Banking Consolidation The Deselopment of Modern Banking Products and Sers ices Developments in Banking Technology The Challenges of Technologs in Banking Ness Banking Models The Impact of the 2008 Banking Crisis The Current State of Banking Further Reading References An Introduction to Banking Technology 3.1 3.2 3.3 3.4 3.5 3.6 Introduction A Model of a Simple Bank The Core Banking Platform Database Architectures Making Platforms Highly Asailable Platform Architectures 8 8 11 14 16 24 33 39 41 46 50 55 56 67 67 67 68 72 80 85 v
( սոս՛ուտ CHAPTER 4 3.7 Revisiting Our Simple Model of a Bank 91 3.8 Single Customer View 92 3.9 IBM CICS 95 3.10 Internet Banking 104 3.11 Customer Authentication 108 3.12 Remote Procedure Calls 113 3.13 Distributed Objects and CORBA 1 16 3.14 Services 1Г 3.15 Web Services 1 19 3.16 RESTful Web Services 123 3.17 Service-Oriented Architecture 125 3.18 An Updated Model of Our Bank 12՜ 3.19 Application Processing 128 3.20 Microservices 129 3.21 Modern Databases 133 3.22 Data Analysis and Reporting 3.23 Further Reading 135 146 3.24 References 14՜ Channels 149 4.1 Introduction 149 4.2 Branches 150 4.3 Branch Technology 152 4.4 Post 4.5 Automated Teller Machines 15 158 4.6 Telephony 168 4.7 Online Chat 169 4.8 Video Calling 169 4.9 Handling Telephone. Chat and Video Contacts ГО 4.10 Text Messaging 194 4.11 Internet 195 4.12 Email 195 4.13 Mobile 196 4.14 Social Media 198 4.15 Marketing 198 4.16 Cross-channel Considerations and Implications 200 4.17 References 203 ՜
vii Contents CHAPTER 5 Banking Operations 207 5.1 207 5.2 5.3 5.4 5.5 5.6 5.7 CHAPTER 6 Collections and Recoveries Fraud Services References 210 213 214 227 230 6.1 6.2 6.3 Types of Card 230 Information on a Payment Card How a Card Payment Works 232 233 6.4 6.5 Card Payment Networks Other Types of Card Transactions Managing Payment Cards References 238 243 Payments 245 257 259 7.1 Introduction 259 7.2 7.3 7.4 Cash 260 Cheques Direct Credits 262 267 267 7.5 7.6 7.7 Clearing and Settlement Interbank Payments Payment Fraud and Sanctions Payment Reconciliation 268 284 284 Payment Technology References 286 294 Regu lation. Finance and Compliance 297 7.8 7.6 7.10 C HAPTER 8 Cash Management Credit Operations 208 210 Card Payments 6.6 6.7 CHAPTER 7 Contact Centre Payment Operations Introduction 297 297 8.1 8.2 Regulation 8.3 8.4 Global Standards Working with (and within) Regulation 8.5 8.6 8.7 Finance Functions - Introduction 303 303 304 Finance Treasure 305 307
( omenu viii CHAPTER 9 8.8 Compliance 313 8.9 Human Resources 8.10 Procurement 315 317 8.11 Other Corporate Functions 317 8.12 References 31 s The Technology Function 321 9.1 Organisation and Governance 9.2 Conway’s Law 9.3 Cost of Technology 9.4 Working with the Business Not the Technology 32 Ի It s about the Scia ice. Λ - 9.5 Service Management 320 9.6 Mapping Services to Applications 9.7 Governing the Application Estate 331 -v Λ 9.8 Insourcing and Outsourcing 334 9.9 Managing the Estate 33՜ 9.10 Following the Rules ֊ Regulation. Law and Technology Λ4 A References 340 9.11 CHAPTER 10 321 V _ The Future of Banking 34 S 10.1 Broad Trends 34 S 10.2 Changing Products. Features and Functions The Future of Payments ľ Technology in Operations Regulation 354 Տ Ā V 10.3 10.4 10.5 10.6 10.7 Finance The Technology Function Հ Ň .՝ .՜՝ ь 10.8 10.9 A Short Digression on Data Banking Products and Services 35o Ň ՜* 10.10 Distributed Ledger Technologies and Cryptocurrencies 350 10.11 The Future of the Branch ЗОИ 10.12 Headcount, Skills and Career Progression in the Bank of the Future ЗО 1 References зо: 10.13 Հ About the Authors 305 Index 30
|
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| isbn | 9781119328018 |
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| physical | x, 390 Seiten Illustrationen, Diagramme |
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| title | The handbook of banking technology |
| title_auth | The handbook of banking technology |
| title_exact_search | The handbook of banking technology |
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| title_short | The handbook of banking technology |
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| topic_facet | Technologiemanagement Informationstechnik Bank |
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