Understanding close and long-term relationships between shippers and logistics service providers: a case-based analysis of their determinants and their implications for transaction cost economics and resource dependence theory
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Abschlussarbeit Buch |
| Sprache: | English |
| Veröffentlicht: |
Münster
Verlagshaus Monsenstein und Vannerdat OHG
[2016]
|
| Schriftenreihe: | Harburger Berichte zur Verkehrsplanung und Logistik
Band 15 |
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis Inhaltsverzeichnis |
| Beschreibung: | 366 Seiten Illustrationen |
| ISBN: | 9783956458156 395645815X |
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Datensatz im Suchindex
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| adam_text | Titel: Understanding close and long-term relationships between shippers and logistics service providers
Autor: Herz, Nico
Jahr: 2016
List of contents
Preface ....................................................................................................5
Acknowledgments......................................................................................7
List of contents...........................................................................................9
List of figures...........................................................................................15
List of tables............................................................................................1 6
List of abbreviations.................................................................................18
1 Introduction............................................................................21
1.1 The incomplete view on dose and long-term shipper-LSP
relationships.................................................................................21
1.2 The need for an improved application of organizational theory
in logistics research.......................................................................24
1.3 Research goals and research questions...........................................26
1.4 Research methodology..................................................................26
1.5 Thesis outline and course of exploration.........................................27
2 SHIPPERS AND LOGISTICS PROVIDERS IN THE CONTAINER SUPPLY CHAIN............32
2.1 Shippers.......................................................................................32
2.2 Providers of physical transport, transshipment, storage and
added value logistics Services.........................................................34
2.2.1 Container shipping lines 35
2.2.2 Seaport terminal Operators 35
2.2.3 Inland transport Operators 36
2.2.4 Inland terminal Operators 37
2.3 Providers of logistics management and coordinating Services ...........37
2.3.1 Freight forwarders 39
2.3.2 Third-party logistics providers 39
2.3.3 Fourfh-party logistics providers 40
2.3.4 Lead logistics providers 40
2.4 Supply chain................................................................................41
2.5 Container supply chain.................................................................42
2.6 Implications for shipper-LSP relationships to be explored in the
case studies..................................................................................45
3 Shipper-LSP relationships in the context of TCE and resource-
ORIENTED THEORY.........................................................................46
3.1 Review of TCE and ROT-based research in transportation,
logistics and SCM.........................................................................47
3.1.1 Review over time 47
3.1.2 Review in terms of theory focus 48
10
3.1.3 Review in terms of actor focus 50
3.2 Review of works with logistics provider focus....................................52
3.2.1 Review over time 52
3.2.2 Review of theories, content, outcomes and research design 56
3.2.3 Shortcomings of extant literature 57
3.3 Implications of literature analysis results for the thesis research
strategy.......................................................................................61
4 CASE-BASED RESEARCH STRATEGY.......................................................63
4.1 Introduction to case study research: Definition, research purpose
and types of case-based designs....................................................63
4.2 Applicability of case study method in the context of this research.......65
4.3 Developed research strategy..........................................................67
4.3.1 Research questions, research objectand development
of theoretical framework 68
4.3.2 Case design and sampling 69
4.3.3 Data collection 73
4.3.3.1 Semi-structured expert interviews 74
4.3.3.2 Documents 75
4.3.3.3 Direct observations 75
4.3.4 Data analysis 75
4.3.4.1 Data coding 76
4.3.4.2 Process analysis 78
4.3.4.3 Applied quality assurance tactics 80
4.3.5 Conclusions and implications phase 83
5 Theoretical foundations: Development of hypotheses and
operationalization.....................................................................85
5.1 Theory selection: conceptual remarks.............................................87
5.2 Transaction cost economics...........................................................90
5.2.1 Terminology and key concepts 90
5.2.1.1 Transaction costs 91
5.2.1.2 Behavioral assumptions 92
5.2.2 Transactions and governance structures 93
5.2.2.1 Market governance 95
5.2.2.2 Hybrid governance 95
5.2.2.3 Hierarchy 96
5.2.3 Transaction attributes 96
5.2.3.1 Transaction uncertainty 97
5.2.3.2 Asset specificity 99
5.2.3.3 Transaction frequency 101
11
5.3 Resource dependence theory.......................................................102
5.3.1 Terminology and key concepts 103
5.3.1.1 Resources 103
5.3.1.2 Compefifive advanfage and economic rents 105
5.3.1.3 Behavioral assumptions 106
5.3.2 Governance structure and organizational actions 107
5.3.3 Determinants of inter-organizational relationship building 108
5.3.3.1 Resource dependence 108
5.3.3.2 Uncertainty 110
5.3.3.3 Mutual dependence 11 1
5.3.3.4 Power imbalance 112
5.4 Operationalization of constructs...................................................114
5.4.1 Inter-firm relationship closeness 115
5.4.2 Uncertainty 118
5.4.3 Asset specificity 121
5.4.4 Transaction frequency 124
5.4.5 Resource dependence 125
5.4.5.1 Shipper s dependence on logistics provider 125
5.4.5.2 Logistics provider s dependence on shipper 126
5.4.6 Mutual dependence 127
5.4.7 Power imbalance 128
Case 1: Tchibo GmbH - BLG Logistics.......................................130
6.1 Corporate history of Tchibo GmbH...............................................130
6.2 Tchibo s business model..............................................................131
6.3 Tchibo s supply chain, actors involved, and Services provided.........1 32
6.3.1 Supply chain elements and functions 132
6.3.2 Current supply chain Organization 137
6.3.3 Supply chain structure before reorganization 1 39
6.4 Detailed supply chain processes...................................................1 40
6.4.1 Booking process 140
6.4.2 Pre-carriage and main carriage 141
6.4.3 Onward camage and consolidation at central warehouse 1 46
6.4.4 Order picking at central warehouse/DC Nord and
distribution provision 1 52
6.4.5 Return processes 154
6.5 Corporate history of BLG Logistics................................................155
6.6 Tchibo-BLG Logistics relationship characteristics and
development overtime................................................................158
6.6.1 Relationship establishment 158
12
6.6.2 Relationship continuity 160
6.6.3 Development of Service portfolio 160
6.6.4 Information exchange and monitoring 162
6.7 Uncertainty.................................................................................164
6.7.1 Demand uncertainties 164
6.7.2 Supply uncertainties 165
6.8 Asset specificity...........................................................................167
6.9 Transaction frequency.................................................................1 71
6.10 Resource dependence.................................................................174
6.10.1 Tchibo s dependence on BLG Logistics 174
6.10.2 BLG Logistics dependence on Tchibo 1 77
6.11 Mutual dependence....................................................................1 79
6.12 Power imbalance........................................................................1 80
6.1 3 Hypotheses test and implications regarding the explanatory
power gained by using TCE and RDT............................................1 82
6.13.1 Results of TCE analysis 182
6.13.2 Results of RDT analysis 185
6.13.3 Combined results of TCE and RDT analysis 186
6.14 Summary of relationship development accounting for context
and time....................................................................................187
Case 2: Tchibo GmbH - OOCL Logistics...................................190
7.1 Corporate history of OOCL Logistics............................................1 90
7.2 Tchibo-OOCL Logistics relationship characteristics and
development over time................................................................1 91
7.2.1 Relationship establishment 191
7.2.2 Relationship continuity 192
7.2.3 Development of Service portfolio 192
7.2.4 Information exchange and monitoring 192
7.3 Uncertainty.................................................................................193
7.3.1 Demand uncertainty 194
7.3.2 Supply uncertainty 194
7.4 Asset specificity...........................................................................195
7.5 Transaction frequency..................................................................1 97
7.6 Resource dependence.................................................................198
7.6.1 Tchibo s dependence on OOCL Logistics 198
7.6.2 OOCL Logistics dependence on Tchibo 201
7.7 Mutual dependence....................................................................203
7.8 Power imbalance........................................................................203
13
7.9 Hypotheses test and implications regarding the explanatory
power gained by using TCE and RDT............................................204
7.9.1 Results of TCE analysis 204
7.9.2 Results of RDT analysis 206
7.9.3 Combined results of TCE and RDT analysis 208
7.1 0 Summary of relationship development accounting for context
and time....................................................................................208
Case 3: Canadian Retail Shippers Association - CRSA Logistics ....211
8.1 Corporate history of CRSA and CRSA Logistics..............................211
8.2 CRSA business model..................................................................212
8.3 Supply chain, actors involved and Services provided.......................21 4
8.4 Detailed supply chain processes...................................................218
8.4.1 Booking process 219
8.4.2 Pre-carriage and main carriage 222
8.4.3 Onward carriage, deconsolidation, transloading and
distribution 225
8.5 CRSA-CRSA Logistics relationship characteristics and
development over time................................................................228
8.5.1 Relationship establishment 228
8.5.2 Relationship continuity 228
8.5.3 Development of Service portfolio 229
8.5.4 Information exchange and monitoring 229
8.6 Uncertainty.................................................................................231
8.6.1 Demand uncertainty 231
8.6.2 Supply uncertainty 233
8.7 Asset specificity...........................................................................235
8.8 Transaction frequency..................................................................239
8.9 Resource dependence.................................................................240
8.9.1 CRSA members dependence on CRSA Logistics 240
8.9.2 CRSA Logistics dependence on CRSA members 244
8.10 Mutual dependence....................................................................246
8.11 Power imbalance........................................................................247
8.12 Hypotheses test and implications regarding the explanatory
power gained by using TCE and RDT............................................248
8.12.1 Results of TCE analysis 248
8.12.2 Results of RDT analysis 251
8.12.3 Combined results of TCE-RDT analysis 253
8.13 Summary of relationship development accounting for context
and time....................................................................................255
14
9 Cross-case analysis.................................................................257
9.1 Comparison of relationship partners and SC characteristics............257
9.2 Relationship characteristics..........................................................261
9.3 Uncertainty.................................................................................263
9.4 Asset specificity...........................................................................265
9.5 Frequency..................................................................................267
9.6 Resource dependence.................................................................268
9.6.1 Shippers dependence on logistics providers 268
9.6.2 Logistics providers dependence on shippers 270
9.7 Mutual dependence....................................................................272
9.8 Power imbalance........................................................................273
9.9 Cross theory evaluation...............................................................274
9.9.1 Cross-case comparisons 275
9.9.2 Implications of unsupported hypotheses 278
9.9.2.1 Asset specificity 278
9.9.2.2 Power imbalance 281
9.10 Cross-case analysis of relationship development accounting for
context and time.........................................................................282
10 Evaluation of constructs and their operationalization..................287
10.1 Relationship closeness.................................................................292
10.2 Uncertainty................................................................................292
10.3 Asset specificity...........................................................................293
10.4 Transaction frequency..................................................................294
10.5 Resource dependence.................................................................295
10.5.1 Shipper dependence on LSP 295
10.5.2 LSP dependence on shipper 296
10.6 Mutual dependence....................................................................296
10.7 Power imbalance........................................................................297
10.8 Concluding remarks....................................................................297
11 Conclusions..........................................................................299
11.1 Extended understanding of the determinants of dose and
long-term shipper-LSP relationships..............................................300
11.2 Implications for the explanatory power gained by using TCE and
RDT...........................................................................................307
11.3 Critical reflection of research design and results............................309
11.4 Future research needs.................................................................313
publication bibliography...................................................................315
Annex...........................................................................................349
|
| any_adam_object | 1 |
| author | Herz, Nico |
| author_facet | Herz, Nico |
| author_role | aut |
| author_sort | Herz, Nico |
| author_variant | n h nh |
| building | Verbundindex |
| bvnumber | BV043816242 |
| classification_rvk | ZO 9300 |
| ctrlnum | (OCoLC)964066119 (DE-599)DNB1105061663 |
| dewey-full | 388.044 |
| dewey-hundreds | 300 - Social sciences |
| dewey-ones | 388 - Transportation |
| dewey-raw | 388.044 |
| dewey-search | 388.044 |
| dewey-sort | 3388.044 |
| dewey-tens | 380 - Commerce, communications, transportation |
| discipline | Wirtschaftswissenschaften Verkehr / Transport |
| format | Thesis Book |
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| owner_facet | DE-83 |
| physical | 366 Seiten Illustrationen |
| publishDate | 2016 |
| publishDateSearch | 2016 |
| publishDateSort | 2016 |
| publisher | Verlagshaus Monsenstein und Vannerdat OHG |
| record_format | marc |
| series | Harburger Berichte zur Verkehrsplanung und Logistik |
| series2 | Harburger Berichte zur Verkehrsplanung und Logistik |
| spelling | Herz, Nico Verfasser aut Understanding close and long-term relationships between shippers and logistics service providers a case-based analysis of their determinants and their implications for transaction cost economics and resource dependence theory Nico Herz Münster Verlagshaus Monsenstein und Vannerdat OHG [2016] 366 Seiten Illustrationen txt rdacontent n rdamedia nc rdacarrier Harburger Berichte zur Verkehrsplanung und Logistik Band 15 Dissertation Technische Universität Hamburg-Harburg 2015 Transaktionskostenansatz (DE-588)4206592-6 gnd rswk-swf Güterverkehr (DE-588)4022492-2 gnd rswk-swf Ressourcenabhängigkeitstheorie (DE-588)4405316-2 gnd rswk-swf Containerverkehr (DE-588)4010520-9 gnd rswk-swf Supply Chain Management (DE-588)4684051-5 gnd rswk-swf Logistikunternehmen (DE-588)4308413-8 gnd rswk-swf Logistik Verkehrsplanung relationships shipper (DE-588)4113937-9 Hochschulschrift gnd-content Güterverkehr (DE-588)4022492-2 s Containerverkehr (DE-588)4010520-9 s Logistikunternehmen (DE-588)4308413-8 s Supply Chain Management (DE-588)4684051-5 s Transaktionskostenansatz (DE-588)4206592-6 s Ressourcenabhängigkeitstheorie (DE-588)4405316-2 s DE-604 Verlagshaus Monsenstein & Vannerdat OHG (DE-588)1066130779 pbl Harburger Berichte zur Verkehrsplanung und Logistik Band 15 (DE-604)BV013900340 15 B:DE-101 application/pdf http://d-nb.info/1105061663/04 Inhaltsverzeichnis HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=029227360&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Herz, Nico Understanding close and long-term relationships between shippers and logistics service providers a case-based analysis of their determinants and their implications for transaction cost economics and resource dependence theory Harburger Berichte zur Verkehrsplanung und Logistik Transaktionskostenansatz (DE-588)4206592-6 gnd Güterverkehr (DE-588)4022492-2 gnd Ressourcenabhängigkeitstheorie (DE-588)4405316-2 gnd Containerverkehr (DE-588)4010520-9 gnd Supply Chain Management (DE-588)4684051-5 gnd Logistikunternehmen (DE-588)4308413-8 gnd |
| subject_GND | (DE-588)4206592-6 (DE-588)4022492-2 (DE-588)4405316-2 (DE-588)4010520-9 (DE-588)4684051-5 (DE-588)4308413-8 (DE-588)4113937-9 |
| title | Understanding close and long-term relationships between shippers and logistics service providers a case-based analysis of their determinants and their implications for transaction cost economics and resource dependence theory |
| title_auth | Understanding close and long-term relationships between shippers and logistics service providers a case-based analysis of their determinants and their implications for transaction cost economics and resource dependence theory |
| title_exact_search | Understanding close and long-term relationships between shippers and logistics service providers a case-based analysis of their determinants and their implications for transaction cost economics and resource dependence theory |
| title_full | Understanding close and long-term relationships between shippers and logistics service providers a case-based analysis of their determinants and their implications for transaction cost economics and resource dependence theory Nico Herz |
| title_fullStr | Understanding close and long-term relationships between shippers and logistics service providers a case-based analysis of their determinants and their implications for transaction cost economics and resource dependence theory Nico Herz |
| title_full_unstemmed | Understanding close and long-term relationships between shippers and logistics service providers a case-based analysis of their determinants and their implications for transaction cost economics and resource dependence theory Nico Herz |
| title_short | Understanding close and long-term relationships between shippers and logistics service providers |
| title_sort | understanding close and long term relationships between shippers and logistics service providers a case based analysis of their determinants and their implications for transaction cost economics and resource dependence theory |
| title_sub | a case-based analysis of their determinants and their implications for transaction cost economics and resource dependence theory |
| topic | Transaktionskostenansatz (DE-588)4206592-6 gnd Güterverkehr (DE-588)4022492-2 gnd Ressourcenabhängigkeitstheorie (DE-588)4405316-2 gnd Containerverkehr (DE-588)4010520-9 gnd Supply Chain Management (DE-588)4684051-5 gnd Logistikunternehmen (DE-588)4308413-8 gnd |
| topic_facet | Transaktionskostenansatz Güterverkehr Ressourcenabhängigkeitstheorie Containerverkehr Supply Chain Management Logistikunternehmen Hochschulschrift |
| url | http://d-nb.info/1105061663/04 http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=029227360&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| volume_link | (DE-604)BV013900340 |
| work_keys_str_mv | AT herznico understandingcloseandlongtermrelationshipsbetweenshippersandlogisticsserviceprovidersacasebasedanalysisoftheirdeterminantsandtheirimplicationsfortransactioncosteconomicsandresourcedependencetheory AT verlagshausmonsensteinvannerdatohg understandingcloseandlongtermrelationshipsbetweenshippersandlogisticsserviceprovidersacasebasedanalysisoftheirdeterminantsandtheirimplicationsfortransactioncosteconomicsandresourcedependencetheory |
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Inhaltsverzeichnis