How to give your users the LIS services they want:
Gespeichert in:
Bibliographische Detailangaben
Hauptverfasser: Pantry, Sheila (VerfasserIn), Griffiths, Peter 1948- (VerfasserIn)
Format: Elektronisch E-Book
Sprache:English
Veröffentlicht: London Facet Pub. 2009
Schlagworte:
Online-Zugang:BSB01
FAW01
FAW02
UBG01
Volltext
Beschreibung:Includes bibliographical references (pages 137-172) and index
Why this book? -- Understanding users: the what, why, where, when, how and who -- What is the current knowledge about your users and their needs: is it really predictable? -- Great expectations: how LIS professionals can manage and train users -- Using information about past user behavior -- Making the most of knowing your users -- Keeping track of changes in what users want -- Tracking the future -- Future perfect?
This title will help any library or information professional anywhere to take a fresh look at this area and to tackle it in their organization, so as to ensure that their users will always obtain exactly what they want
Beschreibung:1 Online-Ressource (vii, 192 Seiten)
ISBN:9781856047791
DOI:10.29085/9781856047791

Es ist kein Print-Exemplar vorhanden.

Fernleihe Bestellen Achtung: Nicht im THWS-Bestand! Volltext öffnen