Information systems outsourcing: towards sustainable business value
Gespeichert in:
| Weitere Verfasser: | , , |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Heidelberg
Springer
[2014]
|
| Ausgabe: | Fourth Edition |
| Schriftenreihe: | Progress in IS
|
| Schlagworte: | |
| Online-Zugang: | Inhaltstext Inhaltsverzeichnis |
| Beschreibung: | ix, 515 Seiten Diagramme 25 cm |
| ISBN: | 9783662438190 |
Internformat
MARC
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Datensatz im Suchindex
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CONTENTS
.INFORMATION TECHNOLOGY
OUTSOURCING: TOWARDS SUSTAINABLE
BUSINESS VALUE 1
RUDY HIRSCHHEIM AND JENS DIBBERN
PART I INNOVATION MANAGEMENT
INVESTIGATING THE RELATIONSHIP BETWEEN OUTSOURCING
AND INNOVATION 23
BENOIT A. AUBERT, AKIE IRIYAMA, ONDELANSEK KAY AND RAJIV KISHORE
STRANGE BEDFELLOWS NO MORE: RESEARCHING BUSINESS PROCESS
OUTSOURCING AND DYNAMIC INNOVATION 37
MARY C. LACITY AND LESLIE P. WILLCOCKS
PART II GOVERNANCE FRAMES
CLIENT SATISFACTION VERSUS PROFITABILITY: AN EMPIRICAL
ANALYSIS OF THE IMPACT OF FORMAL CONTROLS IN STRATEGIC
OUTSOURCING CONTRACTS 67
NISHTHA LANGER, DEEPA MANI AND KANNAN SRIKANTH
THE POST-CRISIS OUTSOURCING RELATIONSHIP: BUILDING
INSTITUTIONAL TRUST, TECHNOLOGY AND REGULATORY CONTROLS 89
WENDY CURRIE AND DANIEL GOZMAN
SOFTWARE OUTSOURCING DECISION AID (SODA): A REQUIREMENTS
BASED DECISION SUPPORT METHOD AND TOOL 115
TOMMI KRAMER, ARMIN HEINZL AND MICHAEL ESCHWEILER
VII
HTTP://D-NB.INFO/105180079X
VIII CONTENTS
PART III DYNAMIC GOVERNANCE ADAPTATION
THE EMERGENCE OF FORMAL CONTROL SPECIFICITY IN INFORMATION
SYSTEMS OUTSOURCING: A PROCESS-VIEW 141
THOMAS L. HUBER, THOMAS A. FISCHER, LAURIE KIRSCH AND JENS DIBBERN
INFORMATION SYSTEM OUTSOURCING DYNAMICS: A CASE STUDY
AS SEEN BY A CLIENT BOUNDARY ROLE PERSON 187
ARI HEISKANEN, RIITTA HEKKALA, MIKE NEWMAN AND MERJA EKLIN
MANAGING KNOWLEDGE TRANSFER IN SOFTWARE-MAINTENANCE
OUTSOURCING TRANSITIONS: A SYSTEM-DYNAMICS PERSPECTIVE 223
OLIVER KRANCHER AND JENS DIBBERN
PART IV MULTI-VENDOR AND MULTI-CLIENT ECOSYSTEM MANAGEMENT
FROM ONSHORE TO OFFSHORE OF IT SERVICES OUTSOURCING:
HISTORY OF ONE LARGE AUSTRALIAN ORGANISATION'S JOURNEY 247
JULIE FISHER, RUDY HIRSCHHEIM, ROBERT JACOBS AND ASHLEY LAZARO
TOWARDS UNDERSTANDING KNOWLEDGE INTEGRATION
IN MULTI-SOURCING ENGAGEMENTS 273
XIAOWEI JIN, JULIA KOTLARSKY AND ILAN OSHRI
WHO IS THE FAVORED BRIDE? CHALLENGES IN SWITCHING
TO A MULTI-VENDOR OFFSHORING STRATEGY 289
MARTIN WIENER AND CAROL S. SAUNDERS
UNDERSTANDING THE ROLE OF ORGANIZATIONAL INTEGRATION
IN DEVELOPING AND OPERATING SOFTWARE-AS-A-SERVICE 313
SEBASTIAN STUCKENBERG, THOMAS KUDE AND ARMIN HEINZL
PART V INTERNATIONAL GROWTH: THE CASE OF CHINA
THE DEVELOPMENT OF IT SERVICE QUALITY STANDARDS IN CHINA 349
MIKE GALLIVAN AND CHEN TAO
MOVING UP THE GLOBAL VALUE CHAIN: THE CASE OF CHINESE
IT SERVICE FIRMS 369
NING SU
CONTENTS IX
PART VI SOCIAL RESPONSIBILITY AND SOCIAL CAPITAL MANAGEMENT
THE IMPACT OF IMPACT SOURCING: FRAMING A RESEARCH AGENDA 397
ERRAN
CARMEL, MARY C. LACITY AND ANDREW DOTY
CORPORATE SOCIAL RESPONSIBILITY IN GLOBAL IT OUTSOURCING:
A CASE STUDY OF INTER-FIRM COLLABORATION 431
RON BABIN AND BRIAN NICHOLSON
SOCIAL CAPITAL: A FRAMEWORK FOR STUDYING IT OUTSOURCING 451
BEENA GEORGE, RUDY HIRSCHHEIM, BANDULA JAYATILAKA AND MADHU DAS
PART VII CROWDSOURCING AND OPEN PLATFORMS
NEW CAPABILITIES: CAN IT VENDORS LEVERAGE CROWDSOURCING? 479
DORIT NEVO, JULIA KOTLARSKY AND SAGGI NEVO
A BUSINESS ECOSYSTEM PERSPECTIVE ON OPEN PLATFORMS
AND OUTSOURCING RELATIONSHIPS: A SOFTWARE INDUSTRY CASE STUDY . 501
MICHAEL D. FRUTIGER, SANDRA A. SLAUGHTER AND SRIDHAR NARASIMHAN |
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| spelling | Information systems outsourcing towards sustainable business value Rudy Hirschheim, Armin Heinzel, Jens Dibbern Fourth Edition Heidelberg Springer [2014] © 2014 ix, 515 Seiten Diagramme 25 cm txt rdacontent n rdamedia nc rdacarrier Progress in IS Unternehmen (DE-588)4061963-1 gnd rswk-swf Electronic Commerce (DE-588)4592128-3 gnd rswk-swf Service-Rechenzentrum (DE-588)4510179-6 gnd rswk-swf Aufsatzsammlung gnd rswk-swf Service-Rechenzentrum (DE-588)4510179-6 s Unternehmen (DE-588)4061963-1 s Electronic Commerce (DE-588)4592128-3 s Aufsatzsammlung f DE-604 Hirschheim, Rudy A. 1951- (DE-588)123509963 edt Heinzl, Armin edt Dibbern, Jens edt Erscheint auch als Online-Ausgabe 978-3-662-43820-6 X:MVB text/html http://deposit.dnb.de/cgi-bin/dokserv?id=4682339&prov=M&dok_var=1&dok_ext=htm Inhaltstext DNB Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=029163059&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Information systems outsourcing towards sustainable business value Unternehmen (DE-588)4061963-1 gnd Electronic Commerce (DE-588)4592128-3 gnd Service-Rechenzentrum (DE-588)4510179-6 gnd |
| subject_GND | (DE-588)4061963-1 (DE-588)4592128-3 (DE-588)4510179-6 |
| title | Information systems outsourcing towards sustainable business value |
| title_auth | Information systems outsourcing towards sustainable business value |
| title_exact_search | Information systems outsourcing towards sustainable business value |
| title_full | Information systems outsourcing towards sustainable business value Rudy Hirschheim, Armin Heinzel, Jens Dibbern |
| title_fullStr | Information systems outsourcing towards sustainable business value Rudy Hirschheim, Armin Heinzel, Jens Dibbern |
| title_full_unstemmed | Information systems outsourcing towards sustainable business value Rudy Hirschheim, Armin Heinzel, Jens Dibbern |
| title_short | Information systems outsourcing |
| title_sort | information systems outsourcing towards sustainable business value |
| title_sub | towards sustainable business value |
| topic | Unternehmen (DE-588)4061963-1 gnd Electronic Commerce (DE-588)4592128-3 gnd Service-Rechenzentrum (DE-588)4510179-6 gnd |
| topic_facet | Unternehmen Electronic Commerce Service-Rechenzentrum Aufsatzsammlung |
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