Win the customer: 70 simple rules for sensational service
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
New York
AMACOM American Management Association
2016
|
| Schlagworte: | |
| Beschreibung: | Includes bibliographical references and index |
| Beschreibung: | xii, 228 Seiten 22 cm |
| ISBN: | 9780814436240 |
Internformat
MARC
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| 100 | 1 | |a Martins, Flavio |e Verfasser |0 (DE-588)1093868023 |4 aut | |
| 245 | 1 | 0 | |a Win the customer |b 70 simple rules for sensational service |c Flavio Martins |
| 264 | 1 | |a New York |b AMACOM American Management Association |c 2016 | |
| 300 | |a xii, 228 Seiten |c 22 cm | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 500 | |a Includes bibliographical references and index | ||
| 650 | 4 | |a Customer services | |
| 650 | 4 | |a Consumer satisfaction | |
| 650 | 4 | |a Customer relations | |
| 650 | 0 | 7 | |a Kundenbindung |0 (DE-588)4384508-3 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Kundenmanagement |0 (DE-588)4236865-0 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Verbraucherzufriedenheit |0 (DE-588)4129147-5 |2 gnd |9 rswk-swf |
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| 689 | 1 | |8 1\p |5 DE-604 | |
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| 999 | |a oai:aleph.bib-bvb.de:BVB01-029125966 | ||
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Datensatz im Suchindex
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|---|---|
| any_adam_object | |
| author | Martins, Flavio |
| author_GND | (DE-588)1093868023 |
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| author_role | aut |
| author_sort | Martins, Flavio |
| author_variant | f m fm |
| building | Verbundindex |
| bvnumber | BV043713749 |
| callnumber-first | H - Social Science |
| callnumber-label | HF5415 |
| callnumber-raw | HF5415.5 |
| callnumber-search | HF5415.5 |
| callnumber-sort | HF 45415.5 |
| callnumber-subject | HF - Commerce |
| classification_rvk | QP 620 |
| ctrlnum | (OCoLC)931920501 (DE-599)BVBBV043713749 |
| dewey-full | 658.8/12 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.8/12 |
| dewey-search | 658.8/12 |
| dewey-sort | 3658.8 212 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| format | Book |
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| id | DE-604.BV043713749 |
| illustrated | Not Illustrated |
| indexdate | 2024-07-10T07:33:11Z |
| institution | BVB |
| isbn | 9780814436240 |
| language | English |
| lccn | 015012548 |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-029125966 |
| oclc_num | 931920501 |
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| owner | DE-573 |
| owner_facet | DE-573 |
| physical | xii, 228 Seiten 22 cm |
| publishDate | 2016 |
| publishDateSearch | 2016 |
| publishDateSort | 2016 |
| publisher | AMACOM American Management Association |
| record_format | marc |
| spelling | Martins, Flavio Verfasser (DE-588)1093868023 aut Win the customer 70 simple rules for sensational service Flavio Martins New York AMACOM American Management Association 2016 xii, 228 Seiten 22 cm txt rdacontent n rdamedia nc rdacarrier Includes bibliographical references and index Customer services Consumer satisfaction Customer relations Kundenbindung (DE-588)4384508-3 gnd rswk-swf Kundenmanagement (DE-588)4236865-0 gnd rswk-swf Verbraucherzufriedenheit (DE-588)4129147-5 gnd rswk-swf Kundenbindung (DE-588)4384508-3 s DE-604 Verbraucherzufriedenheit (DE-588)4129147-5 s Kundenmanagement (DE-588)4236865-0 s 1\p DE-604 Erscheint auch als Online-Ausgabe 9780814436257 1\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk |
| spellingShingle | Martins, Flavio Win the customer 70 simple rules for sensational service Customer services Consumer satisfaction Customer relations Kundenbindung (DE-588)4384508-3 gnd Kundenmanagement (DE-588)4236865-0 gnd Verbraucherzufriedenheit (DE-588)4129147-5 gnd |
| subject_GND | (DE-588)4384508-3 (DE-588)4236865-0 (DE-588)4129147-5 |
| title | Win the customer 70 simple rules for sensational service |
| title_auth | Win the customer 70 simple rules for sensational service |
| title_exact_search | Win the customer 70 simple rules for sensational service |
| title_full | Win the customer 70 simple rules for sensational service Flavio Martins |
| title_fullStr | Win the customer 70 simple rules for sensational service Flavio Martins |
| title_full_unstemmed | Win the customer 70 simple rules for sensational service Flavio Martins |
| title_short | Win the customer |
| title_sort | win the customer 70 simple rules for sensational service |
| title_sub | 70 simple rules for sensational service |
| topic | Customer services Consumer satisfaction Customer relations Kundenbindung (DE-588)4384508-3 gnd Kundenmanagement (DE-588)4236865-0 gnd Verbraucherzufriedenheit (DE-588)4129147-5 gnd |
| topic_facet | Customer services Consumer satisfaction Customer relations Kundenbindung Kundenmanagement Verbraucherzufriedenheit |
| work_keys_str_mv | AT martinsflavio winthecustomer70simplerulesforsensationalservice |