Measuring museum impact and performance: theory and practice
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Lanham ; Boulder ; New York ; London
Rowman & Littlefield
[2016]
|
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis Inhaltsverzeichnis |
| Beschreibung: | Includes bibliographical references and index |
| Beschreibung: | XIV, 171 Seiten |
| ISBN: | 9781442263291 9781442263307 9781442263314 |
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Datensatz im Suchindex
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| adam_text | MEASURING MUSEUM IMPACT AND PERFORMANCE
/ JACOBSEN, JOHN W.YYEAUTHOR
: 2016
TABLE OF CONTENTS / INHALTSVERZEICHNIS
PART I. THEORY: HOW AND WHY DO MUSEUMS DO WHAT THEY DO?
FINDING THE MUSEUM THEORY OF ACTION
IDENTIFYING POTENTIAL MUSEUM IMPACTS
MEASURING IMPACT
PART II. PRACTICE: HOW DO YOU MEASURE YOUR MUSEUM S IMPACT AND
PERFORMANCE?
SHIFT FROM THEORY TO PRACTICE
PRIORITIZE YOUR MUSEUM S PURPOSES AND IMPACTS
DETERMINE YOUR MUSEUM S PERFORMANCE METRICS
COMPARE YOUR MUSEUM TO YOUR PEERS
REPORT CHANGES IN YOUR IMPACT AND PERFORMANCE
SUMMARY AND FUTURE POTENTIALS
DIESES SCHRIFTSTCK WURDE MASCHINELL ERZEUGT.
Contents
List of Tables and Worksheets ix
Foreword by Ford W. Bell, DVM, President CEO (retired), American Alliance of Museums xi
Acknowledgments
Introduction j
PART It THEORY: HOW AND WHY DO MUSEUMS DO
WHAT THEY DOl
1 Finding the Museum Theory of Action 15
The Need for Accountability 15
Exploring Existing Evaluation Frameworks for Common, Underlying Assumptions 16
Analyzing Evaluation Frameworks to Reveal Common Ground 24
The Museum Theory of Action: From Intended Purposes to Perceived Values 25
Using the Museum Theory of Action 26
Conclusion 27
2 Identifying Potential Museum Impacts 29
The Research Methodology: Analyzing MIIP 1.0 30
Analysis of the Database of Museum Indicators of Impact and Performance (MIIP 1.0) 30
Fourteen Categories of Potential Museum Impacts 33
Data Content Topics 37
Conclusion 37
3 Measuring Impact 39
Review of the Museum Theory of Action 39
Evidence of Value 41
Worth and Value 41
Museums Are of Value Because ofTheir Impacts and Benefits 42
Impact and Benefit 42
Museum Engagements as Exchanges of Time, Effort, and Money 43
Who Pays for Community Impact? 44
Benefits of Measurement 45
Using Key Performance Indicators (KPIs) as Indicators of Impacts 46
Conclusion 49
VII
PART 2: PRACTICE: HOW DO YOU MEASURE YOUR
MUSEUM’S IMPACT AND PERFORMANCE?
4 Shift from Theory to Practice 53
Establish Ground Rules for Measuring Indicators 53
Use Multiple Kinds of Key Performance Indicators 54
Understanding the Quality Limits of Evaluation and Operating Data 59
Using the Museum Theory of Action and M1IP 1.0 as Resources and Tools 60
Organizing an Inclusive and Transparent Selection Process 63
Conclusion 63
5 Prioritize Your Museum’s Purposes and Impacts 65
The Community Museum and Its Multiple Purposes 65
Assess Your Audiences’ and Supporters’ Perceived Benefits 67
Select and Prioritize Your Museums Intentional Purposes 69
6 Determine Your Museum’s Performance Metrics 73
Determine Your KPIs 75
Collect and Analyze Year-Over-Year KPIs 78
7 Compare Your Museum to Your Peers’ 81
Peer Museums 81
Compare KPIs to Those of Your Peers 82
8 Report Changes In Your Impact and Performance 87
Reporting your Museum’s KPIs 87
Developing a Dashboard of Factored KPIs 89
Periodically Testing the Meaningfulness and Accuracy of Each Indicator 90
Prioritizing your Performance Measures 90
Conclusion 91
9 Summary and Future Potentials 93
Measuring Museum Impact and Performance 94
Leapfrogging over Hurdles and Complications to Get Started 96
Future Potentials for Individual Museums, Museum Professionals, and the Museum Field 97
Heresies or Innovations? 99
Next Steps and Conclusions 100
Appendixes
A: Definitions and Assumptions 105
B: Source Documents for MIIP 1.0 115
C: Potential Museum Impacts: Selected Examples 121
D: Example Measurement Formulas 127
E: Worksheets: Blanks and Versions by the Sample Museum 131
Index 167
About the Author 171
vut
CONTENTS
|
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| spelling | Jacobsen, John W. aut Measuring museum impact and performance theory and practice John W. Jacobsen Lanham ; Boulder ; New York ; London Rowman & Littlefield [2016] XIV, 171 Seiten txt rdacontent n rdamedia nc rdacarrier Includes bibliographical references and index Museums Evaluation Museums and community Museum techniques Evaluation Theorie (DE-588)4059787-8 gnd rswk-swf Museum (DE-588)4040795-0 gnd rswk-swf Evaluation (DE-588)4071034-8 gnd rswk-swf Rezeption (DE-588)4049716-1 gnd rswk-swf Museum (DE-588)4040795-0 s Theorie (DE-588)4059787-8 s Rezeption (DE-588)4049716-1 s Evaluation (DE-588)4071034-8 s b DE-604 Erscheint auch als Online-Ausgabe Jacobsen, John W., author LoC Fremddatenuebernahme application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=029017649&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis Digitalisierung UB Regensburg - ADAM Catalogue Enrichment application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=029017649&sequence=000004&line_number=0002&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Jacobsen, John W. Measuring museum impact and performance theory and practice Museums Evaluation Museums and community Museum techniques Evaluation Theorie (DE-588)4059787-8 gnd Museum (DE-588)4040795-0 gnd Evaluation (DE-588)4071034-8 gnd Rezeption (DE-588)4049716-1 gnd |
| subject_GND | (DE-588)4059787-8 (DE-588)4040795-0 (DE-588)4071034-8 (DE-588)4049716-1 |
| title | Measuring museum impact and performance theory and practice |
| title_auth | Measuring museum impact and performance theory and practice |
| title_exact_search | Measuring museum impact and performance theory and practice |
| title_full | Measuring museum impact and performance theory and practice John W. Jacobsen |
| title_fullStr | Measuring museum impact and performance theory and practice John W. Jacobsen |
| title_full_unstemmed | Measuring museum impact and performance theory and practice John W. Jacobsen |
| title_short | Measuring museum impact and performance |
| title_sort | measuring museum impact and performance theory and practice |
| title_sub | theory and practice |
| topic | Museums Evaluation Museums and community Museum techniques Evaluation Theorie (DE-588)4059787-8 gnd Museum (DE-588)4040795-0 gnd Evaluation (DE-588)4071034-8 gnd Rezeption (DE-588)4049716-1 gnd |
| topic_facet | Museums Evaluation Museums and community Museum techniques Evaluation Theorie Museum Evaluation Rezeption |
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