Contextual design: design for life
Gespeichert in:
| Hauptverfasser: | , |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Amsterdam
Elsevier, Morgan Kaufmann
[2017]
|
| Ausgabe: | Second edition |
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis Klappentext |
| Beschreibung: | xviii, 511 Seiten Illustrationen |
| ISBN: | 9780128008942 |
Internformat
MARC
| LEADER | 00000nam a2200000 c 4500 | ||
|---|---|---|---|
| 001 | BV043595485 | ||
| 003 | DE-604 | ||
| 005 | 20170818 | ||
| 007 | t | ||
| 008 | 160610s2017 a||| |||| 00||| eng d | ||
| 020 | |a 9780128008942 |9 978-0-12-800894-2 | ||
| 035 | |a (OCoLC)969668939 | ||
| 035 | |a (DE-599)BSZ444827307 | ||
| 040 | |a DE-604 |b ger |e rda | ||
| 041 | 0 | |a eng | |
| 049 | |a DE-355 |a DE-20 |a DE-1049 |a DE-573 |a DE-523 |a DE-859 | ||
| 084 | |a AP 15860 |0 (DE-625)6943: |2 rvk | ||
| 084 | |a CW 3000 |0 (DE-625)19176: |2 rvk | ||
| 084 | |a ST 252 |0 (DE-625)143627: |2 rvk | ||
| 084 | |a ST 278 |0 (DE-625)143644: |2 rvk | ||
| 100 | 1 | |a Holtzblatt, Karen |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a Contextual design |b design for life |c Karen Holtzblatt, Hugh Beyer |
| 250 | |a Second edition | ||
| 264 | 1 | |a Amsterdam |b Elsevier, Morgan Kaufmann |c [2017] | |
| 264 | 4 | |c © 2017 | |
| 300 | |a xviii, 511 Seiten |b Illustrationen | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 650 | 0 | 7 | |a Benutzerorientierung |0 (DE-588)4391852-9 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Design |0 (DE-588)4011510-0 |2 gnd |9 rswk-swf |
| 689 | 0 | 0 | |a Design |0 (DE-588)4011510-0 |D s |
| 689 | 0 | 1 | |a Benutzerorientierung |0 (DE-588)4391852-9 |D s |
| 689 | 0 | |5 DE-604 | |
| 700 | 1 | |a Beyer, Hugh |e Verfasser |4 aut | |
| 856 | 4 | 2 | |m Digitalisierung UB Regensburg - ADAM Catalogue Enrichment |q application/pdf |u http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=029009777&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |3 Inhaltsverzeichnis |
| 856 | 4 | 2 | |m Digitalisierung UB Regensburg - ADAM Catalogue Enrichment |q application/pdf |u http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=029009777&sequence=000002&line_number=0002&func_code=DB_RECORDS&service_type=MEDIA |3 Klappentext |
| 999 | |a oai:aleph.bib-bvb.de:BVB01-029009777 | ||
Datensatz im Suchindex
| _version_ | 1804176335469281280 |
|---|---|
| adam_text | Contents
Acknowledgments xv
Part 1 Gathering User Data 1
Chapter 1 Introduction 3
Design for life: the Cool Project 8
Immersion: tuning intuition and design thinking 15
Design in teams 19
Contextual Design V2 21
Chapter 2 User Data Drives Design 31
The challenge of design data 32
You can’t just ask for design data 34
Deep insight comes from the field 37
Dealing with the data as a team 40
Chapter 3 Principles of Contextual Inquiry 43
The master/apprentice model 45
The four principles of Contextual Inquiry 49
The Contextual Interview structure 70
Chapter 4 The Interpretation Session 81
Building a shared understanding 82
The structure of an Interpretation Session 84
Working in teams 95
X
Contents
Part 2 Revealing the World 107
Chapter 5 From Data to Insight: Contextual Design
Models 109
Models reveal what matters 110
Graphical representations give the big picture 115
Consolidation thinking: induction 117
Design communication: using data to drive design 122
Putting models into action 125
Chapter 6 The Affinity Diagram 127
Building the Affinity Diagram 129
Building the Affinity as a team 138
Design communication and the Affinity Diagram 143
Chapter 7 Building Experience Models 147
The Day-in-the-Life Model 149
Collecting the data in the field 149
Capturing during the Interpretation Session 154
Consolidating the Day-in-the-Life Model 155
Working in teams 166
The Identity Model 167
Collecting the data 170
Capturing during the Interpretation Session 172
Consolidating the Identity Model 175
Modeling Connection 181
The Relationship Model 183
Collecting the data 183
Capturing during the Interpretation Session 185
Consolidating the Relationship Model 185
The Collaboration Model 189
Collecting the data 189
Capturing during the Interpretation Session 191
Consolidating the Collaboration Model 192
Sensation Boards 202
Collecting, interpreting, and using the data in the Affinity 202
Creating the Sensation Board 203
Conclusion 206
Contents
Chapter 8 Traditional Contextual Design Models 207
The Sequence Model 209
Decision Point Models 217
The Physical Model 221
Personas 225
The Power of Models 229
Part 3 Reinventing Life: Ideation with
User Data 231
Chapter 9 Inventing the Next Product Concept 235
Practical innovation 235
User data drives innovation 241
People are part of the secret sauce 244
The challenge of design for life 247
A design process for invention 249 a
Chapter 10 The Bridge From Data to Design:
The Wall Walk 253 ;
Walking the Affinity 256
Making lists: creating a focus for creativity 259 ’
Walking the Experience Models 262
Walking the Traditional Contextual Design
Models 272
Chapter 11 Ideation: Visioning and the Cool
Drilldown 277
Visioning 279
The Cool Drilldown 295
Part 4 Defining the Product 301
Chapter 12 The Challenge of Product Design 303
Keeping life coherent 305
Scenario versus structural reasoning 308
Design in teams 312
XU
Contents
Chapter 13 Storyboards 315
Building a storyboard 320
The storyboard review 325
Chapter 14 The User Environment Design 331
The User Environment Design elements 337
Building the User Environment Design from storyboards 343
The user interface and product structure 351
Seeing Product Structure 352
User Environment Design Walk-throughs 358
Chapter 15 Interaction Patterns 365
The right team 365
Seeing interaction patterns 368
Innovation and interaction patterns 378
Building interaction patterns from the user environment
design 383
Part 5 Making It Real 389
Chapter 16 Making It Real 391
Validating with users 393
Product planning and strategy 405
Project planning and execution 410
Chapter 17 Validating the Design 415
Building a paper prototype 419
Running a prototype interview 423
The structure of an interview 428
The Interpretation Session 435
Design iteration 437
Completing the design 439
Chapter 18 Prioritization and Rollout 443
Planning a series of releases 445
Partitioning a release for implementation 455
Driving concurrent implementation 459
Contents
Chapter 19 Project Planning and Execution 465
Forming the cross-functional team 466
Setting project scope 469
Setting project focus 472
Determine the interviewing situation 475
Deciding who to interview 478
Setting the interview focus 482
Planning the schedule 483
Managing the team 488
Cognitive style and working teams 490
Chapter 20 Conclusion 495
Index 503
Contextual Design is one of the premier user-centered design methodologies. First introduced in 1992,
it has been widely used across many industries (office products, business systems, ERP and medical
products, consumer products, mobile apps, and automotive, among many others). Contextual Design has
also been incorporated into the curricula of top-level universities for many years. It provides a complete
framework for the front end of design: from finding out about the lives of the target users through field
research, creating representations of their work and life practice, envisioning and refining solutions, and
iterating desi gn through user prototyping.
In this second edition of the book, the authors revise and update their methodology for the 21st
century. The advent of always-on, always-connected, and always-carried smartphones and tablets has
transformed people’s relationship to their technology and to the world. People assume nonstop access
to their communications, shopping sites, information sources, and friendship and work communities
throughout the day, wherever they are. That change in use and expectations of technology changes what
designers need to understand if they are to design well—so the methodology for design has to change
as well.
This edition lays out the issues that product teams face today, gives the reader key motivations and
principles underlying the design process, and describes the detailed techniques and team management
issues you need to understand for success.
|
| any_adam_object | 1 |
| author | Holtzblatt, Karen Beyer, Hugh |
| author_facet | Holtzblatt, Karen Beyer, Hugh |
| author_role | aut aut |
| author_sort | Holtzblatt, Karen |
| author_variant | k h kh h b hb |
| building | Verbundindex |
| bvnumber | BV043595485 |
| classification_rvk | AP 15860 CW 3000 ST 252 ST 278 |
| ctrlnum | (OCoLC)969668939 (DE-599)BSZ444827307 |
| discipline | Allgemeines Informatik Psychologie |
| edition | Second edition |
| format | Book |
| fullrecord | <?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>01882nam a2200421 c 4500</leader><controlfield tag="001">BV043595485</controlfield><controlfield tag="003">DE-604</controlfield><controlfield tag="005">20170818 </controlfield><controlfield tag="007">t</controlfield><controlfield tag="008">160610s2017 a||| |||| 00||| eng d</controlfield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9780128008942</subfield><subfield code="9">978-0-12-800894-2</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)969668939</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-599)BSZ444827307</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">DE-604</subfield><subfield code="b">ger</subfield><subfield code="e">rda</subfield></datafield><datafield tag="041" ind1="0" ind2=" "><subfield code="a">eng</subfield></datafield><datafield tag="049" ind1=" " ind2=" "><subfield code="a">DE-355</subfield><subfield code="a">DE-20</subfield><subfield code="a">DE-1049</subfield><subfield code="a">DE-573</subfield><subfield code="a">DE-523</subfield><subfield code="a">DE-859</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">AP 15860</subfield><subfield code="0">(DE-625)6943:</subfield><subfield code="2">rvk</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">CW 3000</subfield><subfield code="0">(DE-625)19176:</subfield><subfield code="2">rvk</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">ST 252</subfield><subfield code="0">(DE-625)143627:</subfield><subfield code="2">rvk</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">ST 278</subfield><subfield code="0">(DE-625)143644:</subfield><subfield code="2">rvk</subfield></datafield><datafield tag="100" ind1="1" ind2=" "><subfield code="a">Holtzblatt, Karen</subfield><subfield code="e">Verfasser</subfield><subfield code="4">aut</subfield></datafield><datafield tag="245" ind1="1" ind2="0"><subfield code="a">Contextual design</subfield><subfield code="b">design for life</subfield><subfield code="c">Karen Holtzblatt, Hugh Beyer</subfield></datafield><datafield tag="250" ind1=" " ind2=" "><subfield code="a">Second edition</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="a">Amsterdam</subfield><subfield code="b">Elsevier, Morgan Kaufmann</subfield><subfield code="c">[2017]</subfield></datafield><datafield tag="264" ind1=" " ind2="4"><subfield code="c">© 2017</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">xviii, 511 Seiten</subfield><subfield code="b">Illustrationen</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="b">n</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="b">nc</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Benutzerorientierung</subfield><subfield code="0">(DE-588)4391852-9</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Design</subfield><subfield code="0">(DE-588)4011510-0</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="689" ind1="0" ind2="0"><subfield code="a">Design</subfield><subfield code="0">(DE-588)4011510-0</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2="1"><subfield code="a">Benutzerorientierung</subfield><subfield code="0">(DE-588)4391852-9</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2=" "><subfield code="5">DE-604</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Beyer, Hugh</subfield><subfield code="e">Verfasser</subfield><subfield code="4">aut</subfield></datafield><datafield tag="856" ind1="4" ind2="2"><subfield code="m">Digitalisierung UB Regensburg - ADAM Catalogue Enrichment</subfield><subfield code="q">application/pdf</subfield><subfield code="u">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=029009777&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</subfield><subfield code="3">Inhaltsverzeichnis</subfield></datafield><datafield tag="856" ind1="4" ind2="2"><subfield code="m">Digitalisierung UB Regensburg - ADAM Catalogue Enrichment</subfield><subfield code="q">application/pdf</subfield><subfield code="u">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=029009777&sequence=000002&line_number=0002&func_code=DB_RECORDS&service_type=MEDIA</subfield><subfield code="3">Klappentext</subfield></datafield><datafield tag="999" ind1=" " ind2=" "><subfield code="a">oai:aleph.bib-bvb.de:BVB01-029009777</subfield></datafield></record></collection> |
| id | DE-604.BV043595485 |
| illustrated | Illustrated |
| indexdate | 2024-07-10T07:30:33Z |
| institution | BVB |
| isbn | 9780128008942 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-029009777 |
| oclc_num | 969668939 |
| open_access_boolean | |
| owner | DE-355 DE-BY-UBR DE-20 DE-1049 DE-573 DE-523 DE-859 |
| owner_facet | DE-355 DE-BY-UBR DE-20 DE-1049 DE-573 DE-523 DE-859 |
| physical | xviii, 511 Seiten Illustrationen |
| publishDate | 2017 |
| publishDateSearch | 2017 |
| publishDateSort | 2017 |
| publisher | Elsevier, Morgan Kaufmann |
| record_format | marc |
| spelling | Holtzblatt, Karen Verfasser aut Contextual design design for life Karen Holtzblatt, Hugh Beyer Second edition Amsterdam Elsevier, Morgan Kaufmann [2017] © 2017 xviii, 511 Seiten Illustrationen txt rdacontent n rdamedia nc rdacarrier Benutzerorientierung (DE-588)4391852-9 gnd rswk-swf Design (DE-588)4011510-0 gnd rswk-swf Design (DE-588)4011510-0 s Benutzerorientierung (DE-588)4391852-9 s DE-604 Beyer, Hugh Verfasser aut Digitalisierung UB Regensburg - ADAM Catalogue Enrichment application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=029009777&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis Digitalisierung UB Regensburg - ADAM Catalogue Enrichment application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=029009777&sequence=000002&line_number=0002&func_code=DB_RECORDS&service_type=MEDIA Klappentext |
| spellingShingle | Holtzblatt, Karen Beyer, Hugh Contextual design design for life Benutzerorientierung (DE-588)4391852-9 gnd Design (DE-588)4011510-0 gnd |
| subject_GND | (DE-588)4391852-9 (DE-588)4011510-0 |
| title | Contextual design design for life |
| title_auth | Contextual design design for life |
| title_exact_search | Contextual design design for life |
| title_full | Contextual design design for life Karen Holtzblatt, Hugh Beyer |
| title_fullStr | Contextual design design for life Karen Holtzblatt, Hugh Beyer |
| title_full_unstemmed | Contextual design design for life Karen Holtzblatt, Hugh Beyer |
| title_short | Contextual design |
| title_sort | contextual design design for life |
| title_sub | design for life |
| topic | Benutzerorientierung (DE-588)4391852-9 gnd Design (DE-588)4011510-0 gnd |
| topic_facet | Benutzerorientierung Design |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=029009777&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=029009777&sequence=000002&line_number=0002&func_code=DB_RECORDS&service_type=MEDIA |
| work_keys_str_mv | AT holtzblattkaren contextualdesigndesignforlife AT beyerhugh contextualdesigndesignforlife |