Change management: a guide to effective implementation
Gespeichert in:
| Hauptverfasser: | , , |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Los Angeles, London, New Delhi, Singapore, Washington DC
SAGE
2016
|
| Ausgabe: | fourth edition |
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | 1. Aufl. ersch. bei James McCalman, 2000. - Literaturverz. S. 386 - 400 |
| Beschreibung: | XV, 312 Seiten Diagramme |
| ISBN: | 9781446274101 9781446274118 |
Internformat
MARC
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| 300 | |a XV, 312 Seiten |b Diagramme | ||
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Datensatz im Suchindex
| _version_ | 1804176215107436544 |
|---|---|
| adam_text | CONTENTS
List of Mini Case Studies xi
Guided Tour xii
Foreword xiv
About the Authors xvi
Acknowledgements xvii
PART 1 THE IMPACT AND DEFINITION OF CHANGE 1
1 Introducing Change Management 3
The importance of change 5
The imperative of change 7
The impact of change 9
Change and transition management 10
Outline of the book 13
2 The Manager and the Objective Outsider 16
Change and the manager 16
The change agent or master 24
The objective outsider 26
What type of change agent is required? 28
The internal change agent: pros and cons? 32
The golden rules 34
The change agent’s approach to change 36
Summary 41
Points for discussion 42
Recommended reading 42
3 Cultural Attributes of Change 46
A 3-dimensional view of culture 48
Developing cultural building blocks 54
The cultural web 59
viii
Change Management
Culture and change 62
Summary 63
Recommended reading 65
4 Leading Change 66
What is leadership? 67
Change leader or leaders: the cast of characters 78
Summary 79
Recommended reading 80
PART 2 IMPLEMENTATION AND EVALUATION OF CHANGE 83
5 The Nature of Change 85
The role and selection of the problem owner 86
Locating change on the change spectrum 88
The TROPICS test 91
Force field analysis: a positioning tool 93
Success guarantors: commitment, involvement and a
shared perception 95
Managing the triggers 98
Summary 101
Points for discussion 102
Recommended reading 102
6 Mapping Change 106
The role of diagramming in systems investigation 110
A review of basic flow diagramming techniques 113
Systems relationships: the key to success 118
Systems diagramming 120
Systems mapping 121
Influence charts 122
Multiple cause diagrams 124
A multi-disciplinary approach 127
Recommended reading 130
7 Intervention Strategies 132
What is a system? 133
Systems autonomy and behaviour 135
The intervention strategy 136
The three phases of intervention 138
The intervention strategy model (ISM) 140
The stages of ISM 142
Contents
ix
The ‘quick and dirty’ analysis 150
The iterative nature of the model 151
Living with reality 151
Summary 152
Points for discussion 152
Recommended reading 153
8 Total Project Management 159
The value of total project management 160
Complex projects 161
Total project management 162
Administrative and organizational points 168
Organizational development and design: their role
in systems interventions 170
Summary 173
Points for discussion 173
Recommended reading 174
9 People Management 177
Why manage people? 180
We have met the enemy; it is us 182
The models we use are too limiting 187
Our organizations have no purpose 194
Managers lack the resolution to delegate 196
Organizations have no values 198
Summary 202
Recommended reading 203
10 Organization Development 204
The concept of design in organizations 204
Sorry, there are no route maps 208
Where does organization development come from? 209
McGregor and The Human Side of Enterprise 210
The Tavistock Institute and socio-technical systems 212
Motivation of the individual 214
Job and work design 216
Interpersonal relations 217
Participative management 218
The organization development model: how do organizations
develop effectively? 219
The organization development process 224
The organizational development matrix 226
X
Change Management
Phases of an OD intervention 229
Guiding values and philosophy 232
Summary 236
Recommended reading 236
PART 3 CHANGE MANAGEMENT - A CRITICAL PERSPECTIVE 239
11 Competing Narratives 241
Managing outcomes 242
Competing narratives: what are they? 243
Multiple subjective narratives 245
An interactive view of change 246
Reporting the case of the competing narrative 248
Summary 251
Points for discussion 252
Recommended reading 253
12 Organizational Politics and Change 256
Defining organizational politics 258
Why do people engage in politics? 259
But is it ethical? 262
Uneasy bedfellows? 264
Applying ethics to turf game tactics - points and counterpoints 267
The politics of change - some case study evidence 272
Summary 280
Recommended reading 282
13 The Future of Change 283
Dealing with the future 284
Ten key factors in effective change management 287
References 293
Index 303
|
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| author | McCalman, James 1958- Paton, Robert A. Siebert, Sabina ca. 20. Jh |
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| indexdate | 2024-07-10T07:28:38Z |
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| spelling | McCalman, James 1958- (DE-588)129214116 aut Change management a guide to effective implementation James McCalman, Robert A. Paton & Sabina Siebert fourth edition Los Angeles, London, New Delhi, Singapore, Washington DC SAGE 2016 XV, 312 Seiten Diagramme txt rdacontent n rdamedia nc rdacarrier 1. Aufl. ersch. bei James McCalman, 2000. - Literaturverz. S. 386 - 400 Organizational change Change Management (DE-588)7606306-9 gnd rswk-swf Organisationsentwicklung (DE-588)4126887-8 gnd rswk-swf Management (DE-588)4037278-9 gnd rswk-swf Implementation (DE-588)4026661-8 gnd rswk-swf Organisationswandel (DE-588)4075693-2 gnd rswk-swf 1\p (DE-588)4151278-9 Einführung gnd-content Organisationswandel (DE-588)4075693-2 s DE-604 Change Management (DE-588)7606306-9 s Implementation (DE-588)4026661-8 s DE-188 Management (DE-588)4037278-9 s Organisationsentwicklung (DE-588)4126887-8 s 2\p DE-604 Paton, Robert A. aut Siebert, Sabina ca. 20. Jh. Verfasser (DE-588)1081397926 aut Digitalisierung UB Bamberg - ADAM Catalogue Enrichment application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=028966329&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis 1\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk 2\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk |
| spellingShingle | McCalman, James 1958- Paton, Robert A. Siebert, Sabina ca. 20. Jh Change management a guide to effective implementation Organizational change Change Management (DE-588)7606306-9 gnd Organisationsentwicklung (DE-588)4126887-8 gnd Management (DE-588)4037278-9 gnd Implementation (DE-588)4026661-8 gnd Organisationswandel (DE-588)4075693-2 gnd |
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| title | Change management a guide to effective implementation |
| title_auth | Change management a guide to effective implementation |
| title_exact_search | Change management a guide to effective implementation |
| title_full | Change management a guide to effective implementation James McCalman, Robert A. Paton & Sabina Siebert |
| title_fullStr | Change management a guide to effective implementation James McCalman, Robert A. Paton & Sabina Siebert |
| title_full_unstemmed | Change management a guide to effective implementation James McCalman, Robert A. Paton & Sabina Siebert |
| title_short | Change management |
| title_sort | change management a guide to effective implementation |
| title_sub | a guide to effective implementation |
| topic | Organizational change Change Management (DE-588)7606306-9 gnd Organisationsentwicklung (DE-588)4126887-8 gnd Management (DE-588)4037278-9 gnd Implementation (DE-588)4026661-8 gnd Organisationswandel (DE-588)4075693-2 gnd |
| topic_facet | Organizational change Change Management Organisationsentwicklung Management Implementation Organisationswandel Einführung |
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