Fundamentals of service systems:
Gespeichert in:
Weitere Verfasser: | , , , , , |
---|---|
Format: | Buch |
Sprache: | English |
Veröffentlicht: |
Cham
Springer
[2015]
|
Schriftenreihe: | Service Science: Research and innovations in the service economy
|
Schlagworte: | |
Online-Zugang: | Inhaltsverzeichnis |
Beschreibung: | Hier auch später erschienene, unveränderte Nachdrucke |
Beschreibung: | xix, 362 Seiten Illustrationen, Diagramme (teilweise farbig) |
ISBN: | 9783319231945 9783319231952 9783319794570 |
ISSN: | 1865-4924 |
Internformat
MARC
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020 | |a 9783319231952 |c eBook |9 978-3-319-23195-2 | ||
020 | |a 9783319794570 |9 978-3-319-79457-0 | ||
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040 | |a DE-604 |b ger |e rda | ||
041 | 0 | |a eng | |
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245 | 1 | 0 | |a Fundamentals of service systems |c Jorge Cardoso, Hansjörg Fromm, Stefan Nickel, Gerhard Satzger, Rudi Studer, Christof Weinhardt editors ; foreword by Jim Spohrer |
264 | 1 | |a Cham |b Springer |c [2015] | |
264 | 4 | |c © 2015 | |
300 | |a xix, 362 Seiten |b Illustrationen, Diagramme (teilweise farbig) | ||
336 | |b txt |2 rdacontent | ||
337 | |b n |2 rdamedia | ||
338 | |b nc |2 rdacarrier | ||
490 | 0 | |a Service Science: Research and innovations in the service economy |x 1865-4924 | |
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650 | 4 | |a Computer science | |
650 | 4 | |a Management | |
650 | 4 | |a Industrial management | |
650 | 4 | |a Management information systems | |
650 | 4 | |a Computer Science | |
650 | 4 | |a Information Systems Applications (incl. Internet) | |
650 | 4 | |a Management of Computing and Information Systems | |
650 | 4 | |a Innovation/Technology Management | |
650 | 4 | |a Informatik | |
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700 | 1 | |a Cardoso, Jorge |d 1970- |0 (DE-588)1023239019 |4 edt | |
700 | 1 | |a Fromm, Hansjörg |d 1950- |0 (DE-588)170747964 |4 edt | |
700 | 1 | |a Nickel, Stefan |d 1962- |0 (DE-588)141711558 |4 edt | |
700 | 1 | |a Satzger, Gerhard |0 (DE-588)171179676 |4 edt | |
700 | 1 | |a Studer, Rudi |d 1951- |0 (DE-588)174090315 |4 edt | |
700 | 1 | |a Weinhardt, Christof |0 (DE-588)170867102 |4 edt | |
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999 | |a oai:aleph.bib-bvb.de:BVB01-028917763 | ||
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883 | 1 | |8 2\p |a cgwrk |d 20201028 |q DE-101 |u https://d-nb.info/provenance/plan#cgwrk | |
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Datensatz im Suchindex
_version_ | 1804176136669757440 |
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adam_text | Foreword............................................................ v
Preface............................................................. ix
1 Foundations........................................................ 1
Hansjörg Fromm and Jorge Cardoso
2 Electronic Services............................................... 33
Jorge Cardoso and Hansjörg Fromm
3 Service Innovation................................................ 75
Marc Kohler, Björn Schmitz, and Andreas Neus
4 Service Design................................................... 105
Niels Feldmann and Jorge Cardoso
5 Service Semantics................................................ 137
Steffen Stadtmüller, Jorge Cardoso, and Martin Junghans
6 Service Analytics................................................ 179
Jorge Cardoso, Julia Hoxha, and Hansjörg Fromm
7 Service Optimization............................................. 217
Melanie Reuter-Oppermann and Anne Zander
8 Service Co-creation.............................................. 261
Johannes Kunze von Bischhoffshausen, Peter Hottum, and
Tim Straub
9 Service Markets.................................................. 297
Simon Caton, Christian Haas, Wibke Michalk, and Christof
Weinhardt
10 Service Research................................................ 325
Jorge Cardoso, Björn Schmitz, and Axel Kieninger
Index
359
|
any_adam_object | 1 |
author2 | Cardoso, Jorge 1970- Fromm, Hansjörg 1950- Nickel, Stefan 1962- Satzger, Gerhard Studer, Rudi 1951- Weinhardt, Christof |
author2_role | edt edt edt edt edt edt |
author2_variant | j c jc h f hf s n sn g s gs r s rs c w cw |
author_GND | (DE-588)1023239019 (DE-588)170747964 (DE-588)141711558 (DE-588)171179676 (DE-588)174090315 (DE-588)170867102 |
author_facet | Cardoso, Jorge 1970- Fromm, Hansjörg 1950- Nickel, Stefan 1962- Satzger, Gerhard Studer, Rudi 1951- Weinhardt, Christof |
building | Verbundindex |
bvnumber | BV043501376 |
classification_rvk | QQ 250 |
classification_tum | WIR 523f WIR 935f |
ctrlnum | (OCoLC)952098784 (DE-599)BVBBV043501376 |
dewey-full | 005.7 |
dewey-hundreds | 000 - Computer science, information, general works |
dewey-ones | 005 - Computer programming, programs, data, security |
dewey-raw | 005.7 |
dewey-search | 005.7 |
dewey-sort | 15.7 |
dewey-tens | 000 - Computer science, information, general works |
discipline | Informatik Wirtschaftswissenschaften |
format | Book |
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genre_facet | Aufsatzsammlung Einführung Lehrbuch |
id | DE-604.BV043501376 |
illustrated | Illustrated |
indexdate | 2024-07-10T07:27:23Z |
institution | BVB |
isbn | 9783319231945 9783319231952 9783319794570 |
issn | 1865-4924 |
language | English |
oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-028917763 |
oclc_num | 952098784 |
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owner | DE-1050 DE-N2 DE-384 DE-91G DE-BY-TUM DE-19 DE-BY-UBM DE-11 |
owner_facet | DE-1050 DE-N2 DE-384 DE-91G DE-BY-TUM DE-19 DE-BY-UBM DE-11 |
physical | xix, 362 Seiten Illustrationen, Diagramme (teilweise farbig) |
publishDate | 2015 |
publishDateSearch | 2015 |
publishDateSort | 2015 |
publisher | Springer |
record_format | marc |
series2 | Service Science: Research and innovations in the service economy |
spelling | Fundamentals of service systems Jorge Cardoso, Hansjörg Fromm, Stefan Nickel, Gerhard Satzger, Rudi Studer, Christof Weinhardt editors ; foreword by Jim Spohrer Cham Springer [2015] © 2015 xix, 362 Seiten Illustrationen, Diagramme (teilweise farbig) txt rdacontent n rdamedia nc rdacarrier Service Science: Research and innovations in the service economy 1865-4924 Hier auch später erschienene, unveränderte Nachdrucke Computer science Management Industrial management Management information systems Computer Science Information Systems Applications (incl. Internet) Management of Computing and Information Systems Innovation/Technology Management Informatik Dienstleistungsbetrieb (DE-588)4012181-1 gnd rswk-swf Dienstleistungssektor (DE-588)4012183-5 gnd rswk-swf 1\p (DE-588)4143413-4 Aufsatzsammlung gnd-content 2\p (DE-588)4151278-9 Einführung gnd-content 3\p (DE-588)4123623-3 Lehrbuch gnd-content Dienstleistungsbetrieb (DE-588)4012181-1 s Dienstleistungssektor (DE-588)4012183-5 s DE-604 Cardoso, Jorge 1970- (DE-588)1023239019 edt Fromm, Hansjörg 1950- (DE-588)170747964 edt Nickel, Stefan 1962- (DE-588)141711558 edt Satzger, Gerhard (DE-588)171179676 edt Studer, Rudi 1951- (DE-588)174090315 edt Weinhardt, Christof (DE-588)170867102 edt Erscheint auch als Online-Ausgabe 978-3-319-23195-2 Digitalisierung UB Augsburg - ADAM Catalogue Enrichment application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=028917763&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis 1\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk 2\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk 3\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk |
spellingShingle | Fundamentals of service systems Computer science Management Industrial management Management information systems Computer Science Information Systems Applications (incl. Internet) Management of Computing and Information Systems Innovation/Technology Management Informatik Dienstleistungsbetrieb (DE-588)4012181-1 gnd Dienstleistungssektor (DE-588)4012183-5 gnd |
subject_GND | (DE-588)4012181-1 (DE-588)4012183-5 (DE-588)4143413-4 (DE-588)4151278-9 (DE-588)4123623-3 |
title | Fundamentals of service systems |
title_auth | Fundamentals of service systems |
title_exact_search | Fundamentals of service systems |
title_full | Fundamentals of service systems Jorge Cardoso, Hansjörg Fromm, Stefan Nickel, Gerhard Satzger, Rudi Studer, Christof Weinhardt editors ; foreword by Jim Spohrer |
title_fullStr | Fundamentals of service systems Jorge Cardoso, Hansjörg Fromm, Stefan Nickel, Gerhard Satzger, Rudi Studer, Christof Weinhardt editors ; foreword by Jim Spohrer |
title_full_unstemmed | Fundamentals of service systems Jorge Cardoso, Hansjörg Fromm, Stefan Nickel, Gerhard Satzger, Rudi Studer, Christof Weinhardt editors ; foreword by Jim Spohrer |
title_short | Fundamentals of service systems |
title_sort | fundamentals of service systems |
topic | Computer science Management Industrial management Management information systems Computer Science Information Systems Applications (incl. Internet) Management of Computing and Information Systems Innovation/Technology Management Informatik Dienstleistungsbetrieb (DE-588)4012181-1 gnd Dienstleistungssektor (DE-588)4012183-5 gnd |
topic_facet | Computer science Management Industrial management Management information systems Computer Science Information Systems Applications (incl. Internet) Management of Computing and Information Systems Innovation/Technology Management Informatik Dienstleistungsbetrieb Dienstleistungssektor Aufsatzsammlung Einführung Lehrbuch |
url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=028917763&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
work_keys_str_mv | AT cardosojorge fundamentalsofservicesystems AT frommhansjorg fundamentalsofservicesystems AT nickelstefan fundamentalsofservicesystems AT satzgergerhard fundamentalsofservicesystems AT studerrudi fundamentalsofservicesystems AT weinhardtchristof fundamentalsofservicesystems |