Service design for business: a practical guide to optimizing the customer experience
Gespeichert in:
| Hauptverfasser: | , , |
|---|---|
| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
Hoboken, New Jersey
John Wiley & Sons, Inc.
[2016]
|
| Schlagworte: | |
| Online-Zugang: | FHD01 FRO01 FWS01 FWS02 UBG01 UBT01 Volltext |
| Beschreibung: | 1 Online-Ressource (xi, 189 pages) |
| ISBN: | 9781119176541 9781118988930 9781118988947 |
Internformat
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| author | Reason, Ben Løvlie, Lavrans 1969- Flu, Melvin Brand 1966- |
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| dewey-ones | 658 - General management |
| dewey-raw | 658.8/12 |
| dewey-search | 658.8/12 |
| dewey-sort | 3658.8 212 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| format | Electronic eBook |
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| id | DE-604.BV043399133 |
| illustrated | Not Illustrated |
| indexdate | 2025-02-20T06:53:23Z |
| institution | BVB |
| isbn | 9781119176541 9781118988930 9781118988947 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-028817695 |
| oclc_num | 922970973 |
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| physical | 1 Online-Ressource (xi, 189 pages) |
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| publishDate | 2016 |
| publishDateSearch | 2016 |
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| publisher | John Wiley & Sons, Inc. |
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| spellingShingle | Reason, Ben Løvlie, Lavrans 1969- Flu, Melvin Brand 1966- Service design for business a practical guide to optimizing the customer experience Customer relations fast Customer services fast BUSINESS & ECONOMICS / Industrial Management bisacsh BUSINESS & ECONOMICS / Management bisacsh BUSINESS & ECONOMICS / Management Science bisacsh BUSINESS & ECONOMICS / Organizational Behavior bisacsh Wirtschaft Customer services Customer relations Dienstleistungssektor (DE-588)4012183-5 gnd Dienstleistung (DE-588)4012178-1 gnd Produktgestaltung (DE-588)4047340-5 gnd Design (DE-588)4011510-0 gnd |
| subject_GND | (DE-588)4012183-5 (DE-588)4012178-1 (DE-588)4047340-5 (DE-588)4011510-0 |
| title | Service design for business a practical guide to optimizing the customer experience |
| title_auth | Service design for business a practical guide to optimizing the customer experience |
| title_exact_search | Service design for business a practical guide to optimizing the customer experience |
| title_full | Service design for business a practical guide to optimizing the customer experience Ben Reason, Lavrans Løvlie, Melvin Brand Flu |
| title_fullStr | Service design for business a practical guide to optimizing the customer experience Ben Reason, Lavrans Løvlie, Melvin Brand Flu |
| title_full_unstemmed | Service design for business a practical guide to optimizing the customer experience Ben Reason, Lavrans Løvlie, Melvin Brand Flu |
| title_short | Service design for business |
| title_sort | service design for business a practical guide to optimizing the customer experience |
| title_sub | a practical guide to optimizing the customer experience |
| topic | Customer relations fast Customer services fast BUSINESS & ECONOMICS / Industrial Management bisacsh BUSINESS & ECONOMICS / Management bisacsh BUSINESS & ECONOMICS / Management Science bisacsh BUSINESS & ECONOMICS / Organizational Behavior bisacsh Wirtschaft Customer services Customer relations Dienstleistungssektor (DE-588)4012183-5 gnd Dienstleistung (DE-588)4012178-1 gnd Produktgestaltung (DE-588)4047340-5 gnd Design (DE-588)4011510-0 gnd |
| topic_facet | Customer relations Customer services BUSINESS & ECONOMICS / Industrial Management BUSINESS & ECONOMICS / Management BUSINESS & ECONOMICS / Management Science BUSINESS & ECONOMICS / Organizational Behavior Wirtschaft Dienstleistungssektor Dienstleistung Produktgestaltung Design |
| url | https://onlinelibrary.wiley.com/doi/book/10.1002/9781119176541 |
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