Risk and crisis communications: methods and messages
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
Hoboken, New Jersey
John Wiley & Sons, Inc.
[2011]
|
| Schlagworte: | |
| Online-Zugang: | FRO01 UBG01 Volltext |
| Beschreibung: | Includes bibliographical references and index "The go-to guide for learning what to say and how to say it In this climate of near constant streams of media messages, organizations need to know how to effectively communicate risks to their audiences and what to say when a crisis strikes. Risk and Crisis Communications: Methods and Messages is designed to help organizations understand the essential components of communicating about risks during a crisis, and it carves out a role for safety health and environmental (SH & E) professionals in the process. Covering common theoretical concepts and explaining the positions of noted experts in the field such as Peter Sandman and Vincent Covello, the book provides a fundamental understanding of the process behind crafting effective messages for a variety of different situations and explains the consequences of saying the wrong thing to an emotional audience. Incorporating numerous case studies--including the BP Deepwater Horizon Oil Spill and the 2010 H1N1 pandemic--it shows how messages can change the way an audience perceives an event and how they react to it, clearly demonstrating how ineffective messages can create untold difficulties for an organization's public image. Savvy SH & E professionals know that their role in helping to craft risk and crisis messages as well as assisting in the execution of risk communication plans provides a critical path to becoming more valuable members of their organizations. Risk and Crisis Communications: Methods and Messages provides invaluable assistance in helping SH & E professionals add value to their organization"--Provided by publisher |
| Beschreibung: | 1 Online-Ressource (212 pages) |
| ISBN: | 9781118093429 1118093429 9781118093450 1118093453 9781118093443 1118093445 |
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| 245 | 1 | 0 | |a Risk and crisis communications |b methods and messages |c by Pamela (Ferrante) Walaski |
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| 650 | 7 | |a NATURE / Natural Disasters |2 bisacsh | |
| 650 | 7 | |a SOCIAL SCIENCE / Disasters & Disaster Relief |2 bisacsh | |
| 650 | 7 | |a Crisis management |2 fast | |
| 650 | 7 | |a Health risk communication |2 fast | |
| 650 | 7 | |a Industrial safety |2 fast | |
| 650 | 7 | |a Public safety |2 fast | |
| 650 | 7 | |a Risk communication |2 fast | |
| 650 | 4 | |a Risk communication | |
| 650 | 4 | |a Health risk communication | |
| 650 | 4 | |a Crisis management | |
| 650 | 4 | |a Public safety | |
| 650 | 4 | |a Industrial safety | |
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Datensatz im Suchindex
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| any_adam_object | |
| author | Walaski, Pamela |
| author_facet | Walaski, Pamela |
| author_role | aut |
| author_sort | Walaski, Pamela |
| author_variant | p w pw |
| building | Verbundindex |
| bvnumber | BV043393413 |
| collection | ZDB-35-WIC |
| ctrlnum | (ZDB-35-WIC)ocn746326477 (OCoLC)839018990 (DE-599)BVBBV043393413 |
| dewey-full | 363.3401/4 |
| dewey-hundreds | 300 - Social sciences |
| dewey-ones | 363 - Other social problems and services |
| dewey-raw | 363.3401/4 |
| dewey-search | 363.3401/4 |
| dewey-sort | 3363.3401 14 |
| dewey-tens | 360 - Social problems and services; associations |
| discipline | Soziologie |
| format | Electronic eBook |
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| illustrated | Not Illustrated |
| indexdate | 2024-07-10T07:24:45Z |
| institution | BVB |
| isbn | 9781118093429 1118093429 9781118093450 1118093453 9781118093443 1118093445 |
| language | English |
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| publisher | John Wiley & Sons, Inc. |
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| spelling | Walaski, Pamela Verfasser aut Risk and crisis communications methods and messages by Pamela (Ferrante) Walaski Hoboken, New Jersey John Wiley & Sons, Inc. [2011] 1 Online-Ressource (212 pages) txt rdacontent c rdamedia cr rdacarrier Includes bibliographical references and index "The go-to guide for learning what to say and how to say it In this climate of near constant streams of media messages, organizations need to know how to effectively communicate risks to their audiences and what to say when a crisis strikes. Risk and Crisis Communications: Methods and Messages is designed to help organizations understand the essential components of communicating about risks during a crisis, and it carves out a role for safety health and environmental (SH & E) professionals in the process. Covering common theoretical concepts and explaining the positions of noted experts in the field such as Peter Sandman and Vincent Covello, the book provides a fundamental understanding of the process behind crafting effective messages for a variety of different situations and explains the consequences of saying the wrong thing to an emotional audience. Incorporating numerous case studies--including the BP Deepwater Horizon Oil Spill and the 2010 H1N1 pandemic--it shows how messages can change the way an audience perceives an event and how they react to it, clearly demonstrating how ineffective messages can create untold difficulties for an organization's public image. Savvy SH & E professionals know that their role in helping to craft risk and crisis messages as well as assisting in the execution of risk communication plans provides a critical path to becoming more valuable members of their organizations. Risk and Crisis Communications: Methods and Messages provides invaluable assistance in helping SH & E professionals add value to their organization"--Provided by publisher NATURE / Natural Disasters bisacsh SOCIAL SCIENCE / Disasters & Disaster Relief bisacsh Crisis management fast Health risk communication fast Industrial safety fast Public safety fast Risk communication fast Risk communication Health risk communication Crisis management Public safety Industrial safety Erscheint auch als Druck-Ausgabe, Hardcover 978-0-470-59273-1 Erscheint auch als Druck-Ausgabe, Hardcover 0-470-59273-7 https://onlinelibrary.wiley.com/doi/book/10.1002/9781118093429 Verlag URL des Erstveröffentlichers Volltext |
| spellingShingle | Walaski, Pamela Risk and crisis communications methods and messages NATURE / Natural Disasters bisacsh SOCIAL SCIENCE / Disasters & Disaster Relief bisacsh Crisis management fast Health risk communication fast Industrial safety fast Public safety fast Risk communication fast Risk communication Health risk communication Crisis management Public safety Industrial safety |
| title | Risk and crisis communications methods and messages |
| title_auth | Risk and crisis communications methods and messages |
| title_exact_search | Risk and crisis communications methods and messages |
| title_full | Risk and crisis communications methods and messages by Pamela (Ferrante) Walaski |
| title_fullStr | Risk and crisis communications methods and messages by Pamela (Ferrante) Walaski |
| title_full_unstemmed | Risk and crisis communications methods and messages by Pamela (Ferrante) Walaski |
| title_short | Risk and crisis communications |
| title_sort | risk and crisis communications methods and messages |
| title_sub | methods and messages |
| topic | NATURE / Natural Disasters bisacsh SOCIAL SCIENCE / Disasters & Disaster Relief bisacsh Crisis management fast Health risk communication fast Industrial safety fast Public safety fast Risk communication fast Risk communication Health risk communication Crisis management Public safety Industrial safety |
| topic_facet | NATURE / Natural Disasters SOCIAL SCIENCE / Disasters & Disaster Relief Crisis management Health risk communication Industrial safety Public safety Risk communication |
| url | https://onlinelibrary.wiley.com/doi/book/10.1002/9781118093429 |
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