Trust and reputation for service-oriented environments: technologies for building business intelligence and consumer confidence
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Bibliographische Detailangaben
1. Verfasser: Chang, Elizabeth (VerfasserIn)
Format: Elektronisch E-Book
Sprache:English
Veröffentlicht: Chichester, England John Wiley & Sons © 2006
Schlagworte:
Online-Zugang:FRO01
UBG01
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Beschreibung:Includes bibliographical references and index
Trustworthiness technologies and systems for service-oriented environments are re-shaping the world of e-business. By building trust relationships and establishing trustworthiness and reputation ratings, service providers and organizations will improve customer service, business value and consumer confidence, and provide quality assessment and assurance for the customer in the networked economy
Beschreibung:1 Online-Ressource (xix, 349 pages)
ISBN:0470028254
9780470028254
0470028262
9780470028261
9780470015476

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