Business administration:
Gespeichert in:
| Hauptverfasser: | , |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
London ; New York
Routledge
2015
|
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | 438 Seiten Illustrationen, Diagramme 25 cm |
| ISBN: | 9781138132955 9789001809768 |
Internformat
MARC
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| 245 | 1 | 0 | |a Business administration |c Peter Thuis, Rienk Stuive |
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| 300 | |a 438 Seiten |b Illustrationen, Diagramme |c 25 cm | ||
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Datensatz im Suchindex
| _version_ | 1804175940230578176 |
|---|---|
| adam_text | O Noordhoff Uitgevers bv
Table of Contents
Introduction 14
Part 1
What is a business? n
1 The business and business administration 19
1.1 The business 20
1.1.1 Organisation, business and enterprise 20
1.1.2 Businesses are organisations 21
1.1.3 The simple operation of a business 24
1.2 What is business administration? 26
1.2.1 Business administration is all about businesses 26
1.2.2 The business context is important in business administration 27
1 .2.3 Business administration is multidisciplinary 28
1.2.4 Business administration is interdisciplinary 30
1.2.5 Business administration is a science and a body of knowledge 32
1.2.6 This is business administration 34
1.3 The business administration professional 35
1.3.1 Competencies of the business administration professional 35
1 .3.2 Professions for a business administration professional 36
2 Primary activities in businesses 43
2.1 What are primary activities? 44
2.1.1 Different business processes 44
2.1.2 Determining the primary activities 45
2.1.3 Transformation 47
2.1.4 The value chain 49
2.2 Purchasing in businesses 53
2.2.1 Adding value through purchasing 53
2.2.2 Components of the purchasing process 54
2.3 Production in businesses 56
2.3.1 Production processes 56
2.3.2 The customer order disconnection point 58
2.3.3 Sorts of production 60
2.3.4 Production management 61
2.4 Business logistics 63
2.4.1 Incoming logistics 64
2.4.2 Internal logistics 65
2.4.3 Outbound logistics 66
2.4.4 Simulation 67
2.4.5 Just-in-time production 68
2.4.6 Supply chain management 68
2.5 Marketing in businesses 69
2.5.1 Marketing 69
2.5.2 The Five Ps 71
2.5.3 The marketing plan 71
2.5.4 Market research 72
C Noordhoff Uftgevçrs òv
2.6 Sales and service 75
2.6.1 The sales process 75
2.6.2 Providing service 77
3 Support activities in businesses 87
3.1 What are support activities in businesses? 88
3.1.1 Supporting functions 88
3.1 .2 Difference between primary and support activities 90
3.2 Business communications 93
3.2.1 Communications 93
3.2.2 Development of communications policy 95
3.3 Research and development in businesses 97
3.3.1 Research and development 98
3.3.2 Fundamental versus applied research 99
3.3.3 Different phases of the development process 7 00
3.3.4 Time to market 101
3.4 Management of personnel / staff in businesses 102
3.4.1 Human resources management 7 03
3.4.2 H R M instruments 7 04
3.5 Finance and accounting in businesses 7 06
3.5.1 Accounting 7 06
3.5.2 Finance 7 07
3.6 Information and communications technology in businesses 7 70
3.7 Legal affairs in businesses 112
3.8 Facility management in businesses 114
Part 2
How does a business work? 125
4 Exploring the business environment 127
4.1 The organisational context 128
4.1.1 What business are we in? 128
4.1.2 Types of context 129
4.1.3 A business context overview 129
4.2 The influence of the environments indirect action elements 131
4.2.1 The STEP analysis 132
4.2.2 The scenario method 7 35
4.3 The influence of the environments direct action elements 7 37
4.3.1 Analysis of the competition within the industry 7 37
4.3.2 Analysis of strategic groups 143
4.3.3 Analysis of the market 144
4.4 A changed context requires a new business strategy 145
5 Strategic management for the businesses 753
5.1 Strategic reaction to the context 154
5.1.1 The strategic goals of a business 154
5.1 .2 Principal forms of strategic choice 7 55
5.2 The general design of strategy formation 7 57
5.2.1 Strategic situation analysis 157
© Noordhoff Uitgevers bv
5.2.2 Strategy development 159
5.2.3 Strategy implementation 162
5.3 Internal analysis of a business’s strong and weak points 162
5.3.1 Internal analysis of the individual products 163
5.3.2 Internal analysis of the product portfolio 165
5.3.3 Internal analysis by benchmarking 1 67
5.3.4 Value-chain analysis 168
5.4 The SWOT analysis: an example 169
5.5 Choosing and elaborating strategic alternatives 173
5.5.1 Porter s approach: generic strategies 173
5.5.2 Johnson and Scholes’ approach: the strategic clock 175
5.5.3 Cooper s approach: the survival triangle 176
5.5.4 Chan Kim and Mauborgne’s approach: Blue Ocean strategy 178
5.6 Alternative directions for strategy development 180
5.7 Alternative methods of strategy development 181
5.7.1 Internal development 182
5.7.2 Merger or takeover 182
5.7.3 Cooperation 183
5.8 Assessing strategic alternatives 184
5.8.1 Evaluation criterion: suitability of strategic alternatives 184
5.8.2 Evaluation criterion: feasibility of strategic alternatives 185
5.8.3 Evaluation criterion: acceptability of strategic alternatives 185
5.9 Strategic choice 186
5.10 Strategic planning in practice 1 87
5.10.1 Strategy is more than a plan; it is a pattern, the Five Ps 187
5.10.2 Impracticality of strategic plans 189
5.10.3 Strategic intent according to Hamel and Prahalad 189
5.10.4 Strategic change has limited success 190
5.10.5 The six best strategy ideas 190
5.10.6 The 7S model 191 6
6 Planning and contro! of business processes 201
6.1 Planning and control: forms and criteria 202
6.1.1 Why do we plan and control? 202
6.1.2 Forms of planning and control 203
6.1.3 Criteria of planning and control effectiveness 204
6.2 Planning and control by systematic approach 205
6.2.1 Feedback-guided planning and control 206
6.2.2 Backward-looking planning and control 208
6.3 Planning and control according to Merchant 210
6.4 Planning and control according to De Leeuw 213
6.5 Financial planning and control 214
6.5.1 Budget 214
6.5.2 Financial planning and control cycle 214
6.5.3 Financial balance sheet 217
6.5.4 Profit and loss account 220
6.5.5 Balanced scorecard 222
6.5.6 Key performance indicators 223
6.5.7 Management by objectives 228
O Noordhoff Uitgevers bv
7 Business processes engineering 239
7.1 The structuring of organisations 240
7.1.1 Tasks 240
7.1.2 Functions 241
7.1.3 Grouping functions into departments 242
7.1.4 Organisational charts 244
7.1.5 Structural fit 250
7.1.6 The informal organisation 251
7.2 Coordinating mechanisms 252
7.2.1 Mintzberg’s coordination mechanisms 252
7.2.2 Other forms of coordination 255
7.3 M intzberg’s seven organisational configurations 255
7.3.1 Mintzberg s entrepreneurial organisation 257
7.3.2 Mintzberg’s machine organisation 258
7.3.3 Mintzberg’s professional organisation 260
7.3.4 Mintzberg’s diversified organisation 262
7.3.5 Mintzberg’s innovation organisation 264
7.3.6 Mintzberg’s missionary organisation 266
7.3.7 Mintzberg s political organisation 267
7.4 Organisational change 269
7.4.1 Unplanned changes: Greiner s growth phases 269
7.4.2 Change according to plan: Lewin’s three phases 270
7.4.3 Flux, incremental and transformational change 272
7.5 The learning organisation 274
8 Behaviour in businesses 285
8.1 Psychological aspects of human behaviour 286
8.1 .1 Power 286
8.1.2 Resistance 287
8.1.3 Attitudes 292
8.1.4 Perception 294
8.1.5 Personality 296
8.1.6 Motivation 800
8.2 Special group processes 303
8.2.1 Decision-making in groups 303
8.2.2 Groupthink in decision-making by groups 306
8.3 Leaders, supervisors and managers in businesses 308
8.3.1 Leaders and managers 309
8.3.2 Leadership style 310
8.3.3 Coaching 313
8.4 Communications 315
8.4.1 The communication process 37 6
8.4.2 Communications at business level 378
8.4.3 Improving communications 379
8.5 Business culture 32 7
8.5.1 Business culture defined 327
8.5.2 Plofstede’s cultural classification 323
8.5.3 Flandy’s cultural classification 324
8.5.4 Schein’s cultural classification 326
© Noordhoff Uitgevers bv
Part 3
How does a business administration professional
Work? 335
9 The business administration professional 337
9.1 The power of the business administration approach 338
9.1.1 Roles for a business administration professional 338
9.1.2 Multiple visions 339
9.2 What is the business administration professional capable of? 345
9.2.1 The competences of a business administration professional 345
9.2.2 The business administration professional as management
consultant 347
9.2.3 The business administration professional as manager 351
9.2.4 The business administration professional as researcher 360
9.3 The ethical business administration professional 361
9.3.1 Ethics and ethical dilemmas 362
9.3.2 Different ethical approaches 363
9.3.3 Social responsibility 367
9.4 The international business administration profession 371
9.4.1 Hofstede’s business culture comparison 371
9.4.2 Globalisation 374
10 Business administration methods and techniques 385
10.1 What is business administration research? 386
10.1.1 Business administration research methods 386
fO. 1.2 Research 388
10.1.3 Types of research 393
10.1.4 The research context 397
10.1.5 Examples of business administration research 399
10.2 The business administration framework 400
10.2.1 Fundamental or applied business administration research 401
10.2.2 Business administration perspectives 402
1 0.2.3 The business administration approach to problems 407
10.2.4 Problem solving in practice 408
10.3 Business administration models 412
10.3.1 Business administration models 412
1 0.3.2 Examples of business administration models 414
Literature 429
Illustration 432
Index 434
About the authors 438
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| indexdate | 2024-07-10T07:24:16Z |
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| isbn | 9781138132955 9789001809768 |
| language | English |
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| spelling | Thuis, Peter Verfasser aut Business administration Peter Thuis, Rienk Stuive London ; New York Routledge 2015 438 Seiten Illustrationen, Diagramme 25 cm txt rdacontent n rdamedia nc rdacarrier Betriebswirtschaftslehre (DE-588)4069402-1 gnd rswk-swf (DE-588)4123623-3 Lehrbuch gnd-content Betriebswirtschaftslehre (DE-588)4069402-1 s b DE-604 Stuive, Rienk Verfasser aut Digitalisierung UB Regensburg - ADAM Catalogue Enrichment application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=028794904&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
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