Resolving conflicts on the job:
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Bibliographic Details
Main Author: Withers, Bill (Author)
Format: Electronic eBook
Language:English
Published: New York AMACOM c2007
Edition:2nd ed
Series:WorkSmart series
Subjects:
Online Access:FAW01
FAW02
Volltext
Item Description:Includes bibliographical references and index
A brief overview of conflict -- Why people fight at work -- Five ways to engage conflict -- Ways to listen -- Ways to give (and receive) feedback -- Conflict styles -- Staying cool in a conflict -- Ways to engage conflict on the job--up, down, and sideways -- Ways to work with teams in conflict -- Can all this conflict be good for me? -- Why do I care?
Physical Description:1 Online-Ressource (xiii, 93 p.)
ISBN:0814400930
0814474136
9780814400937
9780814474136

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