How to tell anyone anything: breakthrough techniques for handling difficult conversations at work
Gespeichert in:
1. Verfasser: | |
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Format: | Elektronisch E-Book |
Sprache: | English |
Veröffentlicht: |
New York
American Management Association
© 2009
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Schlagworte: | |
Online-Zugang: | FAW01 FAW02 Volltext |
Beschreibung: | Includes bibliographical references and index Acknowledgments; Introduction: A New Way of Looking at Dialogue; Section I: The Basics; Section II: The CANDID Approach in Detail; Section III: The Advanced Course; Section IV: Putting It into Practice; Epilogue: Summing It All Up; Appendix A: The Painless Conversation Worksheet; Appendix B: Strength-Based Psychology: The Basis of Painless Communication; Index; About the Author No one likes to be criticized. But when feedback is necessary--whether it's with a boss, someone we manage, or another co-worker--it takes great communication skills to successfully get the message across with feelings and relationships intact. Drawing from the latest in psychology on how best to connect with others, How to Tell Anyone Anything steers readers away from the common mistake of focusing on what's wrong, and shows them instead how to provide clear, constructive, positive messages that create real behavior and performance change. Complete with illuminating examples and a unique step-b |
Beschreibung: | 1 Online-Ressource (xvii, 217 pages) |
ISBN: | 0814410154 0814410162 9780814410158 9780814410165 |
Internformat
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100 | 1 | |a Gallagher, Richard S. |e Verfasser |4 aut | |
245 | 1 | 0 | |a How to tell anyone anything |b breakthrough techniques for handling difficult conversations at work |c Richard S. Gallagher |
264 | 1 | |a New York |b American Management Association |c © 2009 | |
300 | |a 1 Online-Ressource (xvii, 217 pages) | ||
336 | |b txt |2 rdacontent | ||
337 | |b c |2 rdamedia | ||
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500 | |a Includes bibliographical references and index | ||
500 | |a Acknowledgments; Introduction: A New Way of Looking at Dialogue; Section I: The Basics; Section II: The CANDID Approach in Detail; Section III: The Advanced Course; Section IV: Putting It into Practice; Epilogue: Summing It All Up; Appendix A: The Painless Conversation Worksheet; Appendix B: Strength-Based Psychology: The Basis of Painless Communication; Index; About the Author | ||
500 | |a No one likes to be criticized. But when feedback is necessary--whether it's with a boss, someone we manage, or another co-worker--it takes great communication skills to successfully get the message across with feelings and relationships intact. Drawing from the latest in psychology on how best to connect with others, How to Tell Anyone Anything steers readers away from the common mistake of focusing on what's wrong, and shows them instead how to provide clear, constructive, positive messages that create real behavior and performance change. Complete with illuminating examples and a unique step-b | ||
650 | 7 | |a BUSINESS & ECONOMICS / Business Communication / General |2 bisacsh | |
650 | 7 | |a Business communication |2 fast | |
650 | 7 | |a Conflict management |2 fast | |
650 | 7 | |a Conversation |2 fast | |
650 | 7 | |a Interpersonal communication |2 fast | |
650 | 4 | |a Wirtschaft | |
650 | 4 | |a Business communication | |
650 | 4 | |a Interpersonal communication | |
650 | 4 | |a Conflict management | |
650 | 4 | |a Conversation | |
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Datensatz im Suchindex
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any_adam_object | |
author | Gallagher, Richard S. |
author_facet | Gallagher, Richard S. |
author_role | aut |
author_sort | Gallagher, Richard S. |
author_variant | r s g rs rsg |
building | Verbundindex |
bvnumber | BV043165184 |
collection | ZDB-4-EBA |
ctrlnum | (OCoLC)430226268 (DE-599)BVBBV043165184 |
dewey-full | 658.4/5 |
dewey-hundreds | 600 - Technology (Applied sciences) |
dewey-ones | 658 - General management |
dewey-raw | 658.4/5 |
dewey-search | 658.4/5 |
dewey-sort | 3658.4 15 |
dewey-tens | 650 - Management and auxiliary services |
discipline | Wirtschaftswissenschaften |
format | Electronic eBook |
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illustrated | Not Illustrated |
indexdate | 2024-07-10T07:19:29Z |
institution | BVB |
isbn | 0814410154 0814410162 9780814410158 9780814410165 |
language | English |
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publisher | American Management Association |
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spelling | Gallagher, Richard S. Verfasser aut How to tell anyone anything breakthrough techniques for handling difficult conversations at work Richard S. Gallagher New York American Management Association © 2009 1 Online-Ressource (xvii, 217 pages) txt rdacontent c rdamedia cr rdacarrier Includes bibliographical references and index Acknowledgments; Introduction: A New Way of Looking at Dialogue; Section I: The Basics; Section II: The CANDID Approach in Detail; Section III: The Advanced Course; Section IV: Putting It into Practice; Epilogue: Summing It All Up; Appendix A: The Painless Conversation Worksheet; Appendix B: Strength-Based Psychology: The Basis of Painless Communication; Index; About the Author No one likes to be criticized. But when feedback is necessary--whether it's with a boss, someone we manage, or another co-worker--it takes great communication skills to successfully get the message across with feelings and relationships intact. Drawing from the latest in psychology on how best to connect with others, How to Tell Anyone Anything steers readers away from the common mistake of focusing on what's wrong, and shows them instead how to provide clear, constructive, positive messages that create real behavior and performance change. Complete with illuminating examples and a unique step-b BUSINESS & ECONOMICS / Business Communication / General bisacsh Business communication fast Conflict management fast Conversation fast Interpersonal communication fast Wirtschaft Business communication Interpersonal communication Conflict management Conversation http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=274211 Aggregator Volltext |
spellingShingle | Gallagher, Richard S. How to tell anyone anything breakthrough techniques for handling difficult conversations at work BUSINESS & ECONOMICS / Business Communication / General bisacsh Business communication fast Conflict management fast Conversation fast Interpersonal communication fast Wirtschaft Business communication Interpersonal communication Conflict management Conversation |
title | How to tell anyone anything breakthrough techniques for handling difficult conversations at work |
title_auth | How to tell anyone anything breakthrough techniques for handling difficult conversations at work |
title_exact_search | How to tell anyone anything breakthrough techniques for handling difficult conversations at work |
title_full | How to tell anyone anything breakthrough techniques for handling difficult conversations at work Richard S. Gallagher |
title_fullStr | How to tell anyone anything breakthrough techniques for handling difficult conversations at work Richard S. Gallagher |
title_full_unstemmed | How to tell anyone anything breakthrough techniques for handling difficult conversations at work Richard S. Gallagher |
title_short | How to tell anyone anything |
title_sort | how to tell anyone anything breakthrough techniques for handling difficult conversations at work |
title_sub | breakthrough techniques for handling difficult conversations at work |
topic | BUSINESS & ECONOMICS / Business Communication / General bisacsh Business communication fast Conflict management fast Conversation fast Interpersonal communication fast Wirtschaft Business communication Interpersonal communication Conflict management Conversation |
topic_facet | BUSINESS & ECONOMICS / Business Communication / General Business communication Conflict management Conversation Interpersonal communication Wirtschaft |
url | http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=274211 |
work_keys_str_mv | AT gallagherrichards howtotellanyoneanythingbreakthroughtechniquesforhandlingdifficultconversationsatwork |