APA (7th ed.) Citation

Hollnagel, E. (2009). The ETTO principle: Efficiency-thoroughness trade-off : why things that go right sometimes go wrong. Ashgate.

Chicago Style (17th ed.) Citation

Hollnagel, Erik. The ETTO Principle: Efficiency-thoroughness Trade-off : Why Things That Go Right Sometimes Go Wrong. Farnham, England: Ashgate, 2009.

MLA (9th ed.) Citation

Hollnagel, Erik. The ETTO Principle: Efficiency-thoroughness Trade-off : Why Things That Go Right Sometimes Go Wrong. Ashgate, 2009.