The ETTO principle: efficiency-thoroughness trade-off : why things that go right sometimes go wrong
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Bibliographische Detailangaben
1. Verfasser: Hollnagel, Erik 1941- (VerfasserIn)
Format: Elektronisch E-Book
Sprache:English
Veröffentlicht: Farnham, England Ashgate ©2009
Schlagworte:
Online-Zugang:Volltext
Beschreibung:Includes bibliographical references and index
Cover; Contents; List of Figures; List of Tables; Prologue; 1: The Need to Understand Why Things Go Wrong; 2: From Rationality to ETTOing; 3: Explaining Human Irrationality; 4: Efficiency-Thoroughness Trade-Off in Practice; 5: The Usefulness of Performance Variability; 6: ETTOs of the Past; 7: ETTOs of the Future; Epilogue; Subject Index
Accident investigation and risk assessment have for decades focused on the human factor, most notably in the form of "human error". Countless books and papers have been written about how to identify, classify, eliminate, prevent and compensate for "human error". This preoccupation with failure is near universal and can be found in all fields of application. One consequence of this has been a bias towards the study of performance failures, leading to a neglect of normal or "error-free" performance. The common, unspoken assumption is that failures and successes have
Beschreibung:1 Online-Ressource (vii, 150 pages)
ISBN:0754676781
075469349X
9780754676782
9780754693499

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