APA (7th ed.) Citation

Barlow, J. (2004). Branded customer service: The new competitive edge. Berrett-Koehler.

Chicago Style (17th ed.) Citation

Barlow, Janelle. Branded Customer Service: The New Competitive Edge. San Francisco, CA: Berrett-Koehler, 2004.

MLA (9th ed.) Citation

Barlow, Janelle. Branded Customer Service: The New Competitive Edge. Berrett-Koehler, 2004.

Warning: These citations may not always be 100% accurate.