Complaint letters for busy people:
Gespeichert in:
1. Verfasser: | |
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Format: | Elektronisch E-Book |
Sprache: | English |
Veröffentlicht: |
Franklin Lakes, N.J.
Career Press
©1999
|
Schlagworte: | |
Online-Zugang: | FAW01 FAW02 Volltext |
Beschreibung: | Includes index Introduction - Who's Complaining? - 13 -- - Chapter 1 - Gripe Session - 21 -- - Chapter 2 - The Fine Art of Complaining - 31 -- - Chapter 3 - The Goal of Complaining Is Getting What You Want - 39 -- - Chapter 4 - Complaining on the Spot - 49 -- - Chapter 5 - Writing a Letter That Gets Results - 59 -- - Chapter 6 - Sample Complaint Letters - 65 -- - Chapter 7 - When You Can't Get Satisfaction - 143 -- - Chapter 8 - When the Shoe Is on the Other Foot - 157 -- - Conclusion - Four Words to Remember - 165 -- - Appendix - A Consumer Complaint Agencies by State - 167 -- - Appendix B - Federal Complaint Agencies - 175 -- - Appendix C - Directory of Corporations - 181 -- - Appendix D - Directory of Industry Associations - 227 -- - Index of Letters - 235 |
Beschreibung: | 1 Online-Ressource (239 pages) |
ISBN: | 0585212376 9780585212371 |
Internformat
MARC
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500 | |a Includes index | ||
500 | |a Introduction - Who's Complaining? - 13 -- - Chapter 1 - Gripe Session - 21 -- - Chapter 2 - The Fine Art of Complaining - 31 -- - Chapter 3 - The Goal of Complaining Is Getting What You Want - 39 -- - Chapter 4 - Complaining on the Spot - 49 -- - Chapter 5 - Writing a Letter That Gets Results - 59 -- - Chapter 6 - Sample Complaint Letters - 65 -- - Chapter 7 - When You Can't Get Satisfaction - 143 -- - Chapter 8 - When the Shoe Is on the Other Foot - 157 -- - Conclusion - Four Words to Remember - 165 -- - Appendix - A Consumer Complaint Agencies by State - 167 -- - Appendix B - Federal Complaint Agencies - 175 -- - Appendix C - Directory of Corporations - 181 -- - Appendix D - Directory of Industry Associations - 227 -- - Index of Letters - 235 | ||
650 | 7 | |a BUSINESS & ECONOMICS / Consumer Behavior |2 bisacsh | |
650 | 7 | |a BUSINESS & ECONOMICS / Commercial Policy |2 bisacsh | |
650 | 7 | |a Complaint letters |2 fast | |
650 | 7 | |a Consumer complaints |2 fast | |
650 | 4 | |a Wirtschaft | |
650 | 4 | |a Complaint letters | |
650 | 4 | |a Consumer complaints | |
700 | 1 | |a Bear, Mariah P. |e Sonstige |4 oth | |
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Datensatz im Suchindex
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any_adam_object | |
author | Bear, John |
author_facet | Bear, John |
author_role | aut |
author_sort | Bear, John |
author_variant | j b jb |
building | Verbundindex |
bvnumber | BV043147686 |
collection | ZDB-4-EBA |
ctrlnum | (OCoLC)44957231 (DE-599)BVBBV043147686 |
dewey-full | 381.3 |
dewey-hundreds | 300 - Social sciences |
dewey-ones | 381 - Commerce (Trade) |
dewey-raw | 381.3 |
dewey-search | 381.3 |
dewey-sort | 3381.3 |
dewey-tens | 380 - Commerce, communications, transportation |
discipline | Wirtschaftswissenschaften |
format | Electronic eBook |
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id | DE-604.BV043147686 |
illustrated | Not Illustrated |
indexdate | 2024-07-10T07:18:55Z |
institution | BVB |
isbn | 0585212376 9780585212371 |
language | English |
oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-028571877 |
oclc_num | 44957231 |
open_access_boolean | |
owner | DE-1046 DE-1047 |
owner_facet | DE-1046 DE-1047 |
physical | 1 Online-Ressource (239 pages) |
psigel | ZDB-4-EBA ZDB-4-EBA FAW_PDA_EBA |
publishDate | 1999 |
publishDateSearch | 1999 |
publishDateSort | 1999 |
publisher | Career Press |
record_format | marc |
spelling | Bear, John Verfasser aut Complaint letters for busy people John Bear and Mariah Bear Franklin Lakes, N.J. Career Press ©1999 1 Online-Ressource (239 pages) txt rdacontent c rdamedia cr rdacarrier Includes index Introduction - Who's Complaining? - 13 -- - Chapter 1 - Gripe Session - 21 -- - Chapter 2 - The Fine Art of Complaining - 31 -- - Chapter 3 - The Goal of Complaining Is Getting What You Want - 39 -- - Chapter 4 - Complaining on the Spot - 49 -- - Chapter 5 - Writing a Letter That Gets Results - 59 -- - Chapter 6 - Sample Complaint Letters - 65 -- - Chapter 7 - When You Can't Get Satisfaction - 143 -- - Chapter 8 - When the Shoe Is on the Other Foot - 157 -- - Conclusion - Four Words to Remember - 165 -- - Appendix - A Consumer Complaint Agencies by State - 167 -- - Appendix B - Federal Complaint Agencies - 175 -- - Appendix C - Directory of Corporations - 181 -- - Appendix D - Directory of Industry Associations - 227 -- - Index of Letters - 235 BUSINESS & ECONOMICS / Consumer Behavior bisacsh BUSINESS & ECONOMICS / Commercial Policy bisacsh Complaint letters fast Consumer complaints fast Wirtschaft Complaint letters Consumer complaints Bear, Mariah P. Sonstige oth http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=25054 Aggregator Volltext |
spellingShingle | Bear, John Complaint letters for busy people BUSINESS & ECONOMICS / Consumer Behavior bisacsh BUSINESS & ECONOMICS / Commercial Policy bisacsh Complaint letters fast Consumer complaints fast Wirtschaft Complaint letters Consumer complaints |
title | Complaint letters for busy people |
title_auth | Complaint letters for busy people |
title_exact_search | Complaint letters for busy people |
title_full | Complaint letters for busy people John Bear and Mariah Bear |
title_fullStr | Complaint letters for busy people John Bear and Mariah Bear |
title_full_unstemmed | Complaint letters for busy people John Bear and Mariah Bear |
title_short | Complaint letters for busy people |
title_sort | complaint letters for busy people |
topic | BUSINESS & ECONOMICS / Consumer Behavior bisacsh BUSINESS & ECONOMICS / Commercial Policy bisacsh Complaint letters fast Consumer complaints fast Wirtschaft Complaint letters Consumer complaints |
topic_facet | BUSINESS & ECONOMICS / Consumer Behavior BUSINESS & ECONOMICS / Commercial Policy Complaint letters Consumer complaints Wirtschaft |
url | http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=25054 |
work_keys_str_mv | AT bearjohn complaintlettersforbusypeople AT bearmariahp complaintlettersforbusypeople |