Six Sigma in HR transformation: achieving excellence in service delivery
Gespeichert in:
1. Verfasser: | |
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Format: | Elektronisch E-Book |
Sprache: | English |
Veröffentlicht: |
Farnham, England
Gower Pub.
c2010
|
Schriftenreihe: | Gower HR transformation series
|
Schlagworte: | |
Online-Zugang: | FLA01 Volltext |
Beschreibung: | Title from title screen Includes bibliographical references "In the business world, especially in manufacturing or quality management, the term Six Sigma usually refers to a set of tools and methodologies developed by Motorola to improve processes by eliminating defects. So why should the HR professional care what Six Sigma is or how it can be applied in the HR function? According to Orion Partners' specialists, there are ten key reasons: to create excellence in process delivery; to reduce defects; to increase efficiency; to create a quality focused mindset; to benefit from best practice; to bring clarity to the processes of HR; to use a structured scientific approach; to speak the same language and improve communication; to gain control over your processes; and to strengthen your business case" "Mircea Albeanu and lan Hunter, along with Jo Radford, explain some of the basic concepts to show how applying Six Sigma tools and methodologies can be used to manage the practical challenges of improving HR operations to meet your organization's expectations at a lower cost and with greater efficiency. To help illustrate some of the key messages examples are drawn from Orion Partners' work using Six Sigma tools with international organizations over the last seven years" "This concise guide is ideal for project and programme managers involved in business transformation, and for HR managers as well as Six Sigma specialists seeking to understand its applications within human resources"--Jacket |
Beschreibung: | 1 Online-Ressource (ix, 128 p.) |
ISBN: | 056609164X 0566091658 9780566091650 |
Internformat
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650 | 7 | |a BUSINESS & ECONOMICS / Quality Control |2 bisacsh | |
650 | 7 | |a TECHNOLOGY & ENGINEERING / Quality Control |2 bisacsh | |
650 | 7 | |a Consumer satisfaction / Statistical methods |2 fast | |
650 | 7 | |a Service industries / Quality control |2 fast | |
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Datensatz im Suchindex
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any_adam_object | |
author | Albeanu, Mircea |
author_facet | Albeanu, Mircea |
author_role | aut |
author_sort | Albeanu, Mircea |
author_variant | m a ma |
building | Verbundindex |
bvnumber | BV043144174 |
classification_rvk | QV 578 |
collection | ZDB-4-EBA |
ctrlnum | (OCoLC)703375089 (DE-599)BVBBV043144174 |
dewey-full | 658.562 |
dewey-hundreds | 600 - Technology (Applied sciences) |
dewey-ones | 658 - General management |
dewey-raw | 658.562 |
dewey-search | 658.562 |
dewey-sort | 3658.562 |
dewey-tens | 650 - Management and auxiliary services |
discipline | Wirtschaftswissenschaften |
format | Electronic eBook |
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illustrated | Not Illustrated |
indexdate | 2024-07-10T07:18:48Z |
institution | BVB |
isbn | 056609164X 0566091658 9780566091650 |
language | English |
oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-028568365 |
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physical | 1 Online-Ressource (ix, 128 p.) |
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series2 | Gower HR transformation series |
spelling | Albeanu, Mircea Verfasser aut Six Sigma in HR transformation achieving excellence in service delivery Mircea Albeanu, Ian Hunter, Jo Radford Farnham, England Gower Pub. c2010 1 Online-Ressource (ix, 128 p.) txt rdacontent c rdamedia cr rdacarrier Gower HR transformation series Title from title screen Includes bibliographical references "In the business world, especially in manufacturing or quality management, the term Six Sigma usually refers to a set of tools and methodologies developed by Motorola to improve processes by eliminating defects. So why should the HR professional care what Six Sigma is or how it can be applied in the HR function? According to Orion Partners' specialists, there are ten key reasons: to create excellence in process delivery; to reduce defects; to increase efficiency; to create a quality focused mindset; to benefit from best practice; to bring clarity to the processes of HR; to use a structured scientific approach; to speak the same language and improve communication; to gain control over your processes; and to strengthen your business case" "Mircea Albeanu and lan Hunter, along with Jo Radford, explain some of the basic concepts to show how applying Six Sigma tools and methodologies can be used to manage the practical challenges of improving HR operations to meet your organization's expectations at a lower cost and with greater efficiency. To help illustrate some of the key messages examples are drawn from Orion Partners' work using Six Sigma tools with international organizations over the last seven years" "This concise guide is ideal for project and programme managers involved in business transformation, and for HR managers as well as Six Sigma specialists seeking to understand its applications within human resources"--Jacket BUSINESS & ECONOMICS / Quality Control bisacsh TECHNOLOGY & ENGINEERING / Quality Control bisacsh Consumer satisfaction / Statistical methods fast Service industries / Quality control fast Six sigma (Quality control standard) fast Wirtschaft Six sigma (Quality control standard) Service industries Quality control Consumer satisfaction Statistical methods Hunter, Ian Sonstige oth Radford, Jo Sonstige oth Erscheint auch als Druck-Ausgabe, Paperback 978-0-566-09164-3 http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=389097 Aggregator Volltext |
spellingShingle | Albeanu, Mircea Six Sigma in HR transformation achieving excellence in service delivery BUSINESS & ECONOMICS / Quality Control bisacsh TECHNOLOGY & ENGINEERING / Quality Control bisacsh Consumer satisfaction / Statistical methods fast Service industries / Quality control fast Six sigma (Quality control standard) fast Wirtschaft Six sigma (Quality control standard) Service industries Quality control Consumer satisfaction Statistical methods |
title | Six Sigma in HR transformation achieving excellence in service delivery |
title_auth | Six Sigma in HR transformation achieving excellence in service delivery |
title_exact_search | Six Sigma in HR transformation achieving excellence in service delivery |
title_full | Six Sigma in HR transformation achieving excellence in service delivery Mircea Albeanu, Ian Hunter, Jo Radford |
title_fullStr | Six Sigma in HR transformation achieving excellence in service delivery Mircea Albeanu, Ian Hunter, Jo Radford |
title_full_unstemmed | Six Sigma in HR transformation achieving excellence in service delivery Mircea Albeanu, Ian Hunter, Jo Radford |
title_short | Six Sigma in HR transformation |
title_sort | six sigma in hr transformation achieving excellence in service delivery |
title_sub | achieving excellence in service delivery |
topic | BUSINESS & ECONOMICS / Quality Control bisacsh TECHNOLOGY & ENGINEERING / Quality Control bisacsh Consumer satisfaction / Statistical methods fast Service industries / Quality control fast Six sigma (Quality control standard) fast Wirtschaft Six sigma (Quality control standard) Service industries Quality control Consumer satisfaction Statistical methods |
topic_facet | BUSINESS & ECONOMICS / Quality Control TECHNOLOGY & ENGINEERING / Quality Control Consumer satisfaction / Statistical methods Service industries / Quality control Six sigma (Quality control standard) Wirtschaft Service industries Quality control Consumer satisfaction Statistical methods |
url | http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=389097 |
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