Calming upset customers: stay in control-- in any situation
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
[United States]
Axzo Press
©2009
|
| Ausgabe: | 4th ed |
| Schriftenreihe: | Fifty-Minute series
|
| Schlagworte: | |
| Online-Zugang: | FAW01 FAW02 Volltext |
| Beschreibung: | "A Crisp fifty-minute series book." Includes bibliographical references (page 86) The importance of calming upset customers -- Why customers get upset -- Preventing behaviors that irritate others -- Practicing behaviors that calm customers -- Tips for managers |
| Beschreibung: | 1 Online-Ressource (ii, 86 pages) |
| ISBN: | 1426018347 1426030991 9781426018343 9781426030994 |
Internformat
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| 490 | 0 | |a Fifty-Minute series | |
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| 500 | |a Includes bibliographical references (page 86) | ||
| 500 | |a The importance of calming upset customers -- Why customers get upset -- Preventing behaviors that irritate others -- Practicing behaviors that calm customers -- Tips for managers | ||
| 650 | 7 | |a BUSINESS & ECONOMICS / Customer Relations |2 bisacsh | |
| 650 | 7 | |a Consumer complaints |2 fast | |
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| 650 | 4 | |a Customer services | |
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Datensatz im Suchindex
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| author | Morgan, Rebecca L. |
| author_facet | Morgan, Rebecca L. |
| author_role | aut |
| author_sort | Morgan, Rebecca L. |
| author_variant | r l m rl rlm |
| building | Verbundindex |
| bvnumber | BV043142021 |
| collection | ZDB-4-EBA |
| ctrlnum | (OCoLC)750175178 (DE-599)BVBBV043142021 |
| dewey-full | 658.8/12 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.8/12 |
| dewey-search | 658.8/12 |
| dewey-sort | 3658.8 212 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| edition | 4th ed |
| format | Electronic eBook |
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| illustrated | Not Illustrated |
| indexdate | 2024-07-10T07:18:44Z |
| institution | BVB |
| isbn | 1426018347 1426030991 9781426018343 9781426030994 |
| language | English |
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| physical | 1 Online-Ressource (ii, 86 pages) |
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| publishDate | 2009 |
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| publisher | Axzo Press |
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| series2 | Fifty-Minute series |
| spelling | Morgan, Rebecca L. Verfasser aut Calming upset customers stay in control-- in any situation Rebecca L. Morgan 4th ed [United States] Axzo Press ©2009 1 Online-Ressource (ii, 86 pages) txt rdacontent c rdamedia cr rdacarrier Fifty-Minute series "A Crisp fifty-minute series book." Includes bibliographical references (page 86) The importance of calming upset customers -- Why customers get upset -- Preventing behaviors that irritate others -- Practicing behaviors that calm customers -- Tips for managers BUSINESS & ECONOMICS / Customer Relations bisacsh Consumer complaints fast Customer services fast Wirtschaft Customer services Consumer complaints http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=383331 Aggregator Volltext |
| spellingShingle | Morgan, Rebecca L. Calming upset customers stay in control-- in any situation BUSINESS & ECONOMICS / Customer Relations bisacsh Consumer complaints fast Customer services fast Wirtschaft Customer services Consumer complaints |
| title | Calming upset customers stay in control-- in any situation |
| title_auth | Calming upset customers stay in control-- in any situation |
| title_exact_search | Calming upset customers stay in control-- in any situation |
| title_full | Calming upset customers stay in control-- in any situation Rebecca L. Morgan |
| title_fullStr | Calming upset customers stay in control-- in any situation Rebecca L. Morgan |
| title_full_unstemmed | Calming upset customers stay in control-- in any situation Rebecca L. Morgan |
| title_short | Calming upset customers |
| title_sort | calming upset customers stay in control in any situation |
| title_sub | stay in control-- in any situation |
| topic | BUSINESS & ECONOMICS / Customer Relations bisacsh Consumer complaints fast Customer services fast Wirtschaft Customer services Consumer complaints |
| topic_facet | BUSINESS & ECONOMICS / Customer Relations Consumer complaints Customer services Wirtschaft |
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