Communication skills: stepladders to success for the professional
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Bibliographische Detailangaben
1. Verfasser: Ellis, Richard (VerfasserIn)
Format: Elektronisch E-Book
Sprache:English
Veröffentlicht: Bristol Intellect 2009
Ausgabe:2. ed
Schlagworte:
Online-Zugang:FAW01
FAW02
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Beschreibung:Includes bibliographical references
Essential reading for young professionals on the first rung of their career ladders, this second edition is an up-to-date and invaluable guide to improved communication skills, designed to develop the ambitious individual's prospects in their chosen profession. Tackling a broad range of different communication skills in careful detail, the book also contains guidance for the ongoing development of these skills, and is useful for professionals at every level of competence in communicating. Ellis promotes reflection and participation through exercises, encouraging not just passive reading, but a
Front Cover; Preliminary Pages; Contents; Acknowledgements; 1 Introduction to New Edition; 2 Skills Development; 3 Interpersonal Skills; 4 Before You Start Communicating: Your Audience; 5 Listening and Interviewing; 6 Being Interviewed; 7 That Favourite & ndash; The Telephone; 8 Assertiveness, Styles of Communication and Managing Conflict; 9 Negotiation; 10 Communication in Groups; 11 Communicating In and Out of the Chair; 12 Communicating on your Feet: Presenting Yourself to Others; 13 Communication via the Keyboard: The Ingredients of Effective Writing; 14 The Process of Writing
Beschreibung:1 Online-Ressource (204 pages)
ISBN:1841502499
1841502987
9781841502496
9781841502984

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