What customers like about you: adding emotional value for service excellence and competitive advantage
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
London
Nicholas Brealey Pub.
1999
|
| Schlagworte: | |
| Online-Zugang: | Volltext |
| Beschreibung: | Master and use copy. Digital master created according to Benchmark for Faithful Digital Reproductions of Monographs and Serials, Version 1. Digital Library Federation, December 2002 Includes bibliographical references and index Publisher Fact Sheet Annotation |
| Beschreibung: | 1 Online-Ressource (304 p.) |
| ISBN: | 0585440476 9780585440477 |
Internformat
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| 100 | 1 | |a Freemantle, David |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a What customers like about you |b adding emotional value for service excellence and competitive advantage |c David Freemantle |
| 264 | 1 | |a London |b Nicholas Brealey Pub. |c 1999 | |
| 300 | |a 1 Online-Ressource (304 p.) | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b c |2 rdamedia | ||
| 338 | |b cr |2 rdacarrier | ||
| 500 | |a Master and use copy. Digital master created according to Benchmark for Faithful Digital Reproductions of Monographs and Serials, Version 1. Digital Library Federation, December 2002 | ||
| 500 | |a Includes bibliographical references and index | ||
| 500 | |a Publisher Fact Sheet | ||
| 500 | |a Annotation | ||
| 650 | 4 | |a Consumers / Research | |
| 650 | 4 | |a Success in business | |
| 650 | 4 | |a Consumers / Attitudes | |
| 650 | 7 | |a BUSINESS & ECONOMICS / Customer Relations |2 bisacsh | |
| 650 | 7 | |a Customer loyalty |2 fast | |
| 650 | 7 | |a Customer relations |2 fast | |
| 650 | 7 | |a Service industries |2 fast | |
| 650 | 7 | |a Verkopen |2 gtt | |
| 650 | 4 | |a Wirtschaft | |
| 650 | 4 | |a Customer loyalty | |
| 650 | 4 | |a Customer relations | |
| 650 | 4 | |a Service industries | |
| 655 | 7 | |8 1\p |0 (DE-588)4123623-3 |a Lehrbuch |2 gnd-content | |
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Datensatz im Suchindex
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| any_adam_object | |
| author | Freemantle, David |
| author_facet | Freemantle, David |
| author_role | aut |
| author_sort | Freemantle, David |
| author_variant | d f df |
| building | Verbundindex |
| bvnumber | BV043129283 |
| collection | ZDB-4-EBA |
| ctrlnum | (OCoLC)52296866 (DE-599)BVBBV043129283 |
| dewey-full | 658.8/12 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.8/12 |
| dewey-search | 658.8/12 |
| dewey-sort | 3658.8 212 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| format | Electronic eBook |
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| spelling | Freemantle, David Verfasser aut What customers like about you adding emotional value for service excellence and competitive advantage David Freemantle London Nicholas Brealey Pub. 1999 1 Online-Ressource (304 p.) txt rdacontent c rdamedia cr rdacarrier Master and use copy. Digital master created according to Benchmark for Faithful Digital Reproductions of Monographs and Serials, Version 1. Digital Library Federation, December 2002 Includes bibliographical references and index Publisher Fact Sheet Annotation Consumers / Research Success in business Consumers / Attitudes BUSINESS & ECONOMICS / Customer Relations bisacsh Customer loyalty fast Customer relations fast Service industries fast Verkopen gtt Wirtschaft Customer loyalty Customer relations Service industries 1\p (DE-588)4123623-3 Lehrbuch gnd-content Erscheint auch als Druck-Ausgabe, Paperback 1-85788-201-6 Erscheint auch als Druck-Ausgabe, Paperback 978-1-85788-201-8 Erscheint auch als Druck-Ausgabe, Paperback 1-85788-206-7 Erscheint auch als Druck-Ausgabe, Paperback 978-1-85788-206-3 http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=78707 Aggregator Volltext 1\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk |
| spellingShingle | Freemantle, David What customers like about you adding emotional value for service excellence and competitive advantage Consumers / Research Success in business Consumers / Attitudes BUSINESS & ECONOMICS / Customer Relations bisacsh Customer loyalty fast Customer relations fast Service industries fast Verkopen gtt Wirtschaft Customer loyalty Customer relations Service industries |
| subject_GND | (DE-588)4123623-3 |
| title | What customers like about you adding emotional value for service excellence and competitive advantage |
| title_auth | What customers like about you adding emotional value for service excellence and competitive advantage |
| title_exact_search | What customers like about you adding emotional value for service excellence and competitive advantage |
| title_full | What customers like about you adding emotional value for service excellence and competitive advantage David Freemantle |
| title_fullStr | What customers like about you adding emotional value for service excellence and competitive advantage David Freemantle |
| title_full_unstemmed | What customers like about you adding emotional value for service excellence and competitive advantage David Freemantle |
| title_short | What customers like about you |
| title_sort | what customers like about you adding emotional value for service excellence and competitive advantage |
| title_sub | adding emotional value for service excellence and competitive advantage |
| topic | Consumers / Research Success in business Consumers / Attitudes BUSINESS & ECONOMICS / Customer Relations bisacsh Customer loyalty fast Customer relations fast Service industries fast Verkopen gtt Wirtschaft Customer loyalty Customer relations Service industries |
| topic_facet | Consumers / Research Success in business Consumers / Attitudes BUSINESS & ECONOMICS / Customer Relations Customer loyalty Customer relations Service industries Verkopen Wirtschaft Lehrbuch |
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