Emotional and interpersonal dimensions of health services: enriching the art of care with the science of care
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Format: Elektronisch E-Book
Sprache:English
Veröffentlicht: Montreal, Que. Published for the McGill Initiative for the Integrative Management of Health in collaboration with Institut universitaire de gériatrie de Montréal by McGill-Queen's University Press 2003
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Beschreibung:Papers originally presented at a conference held at the Faculty of Management, McGill University, May 18-19, 2000
Includes bibliographical references (p. [163]-186) and index
Introduction -- -- Integrating the art and science of care into the everyday delivery of health services : challenges for research and practice / Laurette Dubé, Guylaine Ferland, and D.S. Moskowitz -- -- Part One. The Art of Care, Organizational Constraints, and Patient and Provider Outcomes -- -- Measuring the quality of the primary care relationship / Dana Gelb Safran -- The emotional and interpersonal dimensions of health care and their impact on organizational and clinical outcomes : building an integrative, action-oriented research agenda / Carole A. Estabrooks -- Measuring and monitoring patient outcomes / Diane M. Irvine Doran -- -- Part Two. The Science of Care : Focus on Emotional Processes -- -- Behind every great caregiver : the emotional labour in health care / Arlie Russell Hochschild -- Patient emotions in a clinical context : coping with anxiety and depression and other negative emotions / Gilbert Pinard -- Patient emotions and the "engineering" of provider responses for more effective care / Laurette Dubé -- -- Part Three. The Science of Care : Focus on Interpersonal Processes -- -- Interpersonal process in the patient-physician relationship / Debra L. Roter -- Patient-practitioner communication in conventional and complementary medicine contexts / Heather Boon -- An interpersonal social support approach to understanding the patient-practitioner relationship / Krista K. Trobst -- -- Part Four. Challenges in Integrating the Art and Science of Care into Health Research and Practice -- -- Dynamic conceptions of dimensions in the interpersonal domain / D.S. Moskowitz -- Methodological challenges to capturing dynamical aspects of health care acquisition / Lawrence R. Levy, Richard W.J. Neufeld, and Weiguang Yao -- Outcomes in health care : motivation, measures, and drivers at the population level / Terrence Montague
Beschreibung:1 Online-Ressource (200 p.)
ISBN:0773525610
0773525629
0773571183
9780773525610
9780773525627
9780773571181

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