The customer service intervention: bottom-line tactics for front-line managers
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
Amherst, Mass.
HRD Press
c2003
|
| Schlagworte: | |
| Online-Zugang: | FAW01 FAW02 Volltext |
| Beschreibung: | 1 Online-Ressource (xii, 173 p.) |
| ISBN: | 1599966727 9781599966724 |
Internformat
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| 650 | 4 | |a Customer services | |
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Datensatz im Suchindex
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| author | Martin, Carolyn A., Ph. D. |
| author_facet | Martin, Carolyn A., Ph. D. |
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| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.8/12 |
| dewey-search | 658.8/12 |
| dewey-sort | 3658.8 212 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| format | Electronic eBook |
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| id | DE-604.BV043126465 |
| illustrated | Not Illustrated |
| indexdate | 2024-07-10T07:18:14Z |
| institution | BVB |
| isbn | 1599966727 9781599966724 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-028550656 |
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| publishDate | 2003 |
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| publisher | HRD Press |
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| spelling | Martin, Carolyn A., Ph. D. Verfasser aut The customer service intervention bottom-line tactics for front-line managers by Carolyn A. Martin & Bruce Tulgan Amherst, Mass. HRD Press c2003 1 Online-Ressource (xii, 173 p.) txt rdacontent c rdamedia cr rdacarrier BUSINESS & ECONOMICS / Customer Relations bisacsh Customer services fast Wirtschaft Customer services Tulgan, Bruce Sonstige oth http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=320124 Aggregator Volltext |
| spellingShingle | Martin, Carolyn A., Ph. D. The customer service intervention bottom-line tactics for front-line managers BUSINESS & ECONOMICS / Customer Relations bisacsh Customer services fast Wirtschaft Customer services |
| title | The customer service intervention bottom-line tactics for front-line managers |
| title_auth | The customer service intervention bottom-line tactics for front-line managers |
| title_exact_search | The customer service intervention bottom-line tactics for front-line managers |
| title_full | The customer service intervention bottom-line tactics for front-line managers by Carolyn A. Martin & Bruce Tulgan |
| title_fullStr | The customer service intervention bottom-line tactics for front-line managers by Carolyn A. Martin & Bruce Tulgan |
| title_full_unstemmed | The customer service intervention bottom-line tactics for front-line managers by Carolyn A. Martin & Bruce Tulgan |
| title_short | The customer service intervention |
| title_sort | the customer service intervention bottom line tactics for front line managers |
| title_sub | bottom-line tactics for front-line managers |
| topic | BUSINESS & ECONOMICS / Customer Relations bisacsh Customer services fast Wirtschaft Customer services |
| topic_facet | BUSINESS & ECONOMICS / Customer Relations Customer services Wirtschaft |
| url | http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=320124 |
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