What to say to a porcupine: 20 humorous tales that get to the heart of great customer service
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
New York
American Management Association
c2008
|
| Schlagworte: | |
| Online-Zugang: | FAW01 FAW02 Volltext |
| Beschreibung: | Includes index Acknowledgments; Introduction; Section I: The Basics; Section II: On the Front Lines; Section III: R-E-S-P-E-C-T; Section IV: Service Strategy; Section V: You and Your Service Team; Epilogue: Good Service Is More Than a Fable; Index; About the Author An entertaining, instructive collection of fables that will inspire the kind of customer service that keeps people coming back! |
| Beschreibung: | 1 Online-Ressource (xiv, 111 p.) |
| ISBN: | 0814410561 9780814410561 |
Internformat
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| 245 | 1 | 0 | |a What to say to a porcupine |b 20 humorous tales that get to the heart of great customer service |c Richard S. Gallagher |
| 264 | 1 | |a New York |b American Management Association |c c2008 | |
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| 500 | |a An entertaining, instructive collection of fables that will inspire the kind of customer service that keeps people coming back! | ||
| 650 | 7 | |a BUSINESS & ECONOMICS / Customer Relations |2 bisacsh | |
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Datensatz im Suchindex
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| author | Gallagher, Richard S. |
| author_facet | Gallagher, Richard S. |
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| author_sort | Gallagher, Richard S. |
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| dewey-full | 658.8/12 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.8/12 |
| dewey-search | 658.8/12 |
| dewey-sort | 3658.8 212 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| format | Electronic eBook |
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| id | DE-604.BV043116140 |
| illustrated | Not Illustrated |
| indexdate | 2024-07-10T07:17:55Z |
| institution | BVB |
| isbn | 0814410561 9780814410561 |
| language | English |
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| spelling | Gallagher, Richard S. Verfasser aut What to say to a porcupine 20 humorous tales that get to the heart of great customer service Richard S. Gallagher New York American Management Association c2008 1 Online-Ressource (xiv, 111 p.) txt rdacontent c rdamedia cr rdacarrier Includes index Acknowledgments; Introduction; Section I: The Basics; Section II: On the Front Lines; Section III: R-E-S-P-E-C-T; Section IV: Service Strategy; Section V: You and Your Service Team; Epilogue: Good Service Is More Than a Fable; Index; About the Author An entertaining, instructive collection of fables that will inspire the kind of customer service that keeps people coming back! BUSINESS & ECONOMICS / Customer Relations bisacsh Customer relations fast Customer services fast Customer services / Management fast Wirtschaft Customer services Humor Customer services Management Humor Customer relations Humor Erscheint auch als Druckausgabe 0-8144-1055-3 Erscheint auch als Druckausgabe 978-0-8144-1055-4 http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=224456 Aggregator Volltext |
| spellingShingle | Gallagher, Richard S. What to say to a porcupine 20 humorous tales that get to the heart of great customer service BUSINESS & ECONOMICS / Customer Relations bisacsh Customer relations fast Customer services fast Customer services / Management fast Wirtschaft Customer services Humor Customer services Management Humor Customer relations Humor |
| title | What to say to a porcupine 20 humorous tales that get to the heart of great customer service |
| title_auth | What to say to a porcupine 20 humorous tales that get to the heart of great customer service |
| title_exact_search | What to say to a porcupine 20 humorous tales that get to the heart of great customer service |
| title_full | What to say to a porcupine 20 humorous tales that get to the heart of great customer service Richard S. Gallagher |
| title_fullStr | What to say to a porcupine 20 humorous tales that get to the heart of great customer service Richard S. Gallagher |
| title_full_unstemmed | What to say to a porcupine 20 humorous tales that get to the heart of great customer service Richard S. Gallagher |
| title_short | What to say to a porcupine |
| title_sort | what to say to a porcupine 20 humorous tales that get to the heart of great customer service |
| title_sub | 20 humorous tales that get to the heart of great customer service |
| topic | BUSINESS & ECONOMICS / Customer Relations bisacsh Customer relations fast Customer services fast Customer services / Management fast Wirtschaft Customer services Humor Customer services Management Humor Customer relations Humor |
| topic_facet | BUSINESS & ECONOMICS / Customer Relations Customer relations Customer services Customer services / Management Wirtschaft Customer services Humor Customer services Management Humor Customer relations Humor |
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