Critical Thoughts From A Government Mindset:
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
Oxford
Chartridge Books Oxford
2013
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| Schlagworte: | |
| Online-Zugang: | FAW01 FAW02 Volltext |
| Beschreibung: | Cover; Title Page; Copyright; Contents; Foreword by His Highness Sheikh Saif Bin Zayed Al Nahyan; Foreword Professor Konrad Raczkowski; Foreword by Chairman Bingxin Wu; Author's note; Preface; About the author; Part 1: Strategic management; 1 Corporate government strategy development: a case study; Introduction; The Emirates ID background: the strategic context; Project achievements; Strategy impact on Emirates ID; Lessons learned; Conclusion; References; 2 Customer relationship management: proposed framework from a government perspective; Introduction; Customer Relationship Management (CRM) CRM componentsThe allure of CRM technology; The limitations of CRM technology; CRM technology in the context of contemporary communication and service delivery channels; Cloud-based CRM solutions; The complexity of customer relationships in government; Research and development methodology; A proposed CRM framework; Conclusion; References; Part 2: e-Government; 3 e-Government strategies: the case of the United Arab Emirates; Introduction; e-Government: the power of technology; Trust and confidence; e-Government in GCC countries; UAE e-government strategic framework 2012-2014 The UAE national identity management infrastructureConclusion; References; 4 e-Government in Arab countries: a six-stage road map to develop the public sector; Introduction; Citizen-centric government; e-Government maturity models; Information society; The United Nations e-government assessment; e-Government in the context of Arab countries; A potential road map of e-government in Arab countries; Conclusion; References; 5 e-Voting in the UAE FNC elections: a case study; Introduction; Research methodology; Elections and voting; Literature review; e-Voting deployment around the world The UAE FNC electionsSuccess factors; Lessons learned; Conclusion; References; Appendix 1; The National Election Commission (NEC); The Election Management Committee; The Emirates Committee; The Appeals Committee; The Media Committee; The Security Committee; Appendix 2:; Part 3: Identity management; 6 Identity and mobility in a digital world; Introduction; The convergence of digital technology; The UAE digital identity system; The UAE ID and service eco-system; The UAE national ID card and the establishment of trust; Enabling mobile transactions The UAE national ID card and the future of mobilityConclusion; References; 7 Data ownership: who owns 'my data'?; Introduction; Data: a matter of interpretation; The personal data ecosystem and ownership; The need to redefine the ecosystem; Conclusion; References; 8 Triggering the smart card reader supply chain; Introduction; The UAE: a regional leader in electronic identity (e-ID); ID card readers and the reader supply chain in the UAE; The role of the UAE Identity Authority in the ID card reader market; Conclusion; References; Back Cover The chapters in 'Critical Thoughts From A Government Mindset' have been grouped into three categories: (1) strategic management; (2) e-government development and practices; and (3) identity management |
| Beschreibung: | 1 Online-Ressource (481 pages) |
| ISBN: | 1909287652 9781909287655 |
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| 500 | |a Cover; Title Page; Copyright; Contents; Foreword by His Highness Sheikh Saif Bin Zayed Al Nahyan; Foreword Professor Konrad Raczkowski; Foreword by Chairman Bingxin Wu; Author's note; Preface; About the author; Part 1: Strategic management; 1 Corporate government strategy development: a case study; Introduction; The Emirates ID background: the strategic context; Project achievements; Strategy impact on Emirates ID; Lessons learned; Conclusion; References; 2 Customer relationship management: proposed framework from a government perspective; Introduction; Customer Relationship Management (CRM) | ||
| 500 | |a CRM componentsThe allure of CRM technology; The limitations of CRM technology; CRM technology in the context of contemporary communication and service delivery channels; Cloud-based CRM solutions; The complexity of customer relationships in government; Research and development methodology; A proposed CRM framework; Conclusion; References; Part 2: e-Government; 3 e-Government strategies: the case of the United Arab Emirates; Introduction; e-Government: the power of technology; Trust and confidence; e-Government in GCC countries; UAE e-government strategic framework 2012-2014 | ||
| 500 | |a The UAE national identity management infrastructureConclusion; References; 4 e-Government in Arab countries: a six-stage road map to develop the public sector; Introduction; Citizen-centric government; e-Government maturity models; Information society; The United Nations e-government assessment; e-Government in the context of Arab countries; A potential road map of e-government in Arab countries; Conclusion; References; 5 e-Voting in the UAE FNC elections: a case study; Introduction; Research methodology; Elections and voting; Literature review; e-Voting deployment around the world | ||
| 500 | |a The UAE FNC electionsSuccess factors; Lessons learned; Conclusion; References; Appendix 1; The National Election Commission (NEC); The Election Management Committee; The Emirates Committee; The Appeals Committee; The Media Committee; The Security Committee; Appendix 2:; Part 3: Identity management; 6 Identity and mobility in a digital world; Introduction; The convergence of digital technology; The UAE digital identity system; The UAE ID and service eco-system; The UAE national ID card and the establishment of trust; Enabling mobile transactions | ||
| 500 | |a The UAE national ID card and the future of mobilityConclusion; References; 7 Data ownership: who owns 'my data'?; Introduction; Data: a matter of interpretation; The personal data ecosystem and ownership; The need to redefine the ecosystem; Conclusion; References; 8 Triggering the smart card reader supply chain; Introduction; The UAE: a regional leader in electronic identity (e-ID); ID card readers and the reader supply chain in the UAE; The role of the UAE Identity Authority in the ID card reader market; Conclusion; References; Back Cover | ||
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| author | Al-Khouri, Dr Ali M. |
| author_facet | Al-Khouri, Dr Ali M. |
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| dewey-tens | 350 - Public administration and military science |
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| isbn | 1909287652 9781909287655 |
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| spelling | Al-Khouri, Dr Ali M. Verfasser aut Critical Thoughts From A Government Mindset Oxford Chartridge Books Oxford 2013 1 Online-Ressource (481 pages) txt rdacontent c rdamedia cr rdacarrier Cover; Title Page; Copyright; Contents; Foreword by His Highness Sheikh Saif Bin Zayed Al Nahyan; Foreword Professor Konrad Raczkowski; Foreword by Chairman Bingxin Wu; Author's note; Preface; About the author; Part 1: Strategic management; 1 Corporate government strategy development: a case study; Introduction; The Emirates ID background: the strategic context; Project achievements; Strategy impact on Emirates ID; Lessons learned; Conclusion; References; 2 Customer relationship management: proposed framework from a government perspective; Introduction; Customer Relationship Management (CRM) CRM componentsThe allure of CRM technology; The limitations of CRM technology; CRM technology in the context of contemporary communication and service delivery channels; Cloud-based CRM solutions; The complexity of customer relationships in government; Research and development methodology; A proposed CRM framework; Conclusion; References; Part 2: e-Government; 3 e-Government strategies: the case of the United Arab Emirates; Introduction; e-Government: the power of technology; Trust and confidence; e-Government in GCC countries; UAE e-government strategic framework 2012-2014 The UAE national identity management infrastructureConclusion; References; 4 e-Government in Arab countries: a six-stage road map to develop the public sector; Introduction; Citizen-centric government; e-Government maturity models; Information society; The United Nations e-government assessment; e-Government in the context of Arab countries; A potential road map of e-government in Arab countries; Conclusion; References; 5 e-Voting in the UAE FNC elections: a case study; Introduction; Research methodology; Elections and voting; Literature review; e-Voting deployment around the world The UAE FNC electionsSuccess factors; Lessons learned; Conclusion; References; Appendix 1; The National Election Commission (NEC); The Election Management Committee; The Emirates Committee; The Appeals Committee; The Media Committee; The Security Committee; Appendix 2:; Part 3: Identity management; 6 Identity and mobility in a digital world; Introduction; The convergence of digital technology; The UAE digital identity system; The UAE ID and service eco-system; The UAE national ID card and the establishment of trust; Enabling mobile transactions The UAE national ID card and the future of mobilityConclusion; References; 7 Data ownership: who owns 'my data'?; Introduction; Data: a matter of interpretation; The personal data ecosystem and ownership; The need to redefine the ecosystem; Conclusion; References; 8 Triggering the smart card reader supply chain; Introduction; The UAE: a regional leader in electronic identity (e-ID); ID card readers and the reader supply chain in the UAE; The role of the UAE Identity Authority in the ID card reader market; Conclusion; References; Back Cover The chapters in 'Critical Thoughts From A Government Mindset' have been grouped into three categories: (1) strategic management; (2) e-government development and practices; and (3) identity management POLITICAL SCIENCE / Public Affairs & Administration bisacsh Biometric identification fast Electronic voting fast Internet in public administration fast Public administration fast Internet in public administration United Arab Emirates Public administration United Arab Emirates Electronic voting United Arab Emirates Biometric identification United Arab Emirates Internet in public administration Arab countries http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=636999 Aggregator Volltext |
| spellingShingle | Al-Khouri, Dr Ali M. Critical Thoughts From A Government Mindset POLITICAL SCIENCE / Public Affairs & Administration bisacsh Biometric identification fast Electronic voting fast Internet in public administration fast Public administration fast Internet in public administration United Arab Emirates Public administration United Arab Emirates Electronic voting United Arab Emirates Biometric identification United Arab Emirates Internet in public administration Arab countries |
| title | Critical Thoughts From A Government Mindset |
| title_auth | Critical Thoughts From A Government Mindset |
| title_exact_search | Critical Thoughts From A Government Mindset |
| title_full | Critical Thoughts From A Government Mindset |
| title_fullStr | Critical Thoughts From A Government Mindset |
| title_full_unstemmed | Critical Thoughts From A Government Mindset |
| title_short | Critical Thoughts From A Government Mindset |
| title_sort | critical thoughts from a government mindset |
| topic | POLITICAL SCIENCE / Public Affairs & Administration bisacsh Biometric identification fast Electronic voting fast Internet in public administration fast Public administration fast Internet in public administration United Arab Emirates Public administration United Arab Emirates Electronic voting United Arab Emirates Biometric identification United Arab Emirates Internet in public administration Arab countries |
| topic_facet | POLITICAL SCIENCE / Public Affairs & Administration Biometric identification Electronic voting Internet in public administration Public administration Internet in public administration United Arab Emirates Public administration United Arab Emirates Electronic voting United Arab Emirates Biometric identification United Arab Emirates Internet in public administration Arab countries |
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