ITIL foundation essentials: the exam facts you need
Saved in:
| Main Author: | |
|---|---|
| Format: | Electronic eBook |
| Language: | English |
| Published: |
Ely, Cambridgeshire, U.K.
IT Governance Pub.
2012
|
| Subjects: | |
| Online Access: | FAW01 FAW02 Volltext |
| Item Description: | Title from title screen ITIL Foundation Essentials is a distillation of critical information - no waffle or padding - just exactly what you need to understand the key points required for a successful exam. Aimed at self-study candidates, ITIL community training delegates, itSMF/BCS members and V2 Foundation Certificate holders, who have yet to take an upgraded exam, this pocket guide is fully aligned with the ITIL 2011 core volumes Introducing ITIL -- Services -- Service management -- Stakeholders -- Process, functions, roles -- The service lifecycle -- Service strategy -- Service design -- Service transition -- Service operation -- Continual service improvement (CSI) -- Roles -- Service management automation -- Service management skills and training -- The ITIL qualification scheme -- The foundation exam |
| Physical Description: | 1 Online-Ressource |
| ISBN: | 1849283990 1849284008 1849284016 9781849283991 9781849284004 9781849284011 |
Staff View
MARC
| LEADER | 00000nmm a2200000zc 4500 | ||
|---|---|---|---|
| 001 | BV043101818 | ||
| 003 | DE-604 | ||
| 005 | 00000000000000.0 | ||
| 007 | cr|uuu---uuuuu | ||
| 008 | 151126s2012 |||| o||u| ||||||eng d | ||
| 020 | |a 1849283990 |9 1-84928-399-0 | ||
| 020 | |a 1849284008 |c electronic bk. |9 1-84928-400-8 | ||
| 020 | |a 1849284016 |9 1-84928-401-6 | ||
| 020 | |a 9781849283991 |9 978-1-84928-399-1 | ||
| 020 | |a 9781849284004 |c electronic bk. |9 978-1-84928-400-4 | ||
| 020 | |a 9781849284011 |9 978-1-84928-401-1 | ||
| 035 | |a (OCoLC)833573785 | ||
| 035 | |a (DE-599)BVBBV043101818 | ||
| 040 | |a DE-604 |b ger |e aacr | ||
| 041 | 0 | |a eng | |
| 049 | |a DE-1046 |a DE-1047 | ||
| 082 | 0 | |a 004.068/076 |2 23 | |
| 100 | 1 | |a Agutter, Claire |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a ITIL foundation essentials |b the exam facts you need |c Claire Agutter |
| 264 | 1 | |a Ely, Cambridgeshire, U.K. |b IT Governance Pub. |c 2012 | |
| 300 | |a 1 Online-Ressource | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b c |2 rdamedia | ||
| 338 | |b cr |2 rdacarrier | ||
| 500 | |a Title from title screen | ||
| 500 | |a ITIL Foundation Essentials is a distillation of critical information - no waffle or padding - just exactly what you need to understand the key points required for a successful exam. Aimed at self-study candidates, ITIL community training delegates, itSMF/BCS members and V2 Foundation Certificate holders, who have yet to take an upgraded exam, this pocket guide is fully aligned with the ITIL 2011 core volumes | ||
| 500 | |a Introducing ITIL -- Services -- Service management -- Stakeholders -- Process, functions, roles -- The service lifecycle -- Service strategy -- Service design -- Service transition -- Service operation -- Continual service improvement (CSI) -- Roles -- Service management automation -- Service management skills and training -- The ITIL qualification scheme -- The foundation exam | ||
| 630 | 0 | 4 | |a IT infrastructure library |x Examinations |v Study guides |
| 650 | 4 | |a Information technology / Management / Examinations / Study guides | |
| 650 | 4 | |a Information technology projects / Management / Examinations / Study guides | |
| 650 | 4 | |a Electronic data processing personnel / Certification | |
| 650 | 4 | |a Support services (Management) / Examinations / Study guides | |
| 650 | 7 | |a COMPUTERS / Computer Literacy |2 bisacsh | |
| 650 | 7 | |a COMPUTERS / Computer Science |2 bisacsh | |
| 650 | 7 | |a COMPUTERS / Data Processing |2 bisacsh | |
| 650 | 7 | |a COMPUTERS / Hardware / General |2 bisacsh | |
| 650 | 7 | |a COMPUTERS / Information Technology |2 bisacsh | |
| 650 | 7 | |a COMPUTERS / Machine Theory |2 bisacsh | |
| 650 | 7 | |a COMPUTERS / Reference |2 bisacsh | |
| 650 | 7 | |a IT infrastructure library / Examinations / Study guides |2 blmlsh | |
| 650 | 7 | |a COMPUTERS / General |2 bisacsh | |
| 650 | 4 | |a Informatik | |
| 650 | 4 | |a Information technology |x Management |x Examinations |v Study guides | |
| 650 | 4 | |a Information technology projects |x Management |x Examinations |v Study guides | |
| 650 | 4 | |a Electronic data processing personnel |x Certification | |
| 650 | 4 | |a Support services (Management) |x Examinations |v Study guides | |
| 856 | 4 | 0 | |u http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=571579 |x Aggregator |3 Volltext |
| 912 | |a ZDB-4-EBA | ||
| 999 | |a oai:aleph.bib-bvb.de:BVB01-028526010 | ||
| 966 | e | |u http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=571579 |l FAW01 |p ZDB-4-EBA |q FAW_PDA_EBA |x Aggregator |3 Volltext | |
| 966 | e | |u http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=571579 |l FAW02 |p ZDB-4-EBA |q FAW_PDA_EBA |x Aggregator |3 Volltext | |
Record in the Search Index
| _version_ | 1804175512569905152 |
|---|---|
| any_adam_object | |
| author | Agutter, Claire |
| author_facet | Agutter, Claire |
| author_role | aut |
| author_sort | Agutter, Claire |
| author_variant | c a ca |
| building | Verbundindex |
| bvnumber | BV043101818 |
| collection | ZDB-4-EBA |
| ctrlnum | (OCoLC)833573785 (DE-599)BVBBV043101818 |
| dewey-full | 004.068/076 |
| dewey-hundreds | 000 - Computer science, information, general works |
| dewey-ones | 004 - Computer science |
| dewey-raw | 004.068/076 |
| dewey-search | 004.068/076 |
| dewey-sort | 14.068 276 |
| dewey-tens | 000 - Computer science, information, general works |
| discipline | Informatik |
| format | Electronic eBook |
| fullrecord | <?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>03616nmm a2200637zc 4500</leader><controlfield tag="001">BV043101818</controlfield><controlfield tag="003">DE-604</controlfield><controlfield tag="005">00000000000000.0</controlfield><controlfield tag="007">cr|uuu---uuuuu</controlfield><controlfield tag="008">151126s2012 |||| o||u| ||||||eng d</controlfield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">1849283990</subfield><subfield code="9">1-84928-399-0</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">1849284008</subfield><subfield code="c">electronic bk.</subfield><subfield code="9">1-84928-400-8</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">1849284016</subfield><subfield code="9">1-84928-401-6</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9781849283991</subfield><subfield code="9">978-1-84928-399-1</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9781849284004</subfield><subfield code="c">electronic bk.</subfield><subfield code="9">978-1-84928-400-4</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9781849284011</subfield><subfield code="9">978-1-84928-401-1</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)833573785</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-599)BVBBV043101818</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">DE-604</subfield><subfield code="b">ger</subfield><subfield code="e">aacr</subfield></datafield><datafield tag="041" ind1="0" ind2=" "><subfield code="a">eng</subfield></datafield><datafield tag="049" ind1=" " ind2=" "><subfield code="a">DE-1046</subfield><subfield code="a">DE-1047</subfield></datafield><datafield tag="082" ind1="0" ind2=" "><subfield code="a">004.068/076</subfield><subfield code="2">23</subfield></datafield><datafield tag="100" ind1="1" ind2=" "><subfield code="a">Agutter, Claire</subfield><subfield code="e">Verfasser</subfield><subfield code="4">aut</subfield></datafield><datafield tag="245" ind1="1" ind2="0"><subfield code="a">ITIL foundation essentials</subfield><subfield code="b">the exam facts you need</subfield><subfield code="c">Claire Agutter</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="a">Ely, Cambridgeshire, U.K.</subfield><subfield code="b">IT Governance Pub.</subfield><subfield code="c">2012</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">1 Online-Ressource</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="b">c</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="b">cr</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="500" ind1=" " ind2=" "><subfield code="a">Title from title screen</subfield></datafield><datafield tag="500" ind1=" " ind2=" "><subfield code="a">ITIL Foundation Essentials is a distillation of critical information - no waffle or padding - just exactly what you need to understand the key points required for a successful exam. Aimed at self-study candidates, ITIL community training delegates, itSMF/BCS members and V2 Foundation Certificate holders, who have yet to take an upgraded exam, this pocket guide is fully aligned with the ITIL 2011 core volumes</subfield></datafield><datafield tag="500" ind1=" " ind2=" "><subfield code="a">Introducing ITIL -- Services -- Service management -- Stakeholders -- Process, functions, roles -- The service lifecycle -- Service strategy -- Service design -- Service transition -- Service operation -- Continual service improvement (CSI) -- Roles -- Service management automation -- Service management skills and training -- The ITIL qualification scheme -- The foundation exam</subfield></datafield><datafield tag="630" ind1="0" ind2="4"><subfield code="a">IT infrastructure library</subfield><subfield code="x">Examinations</subfield><subfield code="v">Study guides</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Information technology / Management / Examinations / Study guides</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Information technology projects / Management / Examinations / Study guides</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Electronic data processing personnel / Certification</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Support services (Management) / Examinations / Study guides</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">COMPUTERS / Computer Literacy</subfield><subfield code="2">bisacsh</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">COMPUTERS / Computer Science</subfield><subfield code="2">bisacsh</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">COMPUTERS / Data Processing</subfield><subfield code="2">bisacsh</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">COMPUTERS / Hardware / General</subfield><subfield code="2">bisacsh</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">COMPUTERS / Information Technology</subfield><subfield code="2">bisacsh</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">COMPUTERS / Machine Theory</subfield><subfield code="2">bisacsh</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">COMPUTERS / Reference</subfield><subfield code="2">bisacsh</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">IT infrastructure library / Examinations / Study guides</subfield><subfield code="2">blmlsh</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">COMPUTERS / General</subfield><subfield code="2">bisacsh</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Informatik</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Information technology</subfield><subfield code="x">Management</subfield><subfield code="x">Examinations</subfield><subfield code="v">Study guides</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Information technology projects</subfield><subfield code="x">Management</subfield><subfield code="x">Examinations</subfield><subfield code="v">Study guides</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Electronic data processing personnel</subfield><subfield code="x">Certification</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Support services (Management)</subfield><subfield code="x">Examinations</subfield><subfield code="v">Study guides</subfield></datafield><datafield tag="856" ind1="4" ind2="0"><subfield code="u">http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=571579</subfield><subfield code="x">Aggregator</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">ZDB-4-EBA</subfield></datafield><datafield tag="999" ind1=" " ind2=" "><subfield code="a">oai:aleph.bib-bvb.de:BVB01-028526010</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=571579</subfield><subfield code="l">FAW01</subfield><subfield code="p">ZDB-4-EBA</subfield><subfield code="q">FAW_PDA_EBA</subfield><subfield code="x">Aggregator</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=571579</subfield><subfield code="l">FAW02</subfield><subfield code="p">ZDB-4-EBA</subfield><subfield code="q">FAW_PDA_EBA</subfield><subfield code="x">Aggregator</subfield><subfield code="3">Volltext</subfield></datafield></record></collection> |
| id | DE-604.BV043101818 |
| illustrated | Not Illustrated |
| indexdate | 2024-07-10T07:17:28Z |
| institution | BVB |
| isbn | 1849283990 1849284008 1849284016 9781849283991 9781849284004 9781849284011 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-028526010 |
| oclc_num | 833573785 |
| open_access_boolean | |
| owner | DE-1046 DE-1047 |
| owner_facet | DE-1046 DE-1047 |
| physical | 1 Online-Ressource |
| psigel | ZDB-4-EBA ZDB-4-EBA FAW_PDA_EBA |
| publishDate | 2012 |
| publishDateSearch | 2012 |
| publishDateSort | 2012 |
| publisher | IT Governance Pub. |
| record_format | marc |
| spelling | Agutter, Claire Verfasser aut ITIL foundation essentials the exam facts you need Claire Agutter Ely, Cambridgeshire, U.K. IT Governance Pub. 2012 1 Online-Ressource txt rdacontent c rdamedia cr rdacarrier Title from title screen ITIL Foundation Essentials is a distillation of critical information - no waffle or padding - just exactly what you need to understand the key points required for a successful exam. Aimed at self-study candidates, ITIL community training delegates, itSMF/BCS members and V2 Foundation Certificate holders, who have yet to take an upgraded exam, this pocket guide is fully aligned with the ITIL 2011 core volumes Introducing ITIL -- Services -- Service management -- Stakeholders -- Process, functions, roles -- The service lifecycle -- Service strategy -- Service design -- Service transition -- Service operation -- Continual service improvement (CSI) -- Roles -- Service management automation -- Service management skills and training -- The ITIL qualification scheme -- The foundation exam IT infrastructure library Examinations Study guides Information technology / Management / Examinations / Study guides Information technology projects / Management / Examinations / Study guides Electronic data processing personnel / Certification Support services (Management) / Examinations / Study guides COMPUTERS / Computer Literacy bisacsh COMPUTERS / Computer Science bisacsh COMPUTERS / Data Processing bisacsh COMPUTERS / Hardware / General bisacsh COMPUTERS / Information Technology bisacsh COMPUTERS / Machine Theory bisacsh COMPUTERS / Reference bisacsh IT infrastructure library / Examinations / Study guides blmlsh COMPUTERS / General bisacsh Informatik Information technology Management Examinations Study guides Information technology projects Management Examinations Study guides Electronic data processing personnel Certification Support services (Management) Examinations Study guides http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=571579 Aggregator Volltext |
| spellingShingle | Agutter, Claire ITIL foundation essentials the exam facts you need IT infrastructure library Examinations Study guides Information technology / Management / Examinations / Study guides Information technology projects / Management / Examinations / Study guides Electronic data processing personnel / Certification Support services (Management) / Examinations / Study guides COMPUTERS / Computer Literacy bisacsh COMPUTERS / Computer Science bisacsh COMPUTERS / Data Processing bisacsh COMPUTERS / Hardware / General bisacsh COMPUTERS / Information Technology bisacsh COMPUTERS / Machine Theory bisacsh COMPUTERS / Reference bisacsh IT infrastructure library / Examinations / Study guides blmlsh COMPUTERS / General bisacsh Informatik Information technology Management Examinations Study guides Information technology projects Management Examinations Study guides Electronic data processing personnel Certification Support services (Management) Examinations Study guides |
| title | ITIL foundation essentials the exam facts you need |
| title_auth | ITIL foundation essentials the exam facts you need |
| title_exact_search | ITIL foundation essentials the exam facts you need |
| title_full | ITIL foundation essentials the exam facts you need Claire Agutter |
| title_fullStr | ITIL foundation essentials the exam facts you need Claire Agutter |
| title_full_unstemmed | ITIL foundation essentials the exam facts you need Claire Agutter |
| title_short | ITIL foundation essentials |
| title_sort | itil foundation essentials the exam facts you need |
| title_sub | the exam facts you need |
| topic | IT infrastructure library Examinations Study guides Information technology / Management / Examinations / Study guides Information technology projects / Management / Examinations / Study guides Electronic data processing personnel / Certification Support services (Management) / Examinations / Study guides COMPUTERS / Computer Literacy bisacsh COMPUTERS / Computer Science bisacsh COMPUTERS / Data Processing bisacsh COMPUTERS / Hardware / General bisacsh COMPUTERS / Information Technology bisacsh COMPUTERS / Machine Theory bisacsh COMPUTERS / Reference bisacsh IT infrastructure library / Examinations / Study guides blmlsh COMPUTERS / General bisacsh Informatik Information technology Management Examinations Study guides Information technology projects Management Examinations Study guides Electronic data processing personnel Certification Support services (Management) Examinations Study guides |
| topic_facet | IT infrastructure library Examinations Study guides Information technology / Management / Examinations / Study guides Information technology projects / Management / Examinations / Study guides Electronic data processing personnel / Certification Support services (Management) / Examinations / Study guides COMPUTERS / Computer Literacy COMPUTERS / Computer Science COMPUTERS / Data Processing COMPUTERS / Hardware / General COMPUTERS / Information Technology COMPUTERS / Machine Theory COMPUTERS / Reference IT infrastructure library / Examinations / Study guides COMPUTERS / General Informatik Information technology Management Examinations Study guides Information technology projects Management Examinations Study guides Electronic data processing personnel Certification Support services (Management) Examinations Study guides |
| url | http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=571579 |
| work_keys_str_mv | AT agutterclaire itilfoundationessentialstheexamfactsyouneed |