Messages: the communication skills book
Gespeichert in:
Bibliographische Detailangaben
1. Verfasser: McKay, Matthew (VerfasserIn)
Format: Elektronisch E-Book
Sprache:English
Veröffentlicht: Oakland, Calif. New Harbinger Publications c2009
Ausgabe:3rd ed
Schlagworte:
Online-Zugang:FAW01
FAW02
Volltext
Beschreibung:Includes bibliographical references (p. [343]-348) and index
Basic skills. Listening -- Self-disclosure -- Expressing -- Advanced skills. Body language -- Paralanguage and metamessages -- Hidden agendas -- Transactional analysis -- Clarifying language -- Conflict skills. Assertiveness training -- Fair fighting -- Validation strategies -- Negotiation -- Social skills. Prejudgment -- Making contact -- Family skills. Couples skills -- Communicating with children -- Family communications -- Public skills. Influencing others -- Public speaking -- Interviewing
This guide helps readers become adept in active listening, reading body language, identifying communication styles, conflict resolution, public speaking, and more. --from publisher description
Beschreibung:1 Online-Ressource (vi, 358 p.)
ISBN:1572245921
157224853X
1608820947
9781572245921
9781572248533
9781608820948

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