Customer satisfaction: practical tools for building important relationships
Gespeichert in:
1. Verfasser: | |
---|---|
Format: | Elektronisch E-Book |
Sprache: | English |
Veröffentlicht: |
Menlo Park, Calif.
Crisp Publications
c2000
|
Ausgabe: | 3rd ed |
Schriftenreihe: | Fifty-Minute series
|
Schlagworte: | |
Online-Zugang: | FAW01 FAW02 Volltext |
Beschreibung: | Includes bibliographical references |
Beschreibung: | 1 Online-Ressource (viii, 118 p.) |
ISBN: | 1417524820 1560525231 9781417524822 |
Internformat
MARC
LEADER | 00000nmm a2200000zc 4500 | ||
---|---|---|---|
001 | BV043091149 | ||
003 | DE-604 | ||
005 | 00000000000000.0 | ||
007 | cr|uuu---uuuuu | ||
008 | 151126s2000 |||| o||u| ||||||eng d | ||
020 | |a 1417524820 |c electronic bk. |9 1-4175-2482-0 | ||
020 | |a 1560525231 |9 1-56052-523-1 | ||
020 | |a 9781417524822 |c electronic bk. |9 978-1-4175-2482-2 | ||
035 | |a (OCoLC)57596818 | ||
035 | |a (DE-599)BVBBV043091149 | ||
040 | |a DE-604 |b ger |e aacr | ||
041 | 0 | |a eng | |
049 | |a DE-1046 |a DE-1047 | ||
082 | 0 | |a 658.8/12 |2 22 | |
100 | 1 | |a Decker, Dru Scott |e Verfasser |4 aut | |
245 | 1 | 0 | |a Customer satisfaction |b practical tools for building important relationships |c Dru Scott |
250 | |a 3rd ed | ||
264 | 1 | |a Menlo Park, Calif. |b Crisp Publications |c c2000 | |
300 | |a 1 Online-Ressource (viii, 118 p.) | ||
336 | |b txt |2 rdacontent | ||
337 | |b c |2 rdamedia | ||
338 | |b cr |2 rdacarrier | ||
490 | 0 | |a Fifty-Minute series | |
500 | |a Includes bibliographical references | ||
650 | 7 | |a BUSINESS & ECONOMICS / Customer Relations |2 bisacsh | |
650 | 7 | |a Consumer satisfaction |2 fast | |
650 | 7 | |a Customer relations |2 fast | |
650 | 4 | |a Wirtschaft | |
650 | 4 | |a Consumer satisfaction | |
650 | 4 | |a Customer relations | |
856 | 4 | 0 | |u http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=113172 |x Aggregator |3 Volltext |
912 | |a ZDB-4-EBA | ||
999 | |a oai:aleph.bib-bvb.de:BVB01-028515341 | ||
966 | e | |u http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=113172 |l FAW01 |p ZDB-4-EBA |q FAW_PDA_EBA |x Aggregator |3 Volltext | |
966 | e | |u http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=113172 |l FAW02 |p ZDB-4-EBA |q FAW_PDA_EBA |x Aggregator |3 Volltext |
Datensatz im Suchindex
_version_ | 1804175492232773632 |
---|---|
any_adam_object | |
author | Decker, Dru Scott |
author_facet | Decker, Dru Scott |
author_role | aut |
author_sort | Decker, Dru Scott |
author_variant | d s d ds dsd |
building | Verbundindex |
bvnumber | BV043091149 |
collection | ZDB-4-EBA |
ctrlnum | (OCoLC)57596818 (DE-599)BVBBV043091149 |
dewey-full | 658.8/12 |
dewey-hundreds | 600 - Technology (Applied sciences) |
dewey-ones | 658 - General management |
dewey-raw | 658.8/12 |
dewey-search | 658.8/12 |
dewey-sort | 3658.8 212 |
dewey-tens | 650 - Management and auxiliary services |
discipline | Wirtschaftswissenschaften |
edition | 3rd ed |
format | Electronic eBook |
fullrecord | <?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>01774nmm a2200445zc 4500</leader><controlfield tag="001">BV043091149</controlfield><controlfield tag="003">DE-604</controlfield><controlfield tag="005">00000000000000.0</controlfield><controlfield tag="007">cr|uuu---uuuuu</controlfield><controlfield tag="008">151126s2000 |||| o||u| ||||||eng d</controlfield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">1417524820</subfield><subfield code="c">electronic bk.</subfield><subfield code="9">1-4175-2482-0</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">1560525231</subfield><subfield code="9">1-56052-523-1</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9781417524822</subfield><subfield code="c">electronic bk.</subfield><subfield code="9">978-1-4175-2482-2</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)57596818</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-599)BVBBV043091149</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">DE-604</subfield><subfield code="b">ger</subfield><subfield code="e">aacr</subfield></datafield><datafield tag="041" ind1="0" ind2=" "><subfield code="a">eng</subfield></datafield><datafield tag="049" ind1=" " ind2=" "><subfield code="a">DE-1046</subfield><subfield code="a">DE-1047</subfield></datafield><datafield tag="082" ind1="0" ind2=" "><subfield code="a">658.8/12</subfield><subfield code="2">22</subfield></datafield><datafield tag="100" ind1="1" ind2=" "><subfield code="a">Decker, Dru Scott</subfield><subfield code="e">Verfasser</subfield><subfield code="4">aut</subfield></datafield><datafield tag="245" ind1="1" ind2="0"><subfield code="a">Customer satisfaction</subfield><subfield code="b">practical tools for building important relationships</subfield><subfield code="c">Dru Scott</subfield></datafield><datafield tag="250" ind1=" " ind2=" "><subfield code="a">3rd ed</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="a">Menlo Park, Calif.</subfield><subfield code="b">Crisp Publications</subfield><subfield code="c">c2000</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">1 Online-Ressource (viii, 118 p.)</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="b">c</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="b">cr</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="490" ind1="0" ind2=" "><subfield code="a">Fifty-Minute series</subfield></datafield><datafield tag="500" ind1=" " ind2=" "><subfield code="a">Includes bibliographical references</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">BUSINESS & ECONOMICS / Customer Relations</subfield><subfield code="2">bisacsh</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">Consumer satisfaction</subfield><subfield code="2">fast</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">Customer relations</subfield><subfield code="2">fast</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Wirtschaft</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Consumer satisfaction</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Customer relations</subfield></datafield><datafield tag="856" ind1="4" ind2="0"><subfield code="u">http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=113172</subfield><subfield code="x">Aggregator</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">ZDB-4-EBA</subfield></datafield><datafield tag="999" ind1=" " ind2=" "><subfield code="a">oai:aleph.bib-bvb.de:BVB01-028515341</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=113172</subfield><subfield code="l">FAW01</subfield><subfield code="p">ZDB-4-EBA</subfield><subfield code="q">FAW_PDA_EBA</subfield><subfield code="x">Aggregator</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=113172</subfield><subfield code="l">FAW02</subfield><subfield code="p">ZDB-4-EBA</subfield><subfield code="q">FAW_PDA_EBA</subfield><subfield code="x">Aggregator</subfield><subfield code="3">Volltext</subfield></datafield></record></collection> |
id | DE-604.BV043091149 |
illustrated | Not Illustrated |
indexdate | 2024-07-10T07:17:09Z |
institution | BVB |
isbn | 1417524820 1560525231 9781417524822 |
language | English |
oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-028515341 |
oclc_num | 57596818 |
open_access_boolean | |
owner | DE-1046 DE-1047 |
owner_facet | DE-1046 DE-1047 |
physical | 1 Online-Ressource (viii, 118 p.) |
psigel | ZDB-4-EBA ZDB-4-EBA FAW_PDA_EBA |
publishDate | 2000 |
publishDateSearch | 2000 |
publishDateSort | 2000 |
publisher | Crisp Publications |
record_format | marc |
series2 | Fifty-Minute series |
spelling | Decker, Dru Scott Verfasser aut Customer satisfaction practical tools for building important relationships Dru Scott 3rd ed Menlo Park, Calif. Crisp Publications c2000 1 Online-Ressource (viii, 118 p.) txt rdacontent c rdamedia cr rdacarrier Fifty-Minute series Includes bibliographical references BUSINESS & ECONOMICS / Customer Relations bisacsh Consumer satisfaction fast Customer relations fast Wirtschaft Consumer satisfaction Customer relations http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=113172 Aggregator Volltext |
spellingShingle | Decker, Dru Scott Customer satisfaction practical tools for building important relationships BUSINESS & ECONOMICS / Customer Relations bisacsh Consumer satisfaction fast Customer relations fast Wirtschaft Consumer satisfaction Customer relations |
title | Customer satisfaction practical tools for building important relationships |
title_auth | Customer satisfaction practical tools for building important relationships |
title_exact_search | Customer satisfaction practical tools for building important relationships |
title_full | Customer satisfaction practical tools for building important relationships Dru Scott |
title_fullStr | Customer satisfaction practical tools for building important relationships Dru Scott |
title_full_unstemmed | Customer satisfaction practical tools for building important relationships Dru Scott |
title_short | Customer satisfaction |
title_sort | customer satisfaction practical tools for building important relationships |
title_sub | practical tools for building important relationships |
topic | BUSINESS & ECONOMICS / Customer Relations bisacsh Consumer satisfaction fast Customer relations fast Wirtschaft Consumer satisfaction Customer relations |
topic_facet | BUSINESS & ECONOMICS / Customer Relations Consumer satisfaction Customer relations Wirtschaft |
url | http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=113172 |
work_keys_str_mv | AT deckerdruscott customersatisfactionpracticaltoolsforbuildingimportantrelationships |