The manager's pocket guide to emotional intelligence: from management to leadership
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Bibliographische Detailangaben
1. Verfasser: Sterrett, Emily A. (VerfasserIn)
Format: Elektronisch E-Book
Sprache:English
Veröffentlicht: Amherst, Mass. HRD Press c2000
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Online-Zugang:FAW01
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Beschreibung:Title from title screen. - Includes index
Cover -- TOC36;Table of Contents -- Foreward -- CH36;Chapter 1 Defining Emotional Intelligence 40;EQ41; Page -- CH36;Chapter 2 The Science behind Emotional Intelligence Page -- CH36;Chapter 3 Assessing Emotional Intelligence Page -- Rating EQ58; Self45;Assessment and Interpretation Page -- Rating EQ58; Leadership Assessment and Interpretation Page -- CH36;Chapter 4 The Fundamentals of Emotional Intelligence Page -- CH36;Chapter 5 The Role of Self45;Awareness in Emotional Intelligence Page -- CH36;Chapter 6 The Role of Self45;Confidence in Emotional Intelligence Page -- CH36;Chapter 7 The Role of Self45;Control in Emotional Intelligence Page -- CH36;Chapter 8 The Role of Empathy in Emotional Intelligence Page -- CH36;Chapter 9 Motivation and Emotional Intelligence Page -- CH36;Chapter 10 Social Competency and Emotional Intelligence Page -- CH36;Chapter 11 Promoting Emotional Intelligence in Others58; Developing an Employee Page -- CH36;Chapter 12 Putting EQ to Work58; The Team Page -- Conclusion Page -- About the Author Page -- Last Page
One of the keys to becoming a true leader is emotional intelligence. Emotional intelligence quotient (or EQ) encompasses qualities that go beyond general intellectual intelligence and technical competency. EQ includes self-awareness, self-control, self-confidence, motivation, empathy, and competencies in the social environment. These hallmarks of a true leader can be learned. The activities in this guide will help strengthen the reader's EQ skills, resulting in a more successful career and a more satisfying life
Beschreibung:1 Online-Ressource (vi, 137 p.)
ISBN:0874255996
1599967596
9780874255997
9781599967592

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