Patient satisfaction: defining, measuring, and improving the experience of care
Gespeichert in:
1. Verfasser: | |
---|---|
Format: | Elektronisch E-Book |
Sprache: | English |
Veröffentlicht: |
Chicago, IL
Health Administration Press
©2002
|
Schriftenreihe: | Management series (Ann Arbor, Mich.)
|
Schlagworte: | |
Online-Zugang: | FAW01 FAW02 Volltext |
Beschreibung: | Master and use copy. Digital master created according to Benchmark for Faithful Digital Reproductions of Monographs and Serials, Version 1. Digital Library Federation, December 2002 Includes bibliographical references and index Why Bother? -- - Digging Deeper: Patient Vs. Clinical Cultures -- - From Theory to Method -- - Reporting and Interpreting the Data -- - Mining the Data for Insights -- - From Data to Action -- - Creating a Culture, Not Just a Program -- - The Emergency Department: A Special Case -- - Implementing Change |
Beschreibung: | 1 Online-Ressource (xv, 240 pages) |
ISBN: | 0585426376 9780585426372 |
Internformat
MARC
LEADER | 00000nmm a2200000zc 4500 | ||
---|---|---|---|
001 | BV043085582 | ||
003 | DE-604 | ||
005 | 00000000000000.0 | ||
007 | cr|uuu---uuuuu | ||
008 | 151126s2002 |||| o||u| ||||||eng d | ||
020 | |a 0585426376 |c electronic bk. |9 0-585-42637-6 | ||
020 | |a 9780585426372 |c electronic bk. |9 978-0-585-42637-2 | ||
035 | |a (OCoLC)50825292 | ||
035 | |a (DE-599)BVBBV043085582 | ||
040 | |a DE-604 |b ger |e aacr | ||
041 | 0 | |a eng | |
049 | |a DE-1046 |a DE-1047 | ||
082 | 0 | |a 362.1/068 |2 21 | |
100 | 1 | |a Press, Irwin |e Verfasser |4 aut | |
245 | 1 | 0 | |a Patient satisfaction |b defining, measuring, and improving the experience of care |c Irwin Press |
264 | 1 | |a Chicago, IL |b Health Administration Press |c ©2002 | |
300 | |a 1 Online-Ressource (xv, 240 pages) | ||
336 | |b txt |2 rdacontent | ||
337 | |b c |2 rdamedia | ||
338 | |b cr |2 rdacarrier | ||
490 | 0 | |a Management series (Ann Arbor, Mich.) | |
500 | |a Master and use copy. Digital master created according to Benchmark for Faithful Digital Reproductions of Monographs and Serials, Version 1. Digital Library Federation, December 2002 | ||
500 | |a Includes bibliographical references and index | ||
500 | |a Why Bother? -- - Digging Deeper: Patient Vs. Clinical Cultures -- - From Theory to Method -- - Reporting and Interpreting the Data -- - Mining the Data for Insights -- - From Data to Action -- - Creating a Culture, Not Just a Program -- - The Emergency Department: A Special Case -- - Implementing Change | ||
650 | 7 | |a MEDICAL / Administration |2 bisacsh | |
650 | 7 | |a MEDICAL / Practice Management & Reimbursement |2 bisacsh | |
650 | 7 | |a Medical care / Quality control |2 fast | |
650 | 7 | |a Patient satisfaction |2 fast | |
650 | 7 | |a Physician and patient |2 fast | |
650 | 4 | |a Patient Satisfaction | |
650 | 4 | |a Physician-Patient Relations | |
650 | 4 | |a Quality Assurance, Health Care | |
650 | 4 | |a Medizin | |
650 | 4 | |a Patient satisfaction | |
650 | 4 | |a Physician and patient | |
650 | 4 | |a Medical care |x Quality control | |
776 | 0 | 8 | |i Erscheint auch als |n Druck-Ausgabe, Paperback |z 1-56793-189-8 |
776 | 0 | 8 | |i Erscheint auch als |n Druck-Ausgabe, Paperback |z 978-1-56793-189-1 |
856 | 4 | 0 | |u http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=72544 |x Aggregator |3 Volltext |
912 | |a ZDB-4-EBA | ||
999 | |a oai:aleph.bib-bvb.de:BVB01-028509774 | ||
966 | e | |u http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=72544 |l FAW01 |p ZDB-4-EBA |q FAW_PDA_EBA |x Aggregator |3 Volltext | |
966 | e | |u http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=72544 |l FAW02 |p ZDB-4-EBA |q FAW_PDA_EBA |x Aggregator |3 Volltext |
Datensatz im Suchindex
_version_ | 1804175481584484352 |
---|---|
any_adam_object | |
author | Press, Irwin |
author_facet | Press, Irwin |
author_role | aut |
author_sort | Press, Irwin |
author_variant | i p ip |
building | Verbundindex |
bvnumber | BV043085582 |
collection | ZDB-4-EBA |
ctrlnum | (OCoLC)50825292 (DE-599)BVBBV043085582 |
dewey-full | 362.1/068 |
dewey-hundreds | 300 - Social sciences |
dewey-ones | 362 - Social problems and services to groups |
dewey-raw | 362.1/068 |
dewey-search | 362.1/068 |
dewey-sort | 3362.1 268 |
dewey-tens | 360 - Social problems and services; associations |
discipline | Soziologie |
format | Electronic eBook |
fullrecord | <?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>02696nmm a2200541zc 4500</leader><controlfield tag="001">BV043085582</controlfield><controlfield tag="003">DE-604</controlfield><controlfield tag="005">00000000000000.0</controlfield><controlfield tag="007">cr|uuu---uuuuu</controlfield><controlfield tag="008">151126s2002 |||| o||u| ||||||eng d</controlfield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">0585426376</subfield><subfield code="c">electronic bk.</subfield><subfield code="9">0-585-42637-6</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9780585426372</subfield><subfield code="c">electronic bk.</subfield><subfield code="9">978-0-585-42637-2</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)50825292</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-599)BVBBV043085582</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">DE-604</subfield><subfield code="b">ger</subfield><subfield code="e">aacr</subfield></datafield><datafield tag="041" ind1="0" ind2=" "><subfield code="a">eng</subfield></datafield><datafield tag="049" ind1=" " ind2=" "><subfield code="a">DE-1046</subfield><subfield code="a">DE-1047</subfield></datafield><datafield tag="082" ind1="0" ind2=" "><subfield code="a">362.1/068</subfield><subfield code="2">21</subfield></datafield><datafield tag="100" ind1="1" ind2=" "><subfield code="a">Press, Irwin</subfield><subfield code="e">Verfasser</subfield><subfield code="4">aut</subfield></datafield><datafield tag="245" ind1="1" ind2="0"><subfield code="a">Patient satisfaction</subfield><subfield code="b">defining, measuring, and improving the experience of care</subfield><subfield code="c">Irwin Press</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="a">Chicago, IL</subfield><subfield code="b">Health Administration Press</subfield><subfield code="c">©2002</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">1 Online-Ressource (xv, 240 pages)</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="b">c</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="b">cr</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="490" ind1="0" ind2=" "><subfield code="a">Management series (Ann Arbor, Mich.)</subfield></datafield><datafield tag="500" ind1=" " ind2=" "><subfield code="a">Master and use copy. Digital master created according to Benchmark for Faithful Digital Reproductions of Monographs and Serials, Version 1. Digital Library Federation, December 2002</subfield></datafield><datafield tag="500" ind1=" " ind2=" "><subfield code="a">Includes bibliographical references and index</subfield></datafield><datafield tag="500" ind1=" " ind2=" "><subfield code="a">Why Bother? -- - Digging Deeper: Patient Vs. Clinical Cultures -- - From Theory to Method -- - Reporting and Interpreting the Data -- - Mining the Data for Insights -- - From Data to Action -- - Creating a Culture, Not Just a Program -- - The Emergency Department: A Special Case -- - Implementing Change</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">MEDICAL / Administration</subfield><subfield code="2">bisacsh</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">MEDICAL / Practice Management & Reimbursement</subfield><subfield code="2">bisacsh</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">Medical care / Quality control</subfield><subfield code="2">fast</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">Patient satisfaction</subfield><subfield code="2">fast</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">Physician and patient</subfield><subfield code="2">fast</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Patient Satisfaction</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Physician-Patient Relations</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Quality Assurance, Health Care</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Medizin</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Patient satisfaction</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Physician and patient</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Medical care</subfield><subfield code="x">Quality control</subfield></datafield><datafield tag="776" ind1="0" ind2="8"><subfield code="i">Erscheint auch als</subfield><subfield code="n">Druck-Ausgabe, Paperback</subfield><subfield code="z">1-56793-189-8</subfield></datafield><datafield tag="776" ind1="0" ind2="8"><subfield code="i">Erscheint auch als</subfield><subfield code="n">Druck-Ausgabe, Paperback</subfield><subfield code="z">978-1-56793-189-1</subfield></datafield><datafield tag="856" ind1="4" ind2="0"><subfield code="u">http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=72544</subfield><subfield code="x">Aggregator</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">ZDB-4-EBA</subfield></datafield><datafield tag="999" ind1=" " ind2=" "><subfield code="a">oai:aleph.bib-bvb.de:BVB01-028509774</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=72544</subfield><subfield code="l">FAW01</subfield><subfield code="p">ZDB-4-EBA</subfield><subfield code="q">FAW_PDA_EBA</subfield><subfield code="x">Aggregator</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=72544</subfield><subfield code="l">FAW02</subfield><subfield code="p">ZDB-4-EBA</subfield><subfield code="q">FAW_PDA_EBA</subfield><subfield code="x">Aggregator</subfield><subfield code="3">Volltext</subfield></datafield></record></collection> |
id | DE-604.BV043085582 |
illustrated | Not Illustrated |
indexdate | 2024-07-10T07:16:59Z |
institution | BVB |
isbn | 0585426376 9780585426372 |
language | English |
oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-028509774 |
oclc_num | 50825292 |
open_access_boolean | |
owner | DE-1046 DE-1047 |
owner_facet | DE-1046 DE-1047 |
physical | 1 Online-Ressource (xv, 240 pages) |
psigel | ZDB-4-EBA ZDB-4-EBA FAW_PDA_EBA |
publishDate | 2002 |
publishDateSearch | 2002 |
publishDateSort | 2002 |
publisher | Health Administration Press |
record_format | marc |
series2 | Management series (Ann Arbor, Mich.) |
spelling | Press, Irwin Verfasser aut Patient satisfaction defining, measuring, and improving the experience of care Irwin Press Chicago, IL Health Administration Press ©2002 1 Online-Ressource (xv, 240 pages) txt rdacontent c rdamedia cr rdacarrier Management series (Ann Arbor, Mich.) Master and use copy. Digital master created according to Benchmark for Faithful Digital Reproductions of Monographs and Serials, Version 1. Digital Library Federation, December 2002 Includes bibliographical references and index Why Bother? -- - Digging Deeper: Patient Vs. Clinical Cultures -- - From Theory to Method -- - Reporting and Interpreting the Data -- - Mining the Data for Insights -- - From Data to Action -- - Creating a Culture, Not Just a Program -- - The Emergency Department: A Special Case -- - Implementing Change MEDICAL / Administration bisacsh MEDICAL / Practice Management & Reimbursement bisacsh Medical care / Quality control fast Patient satisfaction fast Physician and patient fast Patient Satisfaction Physician-Patient Relations Quality Assurance, Health Care Medizin Patient satisfaction Physician and patient Medical care Quality control Erscheint auch als Druck-Ausgabe, Paperback 1-56793-189-8 Erscheint auch als Druck-Ausgabe, Paperback 978-1-56793-189-1 http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=72544 Aggregator Volltext |
spellingShingle | Press, Irwin Patient satisfaction defining, measuring, and improving the experience of care MEDICAL / Administration bisacsh MEDICAL / Practice Management & Reimbursement bisacsh Medical care / Quality control fast Patient satisfaction fast Physician and patient fast Patient Satisfaction Physician-Patient Relations Quality Assurance, Health Care Medizin Patient satisfaction Physician and patient Medical care Quality control |
title | Patient satisfaction defining, measuring, and improving the experience of care |
title_auth | Patient satisfaction defining, measuring, and improving the experience of care |
title_exact_search | Patient satisfaction defining, measuring, and improving the experience of care |
title_full | Patient satisfaction defining, measuring, and improving the experience of care Irwin Press |
title_fullStr | Patient satisfaction defining, measuring, and improving the experience of care Irwin Press |
title_full_unstemmed | Patient satisfaction defining, measuring, and improving the experience of care Irwin Press |
title_short | Patient satisfaction |
title_sort | patient satisfaction defining measuring and improving the experience of care |
title_sub | defining, measuring, and improving the experience of care |
topic | MEDICAL / Administration bisacsh MEDICAL / Practice Management & Reimbursement bisacsh Medical care / Quality control fast Patient satisfaction fast Physician and patient fast Patient Satisfaction Physician-Patient Relations Quality Assurance, Health Care Medizin Patient satisfaction Physician and patient Medical care Quality control |
topic_facet | MEDICAL / Administration MEDICAL / Practice Management & Reimbursement Medical care / Quality control Patient satisfaction Physician and patient Patient Satisfaction Physician-Patient Relations Quality Assurance, Health Care Medizin Medical care Quality control |
url | http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=72544 |
work_keys_str_mv | AT pressirwin patientsatisfactiondefiningmeasuringandimprovingtheexperienceofcare |