Why didn't I say that?!: what to say and how to say it in tough situations on the job
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Bibliographische Detailangaben
1. Verfasser: Weiss, Donald H. (VerfasserIn)
Format: Elektronisch E-Book
Sprache:English
Veröffentlicht: New York AMACOM ©1994
Schlagworte:
Online-Zugang:FAW01
FAW02
Volltext
Beschreibung:On t.p. "that" is underlined in title. - Includes index
Four basic steps to effective communication -- Giving feedback -- Problem solving -- Encouraging others -- Interviewing prospective employees -- Providing effective orientation -- Reviews and appraisals -- Coaching to improve performance -- Coaching for growth and development -- Communicating with difficult people -- Managing differences -- Investigating harassment claims -- Building relationships -- Taking corrective action: performance, probation and dismissal -- Firing rule breakers -- Implementing the decision to downsize
Beschreibung:1 Online-Ressource (x, 210 pages)
ISBN:0585022895
0814402097
9780585022895

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