Knock your socks off answers: solving customer nightmares & soothing nightmare customers
Saved in:
| Main Author: | |
|---|---|
| Format: | Electronic eBook |
| Language: | English |
| Published: |
New York
American Management Association
1995
|
| Subjects: | |
| Online Access: | FAW01 FAW02 Volltext |
| Item Description: | Includes bibliographical references (pages 139-140) |
| Physical Description: | 1 Online-Ressource (xv, 143 pages) |
| ISBN: | 0585119880 0814478840 9780585119885 9780814478844 |
Staff View
MARC
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| 264 | 1 | |a New York |b American Management Association |c 1995 | |
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Record in the Search Index
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| author | Anderson, Kristin |
| author_facet | Anderson, Kristin |
| author_role | aut |
| author_sort | Anderson, Kristin |
| author_variant | k a ka |
| building | Verbundindex |
| bvnumber | BV043078175 |
| collection | ZDB-4-EBA |
| ctrlnum | (OCoLC)44961276 (DE-599)BVBBV043078175 |
| dewey-full | 658.8/12 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.8/12 |
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| dewey-sort | 3658.8 212 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
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| id | DE-604.BV043078175 |
| illustrated | Not Illustrated |
| indexdate | 2024-07-10T07:16:45Z |
| institution | BVB |
| isbn | 0585119880 0814478840 9780585119885 9780814478844 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-028502367 |
| oclc_num | 44961276 |
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| owner | DE-1046 DE-1047 |
| owner_facet | DE-1046 DE-1047 |
| physical | 1 Online-Ressource (xv, 143 pages) |
| psigel | ZDB-4-EBA ZDB-4-EBA FAW_PDA_EBA |
| publishDate | 1995 |
| publishDateSearch | 1995 |
| publishDateSort | 1995 |
| publisher | American Management Association |
| record_format | marc |
| spelling | Anderson, Kristin Verfasser aut Knock your socks off answers solving customer nightmares & soothing nightmare customers Kristin Anderson & Ron Zemke New York American Management Association 1995 1 Online-Ressource (xv, 143 pages) txt rdacontent c rdamedia cr rdacarrier Includes bibliographical references (pages 139-140) BUSINESS & ECONOMICS / Customer Relations bisacsh Consumer complaints fast Customer services fast Wirtschaft Customer services Consumer complaints Zemke, Ron Sonstige oth http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=16199 Aggregator Volltext |
| spellingShingle | Anderson, Kristin Knock your socks off answers solving customer nightmares & soothing nightmare customers BUSINESS & ECONOMICS / Customer Relations bisacsh Consumer complaints fast Customer services fast Wirtschaft Customer services Consumer complaints |
| title | Knock your socks off answers solving customer nightmares & soothing nightmare customers |
| title_auth | Knock your socks off answers solving customer nightmares & soothing nightmare customers |
| title_exact_search | Knock your socks off answers solving customer nightmares & soothing nightmare customers |
| title_full | Knock your socks off answers solving customer nightmares & soothing nightmare customers Kristin Anderson & Ron Zemke |
| title_fullStr | Knock your socks off answers solving customer nightmares & soothing nightmare customers Kristin Anderson & Ron Zemke |
| title_full_unstemmed | Knock your socks off answers solving customer nightmares & soothing nightmare customers Kristin Anderson & Ron Zemke |
| title_short | Knock your socks off answers |
| title_sort | knock your socks off answers solving customer nightmares soothing nightmare customers |
| title_sub | solving customer nightmares & soothing nightmare customers |
| topic | BUSINESS & ECONOMICS / Customer Relations bisacsh Consumer complaints fast Customer services fast Wirtschaft Customer services Consumer complaints |
| topic_facet | BUSINESS & ECONOMICS / Customer Relations Consumer complaints Customer services Wirtschaft |
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