Knock your socks off answers: solving customer nightmares & soothing nightmare customers
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
New York
American Management Association
1995
|
| Schlagworte: | |
| Online-Zugang: | FAW01 FAW02 Volltext |
| Beschreibung: | Includes bibliographical references (pages 139-140) |
| Beschreibung: | 1 Online-Ressource (xv, 143 pages) |
| ISBN: | 0585119880 0814478840 9780585119885 9780814478844 |
Internformat
MARC
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| 100 | 1 | |a Anderson, Kristin |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a Knock your socks off answers |b solving customer nightmares & soothing nightmare customers |c Kristin Anderson & Ron Zemke |
| 264 | 1 | |a New York |b American Management Association |c 1995 | |
| 300 | |a 1 Online-Ressource (xv, 143 pages) | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b c |2 rdamedia | ||
| 338 | |b cr |2 rdacarrier | ||
| 500 | |a Includes bibliographical references (pages 139-140) | ||
| 650 | 7 | |a BUSINESS & ECONOMICS / Customer Relations |2 bisacsh | |
| 650 | 7 | |a Consumer complaints |2 fast | |
| 650 | 7 | |a Customer services |2 fast | |
| 650 | 4 | |a Wirtschaft | |
| 650 | 4 | |a Customer services | |
| 650 | 4 | |a Consumer complaints | |
| 700 | 1 | |a Zemke, Ron |e Sonstige |4 oth | |
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Datensatz im Suchindex
| _version_ | 1804175467793612800 |
|---|---|
| any_adam_object | |
| author | Anderson, Kristin |
| author_facet | Anderson, Kristin |
| author_role | aut |
| author_sort | Anderson, Kristin |
| author_variant | k a ka |
| building | Verbundindex |
| bvnumber | BV043078175 |
| collection | ZDB-4-EBA |
| ctrlnum | (OCoLC)44961276 (DE-599)BVBBV043078175 |
| dewey-full | 658.8/12 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.8/12 |
| dewey-search | 658.8/12 |
| dewey-sort | 3658.8 212 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| format | Electronic eBook |
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| id | DE-604.BV043078175 |
| illustrated | Not Illustrated |
| indexdate | 2024-07-10T07:16:45Z |
| institution | BVB |
| isbn | 0585119880 0814478840 9780585119885 9780814478844 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-028502367 |
| oclc_num | 44961276 |
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| owner | DE-1046 DE-1047 |
| owner_facet | DE-1046 DE-1047 |
| physical | 1 Online-Ressource (xv, 143 pages) |
| psigel | ZDB-4-EBA ZDB-4-EBA FAW_PDA_EBA |
| publishDate | 1995 |
| publishDateSearch | 1995 |
| publishDateSort | 1995 |
| publisher | American Management Association |
| record_format | marc |
| spelling | Anderson, Kristin Verfasser aut Knock your socks off answers solving customer nightmares & soothing nightmare customers Kristin Anderson & Ron Zemke New York American Management Association 1995 1 Online-Ressource (xv, 143 pages) txt rdacontent c rdamedia cr rdacarrier Includes bibliographical references (pages 139-140) BUSINESS & ECONOMICS / Customer Relations bisacsh Consumer complaints fast Customer services fast Wirtschaft Customer services Consumer complaints Zemke, Ron Sonstige oth http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=16199 Aggregator Volltext |
| spellingShingle | Anderson, Kristin Knock your socks off answers solving customer nightmares & soothing nightmare customers BUSINESS & ECONOMICS / Customer Relations bisacsh Consumer complaints fast Customer services fast Wirtschaft Customer services Consumer complaints |
| title | Knock your socks off answers solving customer nightmares & soothing nightmare customers |
| title_auth | Knock your socks off answers solving customer nightmares & soothing nightmare customers |
| title_exact_search | Knock your socks off answers solving customer nightmares & soothing nightmare customers |
| title_full | Knock your socks off answers solving customer nightmares & soothing nightmare customers Kristin Anderson & Ron Zemke |
| title_fullStr | Knock your socks off answers solving customer nightmares & soothing nightmare customers Kristin Anderson & Ron Zemke |
| title_full_unstemmed | Knock your socks off answers solving customer nightmares & soothing nightmare customers Kristin Anderson & Ron Zemke |
| title_short | Knock your socks off answers |
| title_sort | knock your socks off answers solving customer nightmares soothing nightmare customers |
| title_sub | solving customer nightmares & soothing nightmare customers |
| topic | BUSINESS & ECONOMICS / Customer Relations bisacsh Consumer complaints fast Customer services fast Wirtschaft Customer services Consumer complaints |
| topic_facet | BUSINESS & ECONOMICS / Customer Relations Consumer complaints Customer services Wirtschaft |
| url | http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=16199 |
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