APA-Zitierstil (7. Ausg.)

Anderson, K. (1998). Delivering knock your socks off service (Rev. ed.). AMACOM.

Chicago-Zitierstil (17. Ausg.)

Anderson, Kristin. Delivering Knock Your Socks off Service. Rev. ed. New York: AMACOM, 1998.

MLA-Zitierstil (9. Ausg.)

Anderson, Kristin. Delivering Knock Your Socks off Service. Rev. ed. AMACOM, 1998.