Virtual reference best practices: tailoring services to your library
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
Chicago
American Library Association
c2009
|
| Schlagworte: | |
| Online-Zugang: | FAW01 FAW02 Volltext |
| Beschreibung: | Master and use copy. Digital master created according to Benchmark for Faithful Digital Reproductions of Monographs and Serials, Version 1. Digital Library Federation, December 2002 Includes bibliographical references and index Defining virtual reference -- Implementing virtual reference : is it the right thing, right now? -- Who are we doing this for? -- Buy-in : gaining commitment and support -- Policies : setting expectations of who, when, and what -- Selecting software -- Communication : do I have to learn a new language? -- Determining a staffing model -- Assessing the costs : budgeting for virtual reference -- Collaborative virtual reference -- Aspects of training -- Marketing your virtual reference service -- Assessment and evaluation : how are we doing? -- The road ahead : next steps and emerging technologies |
| Beschreibung: | 1 Online-Ressource (viii, 148 p.) |
| ISBN: | 0838909752 1441619127 9780838909751 9781441619129 |
Internformat
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| 500 | |a Defining virtual reference -- Implementing virtual reference : is it the right thing, right now? -- Who are we doing this for? -- Buy-in : gaining commitment and support -- Policies : setting expectations of who, when, and what -- Selecting software -- Communication : do I have to learn a new language? -- Determining a staffing model -- Assessing the costs : budgeting for virtual reference -- Collaborative virtual reference -- Aspects of training -- Marketing your virtual reference service -- Assessment and evaluation : how are we doing? -- The road ahead : next steps and emerging technologies | ||
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Datensatz im Suchindex
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| author | Kern, M. Kathleen |
| author_facet | Kern, M. Kathleen |
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| dewey-hundreds | 000 - Computer science, information, general works |
| dewey-ones | 025 - Operations of libraries and archives |
| dewey-raw | 025.5/2 |
| dewey-search | 025.5/2 |
| dewey-sort | 225.5 12 |
| dewey-tens | 020 - Library and information sciences |
| discipline | Allgemeines |
| format | Electronic eBook |
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| spelling | Kern, M. Kathleen Verfasser aut Virtual reference best practices tailoring services to your library M. Kathleen Kern Chicago American Library Association c2009 1 Online-Ressource (viii, 148 p.) txt rdacontent c rdamedia cr rdacarrier Master and use copy. Digital master created according to Benchmark for Faithful Digital Reproductions of Monographs and Serials, Version 1. Digital Library Federation, December 2002 Includes bibliographical references and index Defining virtual reference -- Implementing virtual reference : is it the right thing, right now? -- Who are we doing this for? -- Buy-in : gaining commitment and support -- Policies : setting expectations of who, when, and what -- Selecting software -- Communication : do I have to learn a new language? -- Determining a staffing model -- Assessing the costs : budgeting for virtual reference -- Collaborative virtual reference -- Aspects of training -- Marketing your virtual reference service -- Assessment and evaluation : how are we doing? -- The road ahead : next steps and emerging technologies LANGUAGE ARTS & DISCIPLINES / Library & Information Science / General bisacsh Bibliothek swd Virtueller Auskunftsdienst swd Electronic reference services (Libraries) fast Electronic reference services (Libraries) Virtueller Auskunftsdienst (DE-588)7602238-9 gnd rswk-swf Bibliothek (DE-588)4006439-6 gnd rswk-swf Bibliothek (DE-588)4006439-6 s Virtueller Auskunftsdienst (DE-588)7602238-9 s 1\p DE-604 http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=267759 Aggregator Volltext 1\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk |
| spellingShingle | Kern, M. Kathleen Virtual reference best practices tailoring services to your library LANGUAGE ARTS & DISCIPLINES / Library & Information Science / General bisacsh Bibliothek swd Virtueller Auskunftsdienst swd Electronic reference services (Libraries) fast Electronic reference services (Libraries) Virtueller Auskunftsdienst (DE-588)7602238-9 gnd Bibliothek (DE-588)4006439-6 gnd |
| subject_GND | (DE-588)7602238-9 (DE-588)4006439-6 |
| title | Virtual reference best practices tailoring services to your library |
| title_auth | Virtual reference best practices tailoring services to your library |
| title_exact_search | Virtual reference best practices tailoring services to your library |
| title_full | Virtual reference best practices tailoring services to your library M. Kathleen Kern |
| title_fullStr | Virtual reference best practices tailoring services to your library M. Kathleen Kern |
| title_full_unstemmed | Virtual reference best practices tailoring services to your library M. Kathleen Kern |
| title_short | Virtual reference best practices |
| title_sort | virtual reference best practices tailoring services to your library |
| title_sub | tailoring services to your library |
| topic | LANGUAGE ARTS & DISCIPLINES / Library & Information Science / General bisacsh Bibliothek swd Virtueller Auskunftsdienst swd Electronic reference services (Libraries) fast Electronic reference services (Libraries) Virtueller Auskunftsdienst (DE-588)7602238-9 gnd Bibliothek (DE-588)4006439-6 gnd |
| topic_facet | LANGUAGE ARTS & DISCIPLINES / Library & Information Science / General Bibliothek Virtueller Auskunftsdienst Electronic reference services (Libraries) |
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