Library user metaphors and services: how librarians look at their users
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
Berlin ; Boston
De Gruyter Saur
[2015]
|
| Schriftenreihe: | Current topics in library and information practice
|
| Schlagworte: | |
| Online-Zugang: | Inhaltstext Inhaltsverzeichnis |
| Beschreibung: | 1 Online-Ressource (VIII, 174 Seiten) 230 mm x 155 mm |
| ISBN: | 3110419653 |
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Datensatz im Suchindex
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|---|---|
| adam_text |
CONTENTS
ACKNOWLEDGEMENTS V
1 INTRODUCTION 1
1.1 USER SEGMENTS AND SEGMENTATION 2
1.2 USER METAPHORS 2
1.3 RESEARCH QUESTIONS 7
1.4 THE BASIC STRUCTURE OF THE BOOK 8
2 USER SEGMENTATION IN LIBRARIES - FROM LIBRARY USAGE PATTERNS TO
LIFESTYLE
SEGMENTS 10
2.1 APPROACH 1: LIBRARY USAGE VARIABLES 14
2.2 APPROACH 2: SOCIO-DEMOGRAPHIC CATEGORIES 17
2.3 APPROACH 3: PSYCHOGRAPHIC, LIFESTYLE, AND SIMILAR CRITERIA 21
2.4 APPROACH 4: COMBINATIONS OF LIBRARY USE, SOCIO-DEMOGRAPHIC
CATEGORIES, AND PSYCHOGRAPHIC AND LIFESTYLE BASED CRITERIA 25
2.5 APPROACH 5: METAPHORS AND USER IMAGES 29
2.6 SUMMARY 31
3 THEORETICAL CONSIDERATIONS CONCERNING METAPHORS, IMAGES, AND SIMILAR
CONCEPTS AND
IDEA TRANSFER IN ORGANIZATIONS 32
3.1 LANGUAGE ORIENTED METAPHOR THEORY (LAKOFF& JOHNSON) 35
3.2 ORGANIZATION ORIENTED METAPHOR THEORY (R0VIK& MORGAN) 43
3.2.1 METAPHOR THEORY ACCORDING TO ROVIK AND OTHER ORGANIZATIONAL
SCIENTISTS 43
3.2.2 MORGAN'S "IMAGES" 47
3.3 DISCOURSES AND GAZES 49
3.4 ORGANIZATIONAL IDEA HANDLING
(R0VIK)
53
3.5 SUMMARY 58
4 FIVE LIBRARY USER METAPHORS 60
4.1 THE CITIZEN 62
4.2 THE CLIENT 69
4.2.1 IMMIGRANTS 79
4.2.2 DIGITAL ILLITERATES 93
4.3 THE CUSTOMER 97
4.4 THE GUEST 102
HTTP://D-NB.INFO/1072091720
VIII
CONTENTS
4.5 THE PARTNER 108
4.6 SUMMARY 124
5 LIBRARY SERVICES AND USER METAPHORS 126
5.1 COMMUNITY INFORMATION (PUBLIC INFORMATION, HOMEWORK ASSISTANCE FOR
PUPILS, AND INFORMATION LITERACY COURSES) 127
5.2 BORROW-A-PREJUDICE CAMPAIGNS 131
5.3 DIGITAL READING GROUPS 133
5.4 FEE-BASED SERVICES 135
5.5 GUEST-HOST SERVICES 137
5.6 MYSTERY SHOPPING 140
5.7 ONLINE MESSAGE SERVICES 143
5.8 STAFF-LESS LIBRARIES 144
5.9 SUMMARY 146
6 LIBRARY USER METAPHORS AND THE EXPERIENCE SOCIETY 148
6.1 THE EXPERIENCE SOCIETY 149
6.2 SUMMARY 156
7
CONCLUSIONS 158
7.1
RESEARCH QUESTION 1- 158
7.2
RESEARCH QUESTION 2 158
7.3
RESEARCH QUESTION 3 159
7.4
RESEARCH QUESTION 4 159
7.5
RESEARCH QUESTION 5
1
161
7.6
RESEARCH QUESTION 6 161
REFERENCES 163 |
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| dewey-full | 025.58 020 |
| dewey-hundreds | 000 - Computer science, information, general works |
| dewey-ones | 025 - Operations of libraries and archives 020 - Library and information sciences |
| dewey-raw | 025.58 020 |
| dewey-search | 025.58 020 |
| dewey-sort | 225.58 |
| dewey-tens | 020 - Library and information sciences |
| discipline | Allgemeines |
| format | Electronic eBook |
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| isbn | 3110419653 |
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| spelling | Johannsen, Carl G. (DE-588)171320883 aut Library user metaphors and services how librarians look at their users Carl Gustav Johannsen Berlin ; Boston De Gruyter Saur [2015] © 2015 1 Online-Ressource (VIII, 174 Seiten) 230 mm x 155 mm txt rdacontent c rdamedia cr rdacarrier Current topics in library and information practice Benutzer (DE-588)4138534-2 gnd rswk-swf Bibliothek (DE-588)4006439-6 gnd rswk-swf Benutzerservice (DE-588)4514270-1 gnd rswk-swf Bibliothek (DE-588)4006439-6 s Benutzer (DE-588)4138534-2 s Benutzerservice (DE-588)4514270-1 s DE-604 Erscheint auch als Druck-Ausgabe, Hardcover 978-3-11-041965-8 X:MVB text/html http://deposit.dnb.de/cgi-bin/dokserv?id=5289069&prov=M&dok%5Fvar=1&dok%5Fext=htm Inhaltstext DNB Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=028474793&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Johannsen, Carl G. Library user metaphors and services how librarians look at their users Benutzer (DE-588)4138534-2 gnd Bibliothek (DE-588)4006439-6 gnd Benutzerservice (DE-588)4514270-1 gnd |
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| title | Library user metaphors and services how librarians look at their users |
| title_auth | Library user metaphors and services how librarians look at their users |
| title_exact_search | Library user metaphors and services how librarians look at their users |
| title_full | Library user metaphors and services how librarians look at their users Carl Gustav Johannsen |
| title_fullStr | Library user metaphors and services how librarians look at their users Carl Gustav Johannsen |
| title_full_unstemmed | Library user metaphors and services how librarians look at their users Carl Gustav Johannsen |
| title_short | Library user metaphors and services |
| title_sort | library user metaphors and services how librarians look at their users |
| title_sub | how librarians look at their users |
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