Relationship and resource management in operations:
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
Burlington, MA
Butterworth-Heinemann
2002
|
| Schriftenreihe: | Operations management series (Securities Institute)
|
| Schlagworte: | |
| Online-Zugang: | FAW01 FAW02 Volltext |
| Beschreibung: | Includes index 'Relationship and Resource Management in Operations' explains in practical terms the importance of the business relationships with internal and external counterparts while demonstrating how things can go wrong and what causes the situation. The authors examine the need to instil cultures in the team focusing on client service, risk and cost effectiveness. The text covers, via practical examples, the kind of scenario managers or supervisors might face in their role and shows what decisions could and should be made. The operations function in a financial organization is crucial to the success of the business. It drives both profitability and reputation as well as contributing to business development and support. It is also a complex part of a business and one that is treated differently in different types of organizations. The complexity of operations and the diverseness of the teams and the people they interact with create a need for a high degree of relationship and resource management. For instance a bank that is involved in both retail and investment banking will have hundreds of different relationship situations, but so too will a small private client broker. Some situations may be common to all types of organizations; others common to particular types of organizations and a few will be very specific to an organization. These relationships may be very open or highly discreet and confidential. Whatever the type of relationship, whether problematic or successful, it is likely that any problems will have an impact of the business. For operations managers their role is a key one. Charged with managing resources and the numerous relationship issues, it is neither a simple task nor, because of the variety and frequency of the issues that might arise, one that is easy to find solutions for. This book, however, explores some of the situations that managers might find themselves in and puts forward some solutions. Relationships and resources are the energy source that makes operations work and managed well they will provide the means to grow and to attain success. The central aim of this book is to provide knowledge and guidance on this important and key area of operations management. Successful operations teams are built on talented resource and effective management - let this book be your guide. The definitive series of professional references for those finance professionals concerned with "Back office" or operations management unique to this industry. Shows in practical terms the importance of the business relationships for financial operations management teams. A comprehensive resource from a leading financial management consultant for global banks and institutions Preface; Understanding the business -- the role of operations; Operations relationships in the organization; Operations relationships outside the organization; The operations team -- managing systems and people; Client services; The relationship with regulation; Audit and compliance; The impact of change; Appendices; Glossary |
| Beschreibung: | 1 Online-Ressource (xii, 165 p.) |
| ISBN: | 0080498019 0750654880 1429484314 9780080498010 9780750654883 9781429484312 |
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| 500 | |a Includes index | ||
| 500 | |a 'Relationship and Resource Management in Operations' explains in practical terms the importance of the business relationships with internal and external counterparts while demonstrating how things can go wrong and what causes the situation. The authors examine the need to instil cultures in the team focusing on client service, risk and cost effectiveness. The text covers, via practical examples, the kind of scenario managers or supervisors might face in their role and shows what decisions could and should be made. The operations function in a financial organization is crucial to the success of the business. It drives both profitability and reputation as well as contributing to business development and support. It is also a complex part of a business and one that is treated differently in different types of organizations. | ||
| 500 | |a The complexity of operations and the diverseness of the teams and the people they interact with create a need for a high degree of relationship and resource management. For instance a bank that is involved in both retail and investment banking will have hundreds of different relationship situations, but so too will a small private client broker. Some situations may be common to all types of organizations; others common to particular types of organizations and a few will be very specific to an organization. These relationships may be very open or highly discreet and confidential. Whatever the type of relationship, whether problematic or successful, it is likely that any problems will have an impact of the business. For operations managers their role is a key one. Charged with managing resources and the numerous relationship issues, it is neither a simple task nor, because of the variety and frequency of the issues that might arise, one that is easy to find solutions for. | ||
| 500 | |a This book, however, explores some of the situations that managers might find themselves in and puts forward some solutions. Relationships and resources are the energy source that makes operations work and managed well they will provide the means to grow and to attain success. The central aim of this book is to provide knowledge and guidance on this important and key area of operations management. Successful operations teams are built on talented resource and effective management - let this book be your guide. The definitive series of professional references for those finance professionals concerned with "Back office" or operations management unique to this industry. Shows in practical terms the importance of the business relationships for financial operations management teams. A comprehensive resource from a leading financial management consultant for global banks and institutions | ||
| 500 | |a Preface; Understanding the business -- the role of operations; Operations relationships in the organization; Operations relationships outside the organization; The operations team -- managing systems and people; Client services; The relationship with regulation; Audit and compliance; The impact of change; Appendices; Glossary | ||
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Datensatz im Suchindex
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| any_adam_object | |
| author | Loader, David |
| author_facet | Loader, David |
| author_role | aut |
| author_sort | Loader, David |
| author_variant | d l dl |
| building | Verbundindex |
| bvnumber | BV043044125 |
| collection | ZDB-4-EBA |
| ctrlnum | (OCoLC)213298455 (DE-599)BVBBV043044125 |
| dewey-full | 332.1068 |
| dewey-hundreds | 300 - Social sciences |
| dewey-ones | 332 - Financial economics |
| dewey-raw | 332.1068 |
| dewey-search | 332.1068 |
| dewey-sort | 3332.1068 |
| dewey-tens | 330 - Economics |
| discipline | Wirtschaftswissenschaften |
| format | Electronic eBook |
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| id | DE-604.BV043044125 |
| illustrated | Not Illustrated |
| indexdate | 2024-07-10T07:15:50Z |
| institution | BVB |
| isbn | 0080498019 0750654880 1429484314 9780080498010 9780750654883 9781429484312 |
| language | English |
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| physical | 1 Online-Ressource (xii, 165 p.) |
| psigel | ZDB-4-EBA ZDB-4-EBA FAW_PDA_EBA |
| publishDate | 2002 |
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| publisher | Butterworth-Heinemann |
| record_format | marc |
| series2 | Operations management series (Securities Institute) |
| spelling | Loader, David Verfasser aut Relationship and resource management in operations David Loader Burlington, MA Butterworth-Heinemann 2002 1 Online-Ressource (xii, 165 p.) txt rdacontent c rdamedia cr rdacarrier Operations management series (Securities Institute) Includes index 'Relationship and Resource Management in Operations' explains in practical terms the importance of the business relationships with internal and external counterparts while demonstrating how things can go wrong and what causes the situation. The authors examine the need to instil cultures in the team focusing on client service, risk and cost effectiveness. The text covers, via practical examples, the kind of scenario managers or supervisors might face in their role and shows what decisions could and should be made. The operations function in a financial organization is crucial to the success of the business. It drives both profitability and reputation as well as contributing to business development and support. It is also a complex part of a business and one that is treated differently in different types of organizations. The complexity of operations and the diverseness of the teams and the people they interact with create a need for a high degree of relationship and resource management. For instance a bank that is involved in both retail and investment banking will have hundreds of different relationship situations, but so too will a small private client broker. Some situations may be common to all types of organizations; others common to particular types of organizations and a few will be very specific to an organization. These relationships may be very open or highly discreet and confidential. Whatever the type of relationship, whether problematic or successful, it is likely that any problems will have an impact of the business. For operations managers their role is a key one. Charged with managing resources and the numerous relationship issues, it is neither a simple task nor, because of the variety and frequency of the issues that might arise, one that is easy to find solutions for. This book, however, explores some of the situations that managers might find themselves in and puts forward some solutions. Relationships and resources are the energy source that makes operations work and managed well they will provide the means to grow and to attain success. The central aim of this book is to provide knowledge and guidance on this important and key area of operations management. Successful operations teams are built on talented resource and effective management - let this book be your guide. The definitive series of professional references for those finance professionals concerned with "Back office" or operations management unique to this industry. Shows in practical terms the importance of the business relationships for financial operations management teams. A comprehensive resource from a leading financial management consultant for global banks and institutions Preface; Understanding the business -- the role of operations; Operations relationships in the organization; Operations relationships outside the organization; The operations team -- managing systems and people; Client services; The relationship with regulation; Audit and compliance; The impact of change; Appendices; Glossary BUSINESS & ECONOMICS / Banks & Banking bisacsh Administração financeira larpcal Instituição financeira (administração) larpcal Instituição financeira (servicos) larpcal Financial services industry fast Financial services industry / Management fast Wirtschaft Financial services industry Management Financial services industry Great Britain Großbritannien http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=195268 Aggregator Volltext |
| spellingShingle | Loader, David Relationship and resource management in operations BUSINESS & ECONOMICS / Banks & Banking bisacsh Administração financeira larpcal Instituição financeira (administração) larpcal Instituição financeira (servicos) larpcal Financial services industry fast Financial services industry / Management fast Wirtschaft Financial services industry Management Financial services industry Great Britain |
| title | Relationship and resource management in operations |
| title_auth | Relationship and resource management in operations |
| title_exact_search | Relationship and resource management in operations |
| title_full | Relationship and resource management in operations David Loader |
| title_fullStr | Relationship and resource management in operations David Loader |
| title_full_unstemmed | Relationship and resource management in operations David Loader |
| title_short | Relationship and resource management in operations |
| title_sort | relationship and resource management in operations |
| topic | BUSINESS & ECONOMICS / Banks & Banking bisacsh Administração financeira larpcal Instituição financeira (administração) larpcal Instituição financeira (servicos) larpcal Financial services industry fast Financial services industry / Management fast Wirtschaft Financial services industry Management Financial services industry Great Britain |
| topic_facet | BUSINESS & ECONOMICS / Banks & Banking Administração financeira Instituição financeira (administração) Instituição financeira (servicos) Financial services industry Financial services industry / Management Wirtschaft Financial services industry Management Financial services industry Great Britain Großbritannien |
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