Interaction design for complex problem solving: developing useful and usable software
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
Amsterdam
Elsevier
2004
|
| Schlagworte: | |
| Online-Zugang: | FAW01 FAW02 Volltext |
| Beschreibung: | Master and use copy. Digital master created according to Benchmark for Faithful Digital Reproductions of Monographs and Serials, Version 1. Digital Library Federation, December 2002 Includes bibliographical references and index What makes complex problem solving complex? -- Usefulness : focusing on inquiry patterns, task landscapes, and core activities -- Filling in the gaps : integrating usefulness into user-centered design -- Keeping the system up and running -- Getting IT right -- Criteria, constraints, and choices : Optimizing the mix in merchandising -- Design Strategies and Choices for optimizing the mix -- Decision-making in complex systems of patient care -- Designing for usefulness across cases -- Next steps : politics and positioning of usefulness Software for complex problem solving can dazzle people with advanced features and alluring visuals, but when actually put to use it often disappoints and even frustrates users. This software rarely follows the user's own work methods, nor does it give people the degree of control and choice that they truly need. This book presents a groundbreaking approach to interaction design for complex problem solving applications. The author uses her vast field experience to present a new way of looking at the whole process, and treats complex problem solving software and web applications as a distinct class with its own set of usefulness demands and design criteria. This approach highlights integrated interactions rather than discrete actions, clearly defines what makes problem solving complex, and explores strategies for analyzing, modeling, and designing for exploratory inquiries. In depth case studies ranging from IT troubleshooting to marketing analysis to risk assessments in healthcare show exactly where and what goes wrong in real world activities and how to improve them. Presents a system and framework for analyzing complex work and takes the mystery out of eliciting patterns of work and their meanings. Offers new perspectives for support and new design strategies for building the right models into programs so that they effectively address users' dynamic work. Allows designers to turn findings into useful designs for problems that require users to create new knowledge but with no one right answer and with many methods of reaching solutions |
| Beschreibung: | 1 Online-Ressource (xliii, 397 pages) |
| ISBN: | 0080508952 1558608311 9780080508955 9781558608313 |
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Datensatz im Suchindex
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| dewey-hundreds | 000 - Computer science, information, general works |
| dewey-ones | 005 - Computer programming, programs, data, security |
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| dewey-search | 005.1 |
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| discipline | Informatik |
| format | Electronic eBook |
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| spelling | Mirel, Barbara Verfasser aut Interaction design for complex problem solving developing useful and usable software Barbara Mirel Amsterdam Elsevier 2004 1 Online-Ressource (xliii, 397 pages) txt rdacontent c rdamedia cr rdacarrier Master and use copy. Digital master created according to Benchmark for Faithful Digital Reproductions of Monographs and Serials, Version 1. Digital Library Federation, December 2002 Includes bibliographical references and index What makes complex problem solving complex? -- Usefulness : focusing on inquiry patterns, task landscapes, and core activities -- Filling in the gaps : integrating usefulness into user-centered design -- Keeping the system up and running -- Getting IT right -- Criteria, constraints, and choices : Optimizing the mix in merchandising -- Design Strategies and Choices for optimizing the mix -- Decision-making in complex systems of patient care -- Designing for usefulness across cases -- Next steps : politics and positioning of usefulness Software for complex problem solving can dazzle people with advanced features and alluring visuals, but when actually put to use it often disappoints and even frustrates users. This software rarely follows the user's own work methods, nor does it give people the degree of control and choice that they truly need. This book presents a groundbreaking approach to interaction design for complex problem solving applications. The author uses her vast field experience to present a new way of looking at the whole process, and treats complex problem solving software and web applications as a distinct class with its own set of usefulness demands and design criteria. This approach highlights integrated interactions rather than discrete actions, clearly defines what makes problem solving complex, and explores strategies for analyzing, modeling, and designing for exploratory inquiries. In depth case studies ranging from IT troubleshooting to marketing analysis to risk assessments in healthcare show exactly where and what goes wrong in real world activities and how to improve them. Presents a system and framework for analyzing complex work and takes the mystery out of eliciting patterns of work and their meanings. Offers new perspectives for support and new design strategies for building the right models into programs so that they effectively address users' dynamic work. Allows designers to turn findings into useful designs for problems that require users to create new knowledge but with no one right answer and with many methods of reaching solutions Interaction homme-machine (Informatique) Logiciels / Développement COMPUTERS / Programming / Open Source bisacsh COMPUTERS / Software Development & Engineering / Tools bisacsh COMPUTERS / Software Development & Engineering / General bisacsh Software swd Computer software / Development fast Human-computer interaction fast Human-computer interaction Computer software Development Software (DE-588)4055382-6 gnd rswk-swf Software (DE-588)4055382-6 s 1\p DE-604 http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=240301 Aggregator Volltext 1\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk |
| spellingShingle | Mirel, Barbara Interaction design for complex problem solving developing useful and usable software Interaction homme-machine (Informatique) Logiciels / Développement COMPUTERS / Programming / Open Source bisacsh COMPUTERS / Software Development & Engineering / Tools bisacsh COMPUTERS / Software Development & Engineering / General bisacsh Software swd Computer software / Development fast Human-computer interaction fast Human-computer interaction Computer software Development Software (DE-588)4055382-6 gnd |
| subject_GND | (DE-588)4055382-6 |
| title | Interaction design for complex problem solving developing useful and usable software |
| title_auth | Interaction design for complex problem solving developing useful and usable software |
| title_exact_search | Interaction design for complex problem solving developing useful and usable software |
| title_full | Interaction design for complex problem solving developing useful and usable software Barbara Mirel |
| title_fullStr | Interaction design for complex problem solving developing useful and usable software Barbara Mirel |
| title_full_unstemmed | Interaction design for complex problem solving developing useful and usable software Barbara Mirel |
| title_short | Interaction design for complex problem solving |
| title_sort | interaction design for complex problem solving developing useful and usable software |
| title_sub | developing useful and usable software |
| topic | Interaction homme-machine (Informatique) Logiciels / Développement COMPUTERS / Programming / Open Source bisacsh COMPUTERS / Software Development & Engineering / Tools bisacsh COMPUTERS / Software Development & Engineering / General bisacsh Software swd Computer software / Development fast Human-computer interaction fast Human-computer interaction Computer software Development Software (DE-588)4055382-6 gnd |
| topic_facet | Interaction homme-machine (Informatique) Logiciels / Développement COMPUTERS / Programming / Open Source COMPUTERS / Software Development & Engineering / Tools COMPUTERS / Software Development & Engineering / General Software Computer software / Development Human-computer interaction Computer software Development |
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