Boatwright, P. (2010). Built to Love: Creating Products That Captivate Customers. Berrett-Koehler Publishers.
Chicago Style (17th ed.) CitationBoatwright, Peter. Built to Love: Creating Products That Captivate Customers. San Francisco: Berrett-Koehler Publishers, 2010.
MLA (9th ed.) CitationBoatwright, Peter. Built to Love: Creating Products That Captivate Customers. Berrett-Koehler Publishers, 2010.
Warning: These citations may not always be 100% accurate.