APA (7th ed.) Citation

Martins, F. (2016). Win the Customer: 70 Simple Rules for Sensational Service (Online-Ausg.). AMACOM.

Chicago Style (17th ed.) Citation

Martins, Flavio. Win the Customer: 70 Simple Rules for Sensational Service. Online-Ausg. New York: AMACOM, 2016.

MLA (9th ed.) Citation

Martins, Flavio. Win the Customer: 70 Simple Rules for Sensational Service. Online-Ausg. AMACOM, 2016.

Warning: These citations may not always be 100% accurate.