Win the Customer: 70 Simple Rules for Sensational Service
Gespeichert in:
1. Verfasser: | |
---|---|
Format: | Elektronisch E-Book |
Sprache: | English |
Veröffentlicht: |
New York
AMACOM
[2016]
|
Ausgabe: | Online-Ausg. |
Schlagworte: | |
Online-Zugang: | FHD01 |
Beschreibung: | Online-Ressource (239 Seiten) |
ISBN: | 9780814436257 9780814436240 |
Internformat
MARC
LEADER | 00000nmm a2200000 c 4500 | ||
---|---|---|---|
001 | BV043022166 | ||
003 | DE-604 | ||
005 | 20160202 | ||
007 | cr|uuu---uuuuu | ||
008 | 151119s2016 |||| o||u| ||||||eng d | ||
016 | 7 | |a 2073234 |2 DE-101 | |
020 | |a 9780814436257 |c Online |9 978-081-443-625-7 | ||
020 | |a 9780814436240 |c Print |9 978-081-443-624-0 | ||
035 | |a (OCoLC)935361415 | ||
035 | |a (DE-599)BSZ44284090X | ||
040 | |a DE-604 |b ger |e rda | ||
041 | 0 | |a eng | |
049 | |a DE-863 |a DE-862 |a DE-1050 | ||
084 | |a QP 631 |0 (DE-625)141917: |2 rvk | ||
084 | |a QW 300 |0 (DE-625)142175: |2 rvk | ||
100 | 1 | |a Martins, Flavio |e Verfasser |4 aut | |
245 | 1 | 0 | |a Win the Customer |b 70 Simple Rules for Sensational Service |c Flavio Martins |
250 | |a Online-Ausg. | ||
264 | 1 | |a New York |b AMACOM |c [2016] | |
300 | |a Online-Ressource (239 Seiten) | ||
336 | |b txt |2 rdacontent | ||
337 | |b c |2 rdamedia | ||
338 | |b cr |2 rdacarrier | ||
650 | 0 | 7 | |a Kundenbindung |0 (DE-588)4384508-3 |2 gnd |9 rswk-swf |
650 | 0 | 7 | |a Verbraucherzufriedenheit |0 (DE-588)4129147-5 |2 gnd |9 rswk-swf |
650 | 0 | 7 | |a Kundenmanagement |0 (DE-588)4236865-0 |2 gnd |9 rswk-swf |
689 | 0 | 0 | |a Verbraucherzufriedenheit |0 (DE-588)4129147-5 |D s |
689 | 0 | 1 | |a Kundenmanagement |0 (DE-588)4236865-0 |D s |
689 | 0 | |5 DE-604 | |
689 | 1 | 0 | |a Kundenbindung |0 (DE-588)4384508-3 |D s |
689 | 1 | |8 1\p |5 DE-604 | |
912 | |a ZDB-38-EBR | ||
999 | |a oai:aleph.bib-bvb.de:BVB01-028446948 | ||
883 | 1 | |8 1\p |a cgwrk |d 20201028 |q DE-101 |u https://d-nb.info/provenance/plan#cgwrk | |
966 | e | |u http://site.ebrary.com/lib/thdeggendorf/Doc?id=11078190 |l FHD01 |p ZDB-38-EBR |q FHD01_EBR_Kauf |x Aggregator |3 Volltext |
Datensatz im Suchindex
DE-BY-FWS_katkey | 587867 |
---|---|
_version_ | 1806179584212729856 |
any_adam_object | |
author | Martins, Flavio |
author_facet | Martins, Flavio |
author_role | aut |
author_sort | Martins, Flavio |
author_variant | f m fm |
building | Verbundindex |
bvnumber | BV043022166 |
classification_rvk | QP 631 QW 300 |
collection | ZDB-38-EBR |
ctrlnum | (OCoLC)935361415 (DE-599)BSZ44284090X |
discipline | Wirtschaftswissenschaften |
edition | Online-Ausg. |
format | Electronic eBook |
fullrecord | <?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>01643nmm a2200445 c 4500</leader><controlfield tag="001">BV043022166</controlfield><controlfield tag="003">DE-604</controlfield><controlfield tag="005">20160202 </controlfield><controlfield tag="007">cr|uuu---uuuuu</controlfield><controlfield tag="008">151119s2016 |||| o||u| ||||||eng d</controlfield><datafield tag="016" ind1="7" ind2=" "><subfield code="a">2073234</subfield><subfield code="2">DE-101</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9780814436257</subfield><subfield code="c">Online</subfield><subfield code="9">978-081-443-625-7</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9780814436240</subfield><subfield code="c">Print</subfield><subfield code="9">978-081-443-624-0</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)935361415</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-599)BSZ44284090X</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">DE-604</subfield><subfield code="b">ger</subfield><subfield code="e">rda</subfield></datafield><datafield tag="041" ind1="0" ind2=" "><subfield code="a">eng</subfield></datafield><datafield tag="049" ind1=" " ind2=" "><subfield code="a">DE-863</subfield><subfield code="a">DE-862</subfield><subfield code="a">DE-1050</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">QP 631</subfield><subfield code="0">(DE-625)141917:</subfield><subfield code="2">rvk</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">QW 300</subfield><subfield code="0">(DE-625)142175:</subfield><subfield code="2">rvk</subfield></datafield><datafield tag="100" ind1="1" ind2=" "><subfield code="a">Martins, Flavio</subfield><subfield code="e">Verfasser</subfield><subfield code="4">aut</subfield></datafield><datafield tag="245" ind1="1" ind2="0"><subfield code="a">Win the Customer</subfield><subfield code="b">70 Simple Rules for Sensational Service</subfield><subfield code="c">Flavio Martins</subfield></datafield><datafield tag="250" ind1=" " ind2=" "><subfield code="a">Online-Ausg.</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="a">New York</subfield><subfield code="b">AMACOM</subfield><subfield code="c">[2016]</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">Online-Ressource (239 Seiten)</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="b">c</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="b">cr</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Kundenbindung</subfield><subfield code="0">(DE-588)4384508-3</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Verbraucherzufriedenheit</subfield><subfield code="0">(DE-588)4129147-5</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Kundenmanagement</subfield><subfield code="0">(DE-588)4236865-0</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="689" ind1="0" ind2="0"><subfield code="a">Verbraucherzufriedenheit</subfield><subfield code="0">(DE-588)4129147-5</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2="1"><subfield code="a">Kundenmanagement</subfield><subfield code="0">(DE-588)4236865-0</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2=" "><subfield code="5">DE-604</subfield></datafield><datafield tag="689" ind1="1" ind2="0"><subfield code="a">Kundenbindung</subfield><subfield code="0">(DE-588)4384508-3</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="1" ind2=" "><subfield code="8">1\p</subfield><subfield code="5">DE-604</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">ZDB-38-EBR</subfield></datafield><datafield tag="999" ind1=" " ind2=" "><subfield code="a">oai:aleph.bib-bvb.de:BVB01-028446948</subfield></datafield><datafield tag="883" ind1="1" ind2=" "><subfield code="8">1\p</subfield><subfield code="a">cgwrk</subfield><subfield code="d">20201028</subfield><subfield code="q">DE-101</subfield><subfield code="u">https://d-nb.info/provenance/plan#cgwrk</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">http://site.ebrary.com/lib/thdeggendorf/Doc?id=11078190</subfield><subfield code="l">FHD01</subfield><subfield code="p">ZDB-38-EBR</subfield><subfield code="q">FHD01_EBR_Kauf</subfield><subfield code="x">Aggregator</subfield><subfield code="3">Volltext</subfield></datafield></record></collection> |
id | DE-604.BV043022166 |
illustrated | Not Illustrated |
indexdate | 2024-08-01T12:11:19Z |
institution | BVB |
isbn | 9780814436257 9780814436240 |
language | English |
oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-028446948 |
oclc_num | 935361415 |
open_access_boolean | |
owner | DE-863 DE-BY-FWS DE-862 DE-BY-FWS DE-1050 |
owner_facet | DE-863 DE-BY-FWS DE-862 DE-BY-FWS DE-1050 |
physical | Online-Ressource (239 Seiten) |
psigel | ZDB-38-EBR ZDB-38-EBR FHD01_EBR_Kauf |
publishDate | 2016 |
publishDateSearch | 2016 |
publishDateSort | 2016 |
publisher | AMACOM |
record_format | marc |
spellingShingle | Martins, Flavio Win the Customer 70 Simple Rules for Sensational Service Kundenbindung (DE-588)4384508-3 gnd Verbraucherzufriedenheit (DE-588)4129147-5 gnd Kundenmanagement (DE-588)4236865-0 gnd |
subject_GND | (DE-588)4384508-3 (DE-588)4129147-5 (DE-588)4236865-0 |
title | Win the Customer 70 Simple Rules for Sensational Service |
title_auth | Win the Customer 70 Simple Rules for Sensational Service |
title_exact_search | Win the Customer 70 Simple Rules for Sensational Service |
title_full | Win the Customer 70 Simple Rules for Sensational Service Flavio Martins |
title_fullStr | Win the Customer 70 Simple Rules for Sensational Service Flavio Martins |
title_full_unstemmed | Win the Customer 70 Simple Rules for Sensational Service Flavio Martins |
title_short | Win the Customer |
title_sort | win the customer 70 simple rules for sensational service |
title_sub | 70 Simple Rules for Sensational Service |
topic | Kundenbindung (DE-588)4384508-3 gnd Verbraucherzufriedenheit (DE-588)4129147-5 gnd Kundenmanagement (DE-588)4236865-0 gnd |
topic_facet | Kundenbindung Verbraucherzufriedenheit Kundenmanagement |
work_keys_str_mv | AT martinsflavio winthecustomer70simplerulesforsensationalservice |